The ITS Computer Replacement Program (CRP) provides eligible employees with a computer to support their teaching, research, and administrative responsibilities.
More details below or reach out to help@sandiego.edu.
Highlights
- ITS regularly reviews and updates hardware standards to ensure reliable, secure, and well-supported technology for the USD community.
- CRP-eligible computers are replaced on a five-year lifecycle.
- All computer purchases must be submitted through ITS, regardless of CRP eligibility. Learn why.
- Some CRP models or configuration upgrades may require additional departmental funding.
- Prices shown are estimates and are subject to change.
- ITS will provide a quote and obtain the required Budget Officer approval before any purchase is processed.
To learn more about the Computer Replacement Program, please review the CRP Guidelines.
- You will automatically receive email notices to replace your device
- Ordering / Fulfillment usually takes about 2 - 5 weeks, depending on the items ordered
- When you submit your order, make sure that you are available to receive the computer being deployed
- ITS will assist you with transfer of content from your old computer to your new device
- ITS will provide repairs for any manufacturer defect issues for up to 5 years after purchase date; limitations may apply
- Any damage from negligence or accidental damage (ie water damage, dropping the computer etc.) must be paid for by the department
To prevent loss, theft, or damage to your equipment, please follow these guidelines:
- Remember to lock your office door whenever you step out during the day.
- Make sure to backup your data into Google Drive.
- When staying in hotels, utilize the room safe or secure your laptop in your suitcase.
- If you need to leave your laptop in your car, please store it in the trunk for added security.
- Keep food and drinks away from your laptop to prevent spills and damage.
If the computer is damaged or stolen and the above procedures were not followed, you or your department may be responsible for the replacement cost. Lost or damaged computers must be reported here.
Report stolen equipment as soon as possible to: USD Public Safety (publicsafety@sandiego.edu) or call (619) 260-7777. If the theft occurred outside USD, please report the theft to the local police and obtain a police report.
If you have additional hardware requirements not covered in our standard models, these models can be upgraded upon request. Within the technology request portal, choose Custom Request.
Please note that the cost of any additional upgrades to your device will be included in the total cost, and must be approved and paid by your department Budget Officer. ITS will not process a purchase without providing a formal quote and receiving Budget Officer approval.