Frequently Asked Questions

This depends on the maintenance backlog list and the criticality of the request. Normally 1 to 3 days.

This depends on the maintenance backlog list and the criticality of the request. Emergencies are normally done the same day.

Most generally this was a Preventative Maintenance inspection. You are notified through your Resident Director/Assistant/Coordinator before this type of inspection. The Building Maintenance representative will leave a green card explaining what work was completed and by whom.

We receive many requests like this every day. To maintain control of the workload, all Maintenance Work Requests must be prioritized and scheduled. 

Note: Any request for work left on voice mail after 4 p.m. will be submitted as a Maintenance Work Request the following work day. If the request is an emergency, please contact Public Safety at ext. 7777 and they will notify an on-call Building Maintenance representative. 

No. All renovation projects are funded through the Minor Capital Outlay Program (projects greater than $25,000) or the requestor's own budget (projects under $25,000). These projects are coordinated through the requestor's cognizant Vice President.