Information Technology Services

Drop Shadow

Desktop Configuration Management (DCM)

Staff Faculty

Overview

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings,  and consistent software offerings on desktop and laptop computers.  This service is available for both Windows and Macintosh computers.

Available to

Staff, Faculty Faculty and staff. Note that students who order "Torero Ready" computers through the bookstore are entitled to DCM services.

Features

Provides a uniform image and suite of licensed applications that USD supports

Requirements

A computer running Windows XP, Windows 7, or Mac OS X 10.6 and above.

Data security restrictions

May be used for university computers; faculty, staff computers, lab, library and public computers. Systems will be required to have anti-virus and anti spyware software installed and operating system updates in place.

Support

For DCM assistance, please submit a request to the Help Desk at help@sandiego.edu or by calling 619-260-7900. A desktop technician will be assigned to handle the request.

Rates

Free of charge for computers purchased through ITS.

Area/Unit responsible

ATS