At USD, we recognize that personal and professional well-being go hand in hand. The Employee Assistance Program (EAP) provides confidential resources and support to help employees and their immediate family members navigate life's challenges and maintain overall well-being.
Whether you're managing stress, balancing family responsibilities, planning for the future, or facing unexpected difficulties, the EAP offers access to professional guidance and helpful resources at no cost to you.
How the EAP Can Help
The EAP provides confidential support for a variety of personal and work-life concerns, including:
Emotional Health
Stress, anxiety, depression, grief, and other personal challenges.
Family & Relationships
Parenting, caregiving, marriage, and family concerns.
Financial & Legal Resources
Budgeting, financial planning, and referrals for legal assistance.
Work-Life Balance
Managing workplace stress and navigating life transitions.
Substance Use Support
Resources and guidance for substance use concerns.
Everyday Life Challenges
Professional support for many of life's unexpected situations.
Your Privacy Matters
Confidentiality is a cornerstone of the Employee Assistance Program.
If you access EAP services directly, the university does not know that you have participated. Human Resources receives only anonymous, aggregated usage reports that include general participation trends and categories of support — not names or identifying information.
Accessing the EAP
Employees and their immediate family members can access EAP services by phone or online.
1-877-622-4327
Phone
Select option "2" and indicate that you are covered by the University of San Diego.
myCigna.com
Online
Login ID: USD
If you are not enrolled in other Cigna benefits, simply register for an account. During registration, select: "I want to register for the Employee Assistance Program or Confide ONLY."
Need Additional Assistance?
If you have questions about your EAP benefit, Human Resources is happy to help.