As part of USD’s ongoing efforts to prioritize the health and well-being of the campus community, students now have free and immediate access to medical and mental health support through TimelyCare.
TimelyCare offers students a 24/7 extension of campus health and counseling center resources that is as easy and convenient as making a video or phone call. Through the TimelyCare app on their phone or another device, students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost to them and without the hassle of traditional insurance – including:
- On-demand medical care
- Appointment-based medical care
- On-demand mental health support (TalkNow)
- Appointment-based mental health counseling
Additionally, faculty and staff have access to support that empowers them to help students achieve a sense of well-being, live healthier lifestyles and improve their mental health.
TimelyCare allows students to see the profiles, faces, and specialty care details of a diverse range of licensed physicians and counselors available to them. They can choose to meet with a specific provider or select the first available. Typical consultations begin within 5-10 minutes – less than the amount of time it takes to walk across campus.
TimelyCare’s ease of use, convenience, and immediacy provides a reliable alternative for USD students if their schedule does not allow for an on-campus appointment at the USD Health Center or Counseling Center.
Frequently Asked Questions:
Students can go to timelycare.com/USD to register with their preferred name and school email address. Students can then have visits from any web-enabled device – smartphone, laptop, or desktop. TimelyCare is available from anywhere in the United States.
Any University of San Diego student.
TimelyCare is available to students currently enrolled at USD. Unfortunately, access to TimelyCare will end upon graduating. If you are a student established with a provider through TimelyCare, please make arrangements with your provider to ensure your care is not unexpectedly cut short due to graduation.
There are five services available:
- Medical: 24/7, on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more
- Scheduled Medical: scheduled options to speak to a medical provider
- TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
- Scheduled Counseling: scheduled options to speak to a licensed counselor (limit to 12 visits per year)
- Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year.
Zip, zero, zilch! TimelyCare services are free to all University of San Diego students.
Yes, if the provider deems it clinically appropriate.