As the Lab Manager for the Academic Technology Services department, I manage eight computer labs here on campus. I have a staff of over fifty Lab Assistants and three Lab Supervisors that I supervise and work with closely. Part of my job is assisting users in our public labs with creating MySandiego accounts, troubleshooting software programs such as the Microsoft Office Suite, Adobe CS, and web development programs such as Dreamweaver. I often volunteer each semester to teach some of the Microsoft products through IT Training such as PowerPoint and Microsoft Word. I also manage the SPSS software license on campus and manage lab reservations for the academic computing labs. I support the maintenance of the ATS Labs website on a daily basis and support the ITS Help Desk with installation of software in some of our computing labs.