Information Technology Services

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Faculty Technology Checklist


Academic Technology Services (ATS) is the largest unit of ITS with over 40 professional staff and over 50 students to support services that we offer to the academic community. We work closely with all other ITS partners to bring you the most reliable infrastructure and network operations that we can. The steps below will help get you started at USD.


Please complete your Before Your First Day checklist for Human Resources including the final step of filling out the Confidential Employee Information form before going through these steps. Your access to all of our computing systems begins after you have completed all of the neccessary Human Resources forms and documentation.

Once you submit the forms contact Human Resources at 619-260-4594 or visit Maher 101 in person when you arrive on campus to obtain your Banner ID, which is needed to proceed with the following steps.

  1. Using your Banner ID to create your USDOne account/USD email address
  2. How to order your new computer
  3. How to order software
  4. Additional froms to obtain access
  5. Technologies, support, & services
  6. Additonal Resources

1. Using your Banner ID to claim your USDOne account/USD email address

With your Banner ID you can now setup your USDOne account that will also be used for your USD email address.

Visit MySanDiego Portal, and click on Register/Claim your USDOne account

Within hours after completing the setup of your USDOne account, you can use your USD username to access the following USD sites to get more familiar with campus.

MySanDiego - Online portal/USD community, course rosters
USD Exchange -Faculty/staff web-based email
USD LMS Blackboard Olé -USD Blackboard Learning Management Systems (visit our Blackboard Ole page to learn)

If you are experiencing difficulties or need assistance in using this form to activate your MySanDiego account, please contact the ITS Help Desk at 619-260-7900.

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2. How to order your new computer

3. How to order software

Click here to see a list of Software available to you at no charge. Important: Specialized software requests may require departmental authorization before you submit the online form and are subject to a departmental charge.

Standard Printers - ITS as part of the green initiative is moving towards purchase of multi-function (MFP) printers for departmental use. Please contact your department chair for more information.

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4. Additional forms to obtain access

Please review our policy on Responsible Use of University Computing Resources, the university's computing guidelines.

Please contact the help desk at 619-260-7900 for access to additional university systems such as Active Directory (AD - for Exchange, the faculty/staff email system, VPN, and faculty storage space, ect)

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5. Technologies, support, & services

Additional Resources

Desktop Support | Help Desk | | x7900

Who can I call if I am having trouble with my computer?

Computing Labs | | x2765

How do I reserve a lab, or request that special software be installed in a lab for my class?

Instructional Media Services | | x4567

How can I create videos and graphics for my class?

Web Services | | x7600

How do I go about getting access to a web site?

Policy and Standards

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