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Unit

Academic   Enterprise   Information   Web   Networking

Blackboard

Blackboard Olé is the learning management system used at the University of San Diego. It contains a robust, full-featured set of tools for managing online classes to enhance student learning. Faculty can provide digital content for courses, including syllabi, lectures, quizzes, and assignment submission, while also fostering a collaborative learning environment.

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Computer Labs

We have several general computing labs across campus; Serra Hall 205, Olin Hall 122, Maher 176 (Graphics/Video Editing lab) and Serra 163 (Linux Lab), with walk-in hours for current students, faculty and staff. Our Serra 205 and Olin 122 general computing labs have BW and color printing available through our Pharos printing system which also allows for ...

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Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings,  and consistent software offerings on desktop and laptop computers.  This service is available for both Windows and Macintosh computers.

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Directory Information (People and Organization Search)

USD offers contact or directory information on People and Organization Search, through the USD web site. Find People is a web program that allows for search capabilities on an individual's name or department. There are advanced search capabilities in Find People, as well.  Department and Organizational search capabilities are also offered through the USD web site.

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Dropbox for Business

Dropbox for Business provides a USD Dropbox account with unlimited space. For more information, or to request access please email software@sandiego.edu 

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Law School Technology Services

The University of San Diego School of Law Technology Services department strives to provide students, faculty and staff with access to the most current information technology available. The department's commitment to accessibility is intended to aid that legal education for our students, as well as to assist the faculty with online research and classroom technologies. ...

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Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.

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Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://www.sandiego.edu/qualtrics/ Note that the process and procedures for using Qualtrics are controlled through the division administrator.

 

 

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Scanning and Video Editing

Allows users to edit their videos or transfer from VHS to DVD, scan documents or photos and convert them into PDF, JPG or word document files.

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Software Licensing

ITS Software Group negotiates and manages software licenses campuswide.  The group keeps an inventory of software, including Adobe, Microsoft and SPSS, at a significantly discounted price or free to departments and individuals for academic use.

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Software Request for Labs

Software requests are done through our ATS labs website  and placed at least a month in advance. Any software not provided by ATS must be a licensed and authorized copy. Once approved, we will install the software prior to the start of the semester. This is usually done over summer break.

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Student Computer Repair

Software and hardware repair of notebook and desktop computers, including Dell and Apple warranty support

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Student Laptop Checkout

Students can check out a Mac/PC computer for 3 hours from the Serra 205 lab.

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Watson Analytics Student Edition

In a continuing effort to help enhance teaching and learning experiences, and to give our students a competitive edge in the workforce, ITS is pleased to announce our partnership with IBM Watson Analytics.   Through this new relationship USD faculty and students will have special access to IBM Watson Analytics for instructional and research purposes.   All USD students are entitled to their own subscription of Watson Analytics Student Edition at no cost!

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Zoom Web Conferencing Tool

Zoom is a new Web Conferencing Tool available to faculty at USD. Please click on the sections below for more information.

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)


Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED


Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED