Unit

Yes

Academic   Enterprise   Information   Web   Networking

Blackboard

Blackboard Olé is the learning management system used at the University of San Diego. It contains a robust, full-featured set of tools for managing online classes to enhance student learning. Faculty can provide digital content for courses, including syllabi, lectures, quizzes, and assignment submission, while also fostering a collaborative learning environment.

More Information

  • Student
  • Staff
  • Faculty

Computer Labs

We have several labs across campus (Serra 156A/B, Serra 205, Olin 122, Maher 186 and Serra 163) with walk-in hours for current students.  These labs can also be reserved by staff and faculty members for special classes, or by guests for conferences or special events. The labs have specialized software avai...

More Information

  • Student
  • Staff
  • Faculty
  • Alumni

Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings,  and consistent software offerings on desktop and laptop computers.  This service is available for both Windows and Macintosh computers.

More Information

  • Staff
  • Faculty

Directory Information (People and Organization Search)

USD offers contact or directory information on People and Organization Search, through the USD web site. Find People is a web program that allows for search capabilities on an individual's name or department. There are advanced search capabilities in Find People, as well.  Department and Organizational search capabilities are also offered through the USD web site.

More Information

  • Student
  • Staff
  • Faculty

Dropbox for Business

Dropbox for Business provides a USD Dropbox account with unlimited space. For more information, or to request access please email software@sandiego.edu 

More Information

  • Staff
  • Faculty

Help Desk (for technology support)

The university provides a 24x7 technology help desk service for all technology-related problems. The ITS Help Desk management and staff are the first level of technical support and have an online technical "knowledge base" to assist in troubleshooting technology problems.  Depending upon the complexity of the problem, issues may be resolved at the ITS Help Desk or through referrals to technology specialists. The help desk staff also has special "remote access" software th...

More Information

  • Student
  • Staff
  • Faculty

Law School Technology Services

The University of San Diego School of Law Technology Services department strives to provide students, faculty and staff with access to the most current information technology available. The department's commitment to accessibility is intended to aid that legal education for our students, as well as to assist the faculty with online research and classroom technologies. ...

More Information

  • Student
  • Faculty

Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.

More Information

  • Student
  • Staff
  • Faculty

Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://www.sandiego.edu/qualtrics/ Note that the process and procedures for using Qualtrics are controlled through the division administrator.

 

 

More Information

  • Student
  • Staff
  • Faculty

Scanning and Video Editing

Allows users to edit their videos or transfer from VHS to DVD, scan documents or photos and convert them into PDF, JPG or word document files.

More Information

  • Student
  • Staff
  • Faculty

Software Licensing

ITS Software Group negotiates and manages software licenses campuswide.  The group keeps an inventory of software, including Adobe, Microsoft and SPSS, at a significantly discounted price or free to departments and individuals for academic use.

More Information

  • Student
  • Staff
  • Faculty

Software Request for Labs

Software requests are done through our ATS labs website  and placed at least a month in advance. Any software not provided by ATS must be a licensed and authorized copy. Once approved, we will install the software prior to the start of the semester. This is usually done over summer break.

More Information

  • Student
  • Staff
  • Faculty
  • Alumni
  • Guest

Student Computer Repair

Software and hardware repair of notebook and desktop computers, including Dell and Apple warranty support

More Information

  • Student

Student Laptop Checkout

Students can check out a Mac/PC computer for 3 hours from the Serra 205 lab.

More Information

  • Student

Zoom Web Conferencing Tool

Zoom is a new Web Conferencing Tool available to faculty at USD. Please click on the sections below for more information.

More Information

  • Faculty

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED