Service Detail

Tape Storage

USD securely stores 4 weeks of data (tape backups) on site and one year of retention stored off campus within Commvault preservation facilities. Tape backups are limited to server data within USD data centers. University Tape retention policies are specified at the link: http://www.sandiego.edu/legal/policies/community/institutional/recordretention.pdf

Available to

Staff Faculty


Tape backups are stored securely at locations on site and off site.


Service is provided for data that is contained on servers within the University of San Diego data center.

Data security restrictions

Tape storage is managed by NISS Systems Architects and Identity and Operations Supervisor. On-site storage is restricted to KIPJ P-17 data center; off-site storage is located at Commvault facilities.


Support for on-site tape storage and off-site storage is provided through NISS. They can be contacted through email: systems@sandiego.edu



Getting started

To submit a request for Faculty 20 GB network storage or Home Drive share, consult www.sandiego.edu/documents/its/staff_faculty_user_registration_for_m.pdf

Tape Storage Knowledge Base Articles

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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