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Chris Speed

Chris Speed ’20 Puts His MBA Coursework to Work at Google

When he was around 18 years old, Chris Speed ’20 remembers thinking, “I wonder what Google does?”  Today, it’s safe to say the Knauss School of Business MBA alumnus knows plenty about the tech giant. Now in his role of Pixel Go-to-Market Manager at Google, Chris has pulled back the curtain on the then-mysterious company that piqued his curiosity. But his path to reach the Silicon Valley superpower was a bit of a windy one. After earning a Bachelor of Arts in economics from California State University San Marcos, and later a Master of Science in engineering/industrial management from National University, Chris thrived at several different companies in positions centered around process improvement, project management and business strategy.  “I was able to dip my toes in different waters,” Chris says. “ Getting a comprehensive view of many businesses—that allows you to be a Swiss Army knife. ” At Encore Capital Group in San Diego, in particular, he led business development and strategy and, despite refining his skill set and finding increasing success, he knew he was meant to do more. “There was this glass ceiling,” Chris explains. “I’m in the room, but I don’t have a seat at the table. I wanted to be on par with those at the table.”  An MBA Opens the Door to Big Tech So, Chris decided that an MBA would help him break through the limitations he felt and position him for the greater level of responsibility he was looking for. Plus, “I consider myself a lifelong learner,” he says.  He chose the Knauss School of Business at the University of San Diego, an institution he admired in a setting he was familiar with, having grown up in the Linda Vista neighborhood right next to campus. Learning what he calls “the tricks of the trade” in the MBA program opened the door to Chris’s first job in the tech industry, at Meta. And, from there, he was given the opportunity to transition into his current role at Google, which carries the influence he had sought—but demands a far different expertise than what he’d been honing over the years. “I had to do a complete about-face when I started at Google,” Chris says, recalling shifting job responsibilities. In his current Go-to-Market Manager role, with product launches of several Pixel phones and the Pixel Watch under his belt, he uses insights to help create a point of view, “distilling a bunch of crazy information” into a recommendation for leadership. Once approved, he then implements the strategy alongside the telecommunications partner to sell the phone. What was his secret to pivoting positions so seamlessly? Unbeknownst to Chris, the Knauss School of Business’ MBA program had prepared him for the job at Google all along. Business Lessons You Use at Google “My role at Google mirrors a substantial portion of my MBA,” he laughs. “Marketing and analytics—that coursework I use every day.”  He explains that marketing courses he took by Professors Seth Ellis and Carlton O’Neal culminated with a simulation in which students make decisions about taking a product to market. “I’m basically doing the exact same thing!” Chris says. “Those courses really prepared me for the stress and the chaos and the nuance and the fun of new product introduction.” On the analytics side, Professor Amit Kakkad’s course, which Chris admits he “absolutely hated,” provided him with a leg up. “Google is so analytical, it’s unreal,” Chris says. “The framework—decision trees, in particular—that he taught in his class I use on a regular basis.”  “The foundation of qualitative and quantitative skills that I got from the MBA program helped me to put on a life vest and splash my way to shore,” he adds.  Fulfilling a Calling to Make an Impact “I’ve always wanted to be in the seat that I sit in now. Google is the most trusted brand in the world. It’s a bunch of very talented, type-A people that are entrepreneurs building something and moving it forward.”  As to the most unexpected thing about working at the company, “I can move the needle and have an impact—I was really surprised by that.” Chris admits to working a lot, either remotely or at the Mountain View office, in which he enjoys hopping aboard the Google shuttle to travel to and from his San Francisco residence. So, on weekends, “I spend time with my friends—refill my tank,” he says.  Chris also spends his downtime exploring the Bay Area, calling himself a “constant tourist,” playing tennis, reading anything from the latest trends in AI to personal growth, or hanging out with his dog, Arya, named after a character in Game of Thrones . — Katie Payne

Italgas

Italgas Visits USD for Custom Program on Leadership Development

A team of 15 executives and key leaders from Italgas visited the University of San Diego in October for a weeklong program organized by the Ahlers Center for International Business at the Knauss School of Business. Italgas is an Italian company that specializes in the distribution of natural gas and visited USD to learn about innovation and design-driven strategies for competitive differentiation. Throughout the week, Italgas participants attended five workshops addressing strategic issues for the launch of its Leadership Model in Change Management. Workshop topics included Innovation and Organizational Learning taught by Management Professor Carsten Zimmermann, Leading Organizational Change taught by Associate Dean of Faculty and Accreditation Priya Kannan-Narasimhan and featured guest speaker Dean Tim Keane, Capturing Shared Value with ESG taught by International Business Professor Eileen Daspro), Leading Multicultural Teams and Organizations taught by Management Professor Afsaneh Nahavandi, and Sustainable Business Model Innovation and Design taught by Management Professor Jaime Gomez). To complement the workshops, the Italgas group attended the Supply Chain Management Institute's Fall Forum conference at USD as well as company visits to Sempra and the Scripps Institution of Oceanography. Before leaving, they enjoyed a leisurely city tour of San Diego including a stop at the scenic Mount Soledad.  "The program was a enriching opportunity to exchange ideas and reflections dedicated to the leadership development of our executives and key managers," said Irene Sacchetto, head of talent and change management at Italgas. Italgas Connection to USD Italgas currently participates in the Paris/Milan/Rome study abroad program for accounting students as a company visit destination. In 1993, its CEO, Paolo Gallo, organized an exchange program with USD to send students to Italy — a program that was attended by Accountancy Lecturer Mark Judd who was a USD MBA student at the time. The two forged a relationship, one that has enabled USD accounting students to continue visiting Italian companies since 2010.

Jordan Jadallah

Jordan Jadallah ‘14: From "Econ Nerd" to Data-Minded Real Estate Agent

Economics and the dynamics associated with it — data, factors, and theories — bring out the “econ nerd” in Jordan Jadallah. His interest in economic data analysis served him well as a student at the University of San Diego’s Knauss School of Business, and it continues to be an asset today as an Idaho real estate agent and a financial, sales and strategy person for a new security product venture.  “USD greatly increased my grasp of analysis and analytics tools. As an econ nerd, I used every excuse to spend more time looking at everything I was learning in class. It strengthened my critical thinking skills and polished me for the real world,” says Jadallah, who majored in economics before graduating from USD in 2014. He enjoyed many of his business classes, particularly those taught by economics professors Stephen Conroy and Steve Sumner, who emphasized classroom discussion among students as well as with the professor. Vibrant classroom discussions are encouraged through the school’s commitment to active learning and small class sizes.  “Classes were extremely valuable to me due to the deep discussions we’d have on economics,” he said. “My favorite class was managerial economics with Dr. Conroy. He provided helpful insights on how to run a business, what’s important to look for, and how to manage your own economics. I learned how to think from a business manager’s perspective.” In school, Jadallah focused on learning what it takes to create a business and run it. He and classmate Morgan Schwanke won $15,000 in the 2013 Venture Vetting (V2) Pitch Competition, a campus-wide competition where USD students pitch their business concepts or operating enterprises for cash awards. Their idea, On My Block, was designed to help college students find the best place to live.  “We spent 50 to 60 hours just practicing our pitch for the competition. We had a good business model and that’s why we won V2. When you spend so much time on your pitch deck, it makes you look at your own business more critically because you want to be prepared for any questions judges may ask.” Later, as a business analyst for TCG Advisors in Northern California, he built financial and business models for executive clients, including Cisco, Rackspace and GE. His passion for cars then led to a job as a driving instructor for Simraceway Performance Driving Center for a year before moving to EV manufacturer Tesla as a product specialist and then as a sales operations analyst where he was in charge of sales teams, retail and managing the CRM software for over 200 stores. Tesla afforded him a chance to give back and support USD students.  “When I was at Tesla, Dr. Conroy contacted me about possible projects for the Student International Business Council (a student-run organization at USD). I convinced my director to allow USD students a chance to work as consultants on one of our many projects. Dr. Conroy had done so much for me, and this was a way to give back. I felt that students deserved the opportunity, and Tesla’s project gave them a direct connection and an opportunity to practice their business skills in the real world.” Jadallah left Tesla after nearly three years and gained further experience with Samsara, a software development company, and ChargePoint. But in November 2021, his life turned in a completely different direction. He left Silicon Valley for Idaho, got engaged and became a real estate agent. “I couldn’t be happier,” he says of his new life in Idaho. “My knowledge with statistics is a skill that not many have as a real estate agent. Understanding what’s going on with the economy as an agent and having a conversation at a technical level is quite valuable.”

João Pires Coelho

USD Business Student João Pires Coelho Featured as 2022 Best & Brightest

Each year, Poets&Quants celebrates the accomplishments of 100 college seniors in its Best and Brightest list, a compilation of students nominated by the Top 50 Undergraduate Business Schools including the Knauss School of Business. This year, Chaney Wollaston, an accounting and business economics senior, and João Pires Coelho, an international business and supply chain senior from Portugal, were selected to represent the Knauss School of Business for their academic performance, extracurricular leadership, innate potential and overall commitment to fostering business for good.  Fun fact about yourself:  I am writing a book. Hometown:  Lisbon, Portugal High School:  Externato Marista de Lisboa Major:  International Business & Supply Chain Management Minor:  None Favorite Business Course:  Negotiations in a Global Business Environment Extracurricular Activities, Community Work and Leadership Roles During College: Leadership Roles: Student International Business Council Member and Team Leader USD Model United Nations Member School Awards and Honors: Outstanding Delegate Award at Carolina’s Model UN Conference USD Dean’s List (2020, 2021) USD First Honors (2020, 2021) Catolica Top+ Scholarship Where have you interned during your college career? Intern at Fábrica Startups Lisbon – Summer 2020 – I worked at a startup incubator in Lisbon, Portugal where I was part of the creation of their new product, conducted research and consumer segment analyses, and did website development. YAC Consulting – 2021 – I co-founded a consulting company in Portugal, where I worked for one year as COO and Head of Strategy. I created every process of the company from scratch, conducted meetings with clients, and oversaw all projects where I shared my consulting experience from SIBC with our consultants. In my time there, we grew the company from just 3 co-founders to a startup with 25 members. Where will you be working after graduation?   I will be pursuing a Master’s double degree with Católica Lisbon and ESCP-Europe What is the biggest lesson you gained from studying business?   When someone thinks of business, the first things that come to mind are profits and revenues. The biggest takeaway from studying business is that people are way more important than any profit margin. In such a modernized world, we can develop methods in seconds to fully optimize our supply chain, extract the most revenue possible from a market, or explore financial markets and predict the next big investment opportunity. All of that is not possible without the people behind it. Subjects like interpersonal relations and negotiations that teach people how to deal with people are the most important thing that someone could learn in a business degree. What advice would you give to a student looking to major in a business-related field?   For a student looking to major in a business-related field, I would give the advice of exploring some of the less known business majors that are out there. In my case, I chose Supply Chain Management as one of my majors, the business major with the least amount of people at my university, and it has been so worth it since day 1. I recommend exploring beyond the stereotypical business admin or finance major. In these lesser known majors, you usually find the most interesting people, both faculty and peers, and it’s where you will find your real passion in business. What has surprised you most about majoring in business? The thing that surprised me the most about majoring in business is not related to the major, but about the people who pursue it. I have always thought that people who studied business would be looking to work at a big company, whose dream job was to become CEO or to create their own business. I was astonished by the variety of reasons and motivations that people had to pursue the same major as me. Some wanted to help their family business; some wanted to work with non-profits and have the best knowledge possible to help them; and some were older students who decided that it was time in life to pursue a degree. In my mind, a business major was always composed of young adults between 18-25 years, with either a money-thirsty personality or a real entrepreneurial spirit and it is much more than I expected. Looking back over your experience, what is the one thing you’d do differently in business school and why? There are not many things that I would have done differently. I believe that I have always tried to make the best out of every situation that I am in. The one thing I would have changed would have been to attend more presentations by guest speakers. When I got into college, I always felt like guest speakers seemed to be a waste of time. But as I get ready to finish college, I wish I would have gone to listen to more of them. Guest speakers are not only a great networking opportunity, but they are also a great way to get insights into an industry or business. Which classmate do you most admire? I had the luck of meeting Eva in my first year at the University of San Diego and it has been very worth it ever since. Eva Eleftheriadis is probably the smartest person I have ever met in my life. She is a person with whom you can speak for hours, with the conversation never getting dull. One will never cease to be surprised by the vastness of her knowledge. She is the person that I know of who belongs to the largest number of clubs, being president of MUN (that I am part of) amongst many others. She is doing a major in International Relations and minors in Spanish, Classical Studies and Chemistry, all while being Pre-Med. And she is only a sophomore. She is doing so many things at the same time, and she is so organized that she actually inspired me to work harder and organize my life. I would not be surprised if, in the future, her name becomes one of those that we hear often in the news. Who would you most want to thank for your success? It is impossible to choose only one when there are two people that have influenced my success immensely. If there is anyone to thank for my success, my parents are the ones that come to mind. Not only are they my number one fans, but they have encouraged me throughout all my ups and downs in life to pursue the best outcome possible and keep on working. One thing that I remember very dearly is the many hours that my mother spent with me when I was little, teaching me how to study, helping me get through bad times at school and academic failures, all after 8 exhausting hours at her job. My parents are the reason that I got to where I am and there are no words to thank them enough. What are the top two items on your professional bucket list? Create my own company – I wish to leave my legacy in the world in the form of a company that helps people in a certain way. I believe that all businesses can turn a profit while still making a difference and I wish to be one of those businesses. Become COO of a company – I have found a passion for supply chain management and strategy throughout my degree. COO has got to be the position that I believe fits those two interests best and that I would love to be What are your hobbies? I love reading and studying history. I own over 200 books, some of them dating as far back as 1904. I am also a big gamer and am really interested in the gaming industry. It’s one that I follow closely and would like to work in one day (perhaps at a company like Sony). I consider all of the clubs and extracurricular activities that I do as hobbies like SIBC or Model UN. I also have the stereotypical hobby of liking to travel and am always looking out for new places to visit and add to my bucket list. What made João such an invaluable addition to the Class of 2022? “Joao Pires Coelho is an outstanding member of the 2022 graduating class at the Knauss School of Business because he reflects all three elements of our mission: he is entrepreneurial, he has a global mindset and he has a strong sense of ethical business. It is hard to fully appreciate how challenging the last two years have been for our double degree students. Between travel restrictions, testing requirements, quarantines and constant uncertainty, these students have juggled many additional responsibilities throughout their time at USD. Joao has tackled them head on and has impressed me infinitely with his tireless work ethic and professionalism, his contagious enthusiasm and positivity and his genuine desire to make the most of every moment he is at USD.” - Eileen Daspro, Clinical Professor of International Business