At USD, Guacamole is an application that allows users to connect to a computer session remotely. Imagine walking into a Computer Lab and sitting down at a PC or a Mac — Guacamole is the virtual version. Guacamole allows users to access computers that have specialty software, with the appropriate hardware to run the installed software. Only one user can be logged into a computer at time, just like a physical lab computer.
Support
If you have a need for specific software that is available in any of the in-person labs on campus please reach out to your professor to submit a request for the software title. We will include the software in Guacamole hosted computers if the software is supported by ITS.
Remember — using Guacamole is just like using a lab computer. If you are idle for more than 30 minutes, you will be logged out, and any files saved to the computer will be lost. Make sure to save your files to Google Drive or another cloud storage solution.
Frequently Asked Questions
At this time you will not be able to reserve a lab as the access will be on a first come first serve basis but you may still use a computer for a lab. Guacamole computers are available 24/7. Computers are subject to maintenance windows after 7PM on a daily basis. We will do our best to notify everyone via the Guacamole site as the ITS technical team works on these hosted devices.
Save all files in Google Drive or another cloud storage location and log out when complete.
Yes! Guacamole is available 24/7 for students to access.
IMPORTANT NOTE! Guacamole will only be hosting a 30 computer lab for first-come-first-serve basis.
If you cannot log into Guacamole, please contact the Help Desk to request access.
Requirements and Restrictions
VPN is required if you reside outside the United States.