At-a-Glance Resources
Features information on:
- Canvas Fundamentals: Course Setup Checklist, adding content, setting up assessments, assessing student work, setting up the Grade Center, etc.
- Wondering if you need to request a Canvas course? No, all faculty teaching in the upcoming term already have a course shell available in their Canvas account.
- Getting Started with Canvas: Here’s a job aid and online resource on getting started once you log in. You can log into Canvas through this url: https://canvas.sandiego.edu/.
Zoom tutorials, job aids and previous webinars are available:
- Getting Started with Zoom (38:00)
- How to schedule a recurring Zoom session in Canvas tutorial (2:59) and job aid
- Job Aid: Linking your Zoom recording in your Canvas course
- You can watch this recorded Zoom Facilitation Strategies Webinar (1:07:35)
- Wondering if you need to request a Zoom account? All USD faculty and students already have Zoom accounts. Access Zoom through https://sandiego.zoom.us/
- Additional Zoom technical support through the USD Help Desk.
Remote Software Access
Get Help
We are here to support you, and you can reach us at help@sandiego.edu or (619) 260-7900.
Prepare to Learn, Teach or Work Remotely
- Ensure you have the proper equipment (computers and peripherals) to support working remotely. Link to our recommendations.
- Ensure you have broadband access to connect to the Internet. Link to our recommendations.
Ensure your home network and any personal computers are set to protect you and USD.
- Review the Security and Privacy information
- COVID-19 Security Resources Library
- If you are a faculty or staff member with specialized roles and responsibilities and think you have different needs, please consult with your department to determine their expectations for working remotely. If you feel you do not have the proper equipment to support working remotely, please contact the helpdesk.
| Options | Get Started |
|---|---|
| Using a USD owned & managed laptop/desktop | Check the software on your device; you should already have most of what you need to do your work remotely. |
| Using a personal laptop/desktop | Check what software you need to do your work and install any software that is not on your machine that is required (see link below to find available software). |
| Finding Available Software | See available software downloads. |
- Refer to our tip archive for more helpful resources and tools.
Connect to USD
Faculty and staff who want to use the Aruba Via VPN need to set up Two-Factor Authentication for their mobile phone to access the network and access administrative applications or data.
Follow the steps outlined at Duo - Two-Factor Authentication [link to service catalog].
A VPN (Virtual Private Network) is a service available to faculty and staff that allows you to make a secure remote access connection to an organization’s network. Get connect to USD VPN [link to service catalog].
Faculty and staff can connect to on-campus Windows 10 and Mac computers.
Tools to Collaborate and Increase Productivity
Zoom for Video Conferencing/Teaching Online
Zoom is a virtual meeting application that includes videoconferencing, screen sharing, and recording. It can also be used for conference calls. All faculty, staff, and students are entitled to Zoom licenses. Log into the USD Zoom portal with your USD credentials.
USD provides Gmail as a tool for accessing your email and calendar online.
Use Google Hangouts to text, use voice, or video chat.
Use Google Voice to set up a free phone number to use across multiple devices.
Various G-Suite products.
When you are away from the office, there are several options for accessing your calls and voicemail, plus setting up Google Voice.
NOTE: Please use the Directory to keep your campus phone number up to date.
- Forward desk phone calls to another number [link to service catalog]
- Access my voicemail remotely [link to service catalog]
- Change your greeting [link to service catalog]
- Google Voice [link to service catalog]
USD provides Google Drive and One Drive for faculty, staff, and students as the recommended tool for secure storage and sharing of USD data and documents. You need to login using your USDOne credentials to access this tool.
When you save your files in the cloud using Google Drive or One Drive, you can always access the latest version of your files no matter where you’re located as long as you’re connected to the internet.
Follow these instructions to set up and back up to your Google Drive.
- Use Google Drive File Stream to open files with the right applications, to live-sync and update, and even to keep a copy on your computer
Help and Support
ITS Help Desk
help@sandiego.edu
Phone: (619) 260-7900