Service Detail

Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings,  and consistent software offerings on desktop and laptop computers.  This service is available for both Windows and Macintosh computers.

Available to

Staff Faculty


Provides a uniform image and suite of licensed applications that USD supports


A computer running Windows XP, Windows 7, or Mac OS X 10.6 and above.

Data security restrictions

May be used for university computers; faculty, staff computers, lab, library and public computers. Systems will be required to have anti-virus and anti spyware software installed and operating system updates in place.


For DCM assistance, please submit a request to the Help Desk at help@sandiego.edu or by calling 619-260-7900. A desktop technician will be assigned to handle the request.


Free of charge for computers purchased through ITS.

Desktop Configuration Management (DCM) Knowledge Base Articles

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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