Category

Network Services

Account Registration

Register and claim your account.

Registration Form

  • Student
  • Faculty
  • Staff

Backup and Restore

Request a backup and/or restore files.

Request Form

  • Student
  • Faculty
  • Staff

Backup Server Request

Request server backup.

Request Form

  • Faculty
  • Staff

Distribution Lists

A distribution list is a public email address that automatically sends received messages to a collection of contacts. It allows you to create an address — say marketing@sandiego.edu — that you can list on the USD website that does not change as employees enter or leave the university. A message sent to this distribution list goes to all recipients listed in the distribution list.

At USD we do not have the ability to provide groups or organizations with their own email account and inbox, so distribution lists are utilized to provide e-mail distribution to a specific set of employees or student workers to satisfy an official University business purpose. Use of DL's also provides business continuity for the business purpose in the event of staffing changes. Only valid USD E-mail addresses can be supported.

Request a Distribution List

More Information

  • Staff
  • Faculty

Duo (2FA)

Two-factor authentication.

2FA Installation

Protecting Your Personal Information

  • Faculty
  • Staff

Email (Torero Mail)

Access your USD email.

Email Information

Access Email

  • Student
  • Faculty
  • Staff

High Performance Computing (HPC)

Request access to High Performance Computing (HPC).

Request Form

  • Faculty

IP Request

Request an ip address and port for interacting with services external to our firewall.

Services include:

  • Requesting IP
  • Unit testing and verification.

Request Form

  • Faculty
  • Staff

Mobile Devices (loaned for USD Business international travel)

The University has a limited number of cell phones that are loaned to staff and faculty for International travel. The phones offer international services from Verizon Wireless or AT&T Mobility for business purposes.

More Information

  • Staff
  • Faculty

Networking Request

Request any general networking service, including LDAP Updates.

Request Form

  • Faculty
  • Staff

Tape Storage

USD securely stores 4 weeks of data (tape backups) on site and one year of retention stored off campus within Commvault preservation facilities. Tape backups are limited to server data within USD data centers. University Tape retention policies are specified at the link: http://www.sandiego.edu/legal/policies/community/institutional/recordretention.pdf

More Information

  • Staff
  • Faculty

Telecom Request

Request telephone and voicemail services.

Request Form

  • Faculty
  • Staff

Telephone equipment

Telephone equipment options. Submit a workorder via e-mail to telecom@sandiego.edu.

Phone Equipment

Phone Headsets

Phone Features

  • Faculty
  • Staff

TV

Setup TV access.

TV Information

  • Student

Virtual Machine (VM) Provisioning

Request support for and administration of a VMware virtual server running a supported Linux server operating system. Configuration changes will be handled as requested.

Services Include:

  • Linux and Windows Environments
  • Standard 60 GB of Storage, 4 GB of RAM
  • Additional CPUs, Storage, and RAM available upon request
  • Alerting and Monitoring

Request Form

  • Student
  • Faculty
  • Staff

Voicemail

Voicemail setup.

Voicemail Setup

  • Faculty
  • Staff

VPN Access Request

Request VPN Access.

Request Form

  • Students
  • Faculty
  • Staff

Wireless (eduroam)

eduroam is a fast-growing wireless service that was pioneered by the European research and education networking community and is now available in thousands of participating universities, research centers and libraries in more than 60 countries worldwide.

This will enable our students, researchers, faculty and staff to securely obtain wireless network access across campus and when visiting other participating organizations automatically. eduroam secures the status of our staff and students as part of the national and international educational and research communities.

eduroam supports research and education by providing:

  • High-speed, roaming broadband
  • Access at multiple locations, with only one common wireless setup
  • Secure and privacy-preserving technology
  • Reciprocal service that is free-of-charge to users

More Information

  • Student
  • Faculty
  • Staff

Wireless (usdguest)

Wireless network for USD guests.

Wireless Information

  • Alumni
  • Guest