Information Technology Services

Drop Shadow

Faculty Technology Checklist


Academic Technology Services (ATS) is the largest unit of ITS with over 40 professional staff and over 50 students to support services that we offer to the academic community. We work very closely with all other ITS partners to bring you the most reliable infrastructure and network operations that we possibly can. These steps below will help get you started at USD.


Please complete your Before Your First Day checklist for Human Resources including the final step of filling out the Confidential Employee Information form before going through these steps. Your access to all of our computing systems begins after you have completed all of the neccessary Human Resources forms and documentation.

Once you submit the forms contact Human Resources at 619-260-4594 or visit Maher 101 in person when you arrive on campus to obtain your Banner ID, needed to proceed with the following steps.

1. Using your Banner ID to create your MySanDiego username/USD email address

With your Banner ID you can now setup your MySanDiego username that will also be used for your USD email address.

Create your MySanDiego account (

Within hours after completing the setup of your MySanDiego account, you can use your MySanDiego username to access the following USD sites to get more familiar with campus.

MySanDiego - Online portal/USD community, course rosters
USD Exchange Faculty/staff web-based email
USD LMS Blackboard Olé (see Instructional Support and Training section for more info)

If you are experiencing difficulties or need assistance in using this form to activate your MySanDiego account, please contact the ITS Help Desk at 619-260-7900.

2. How to order your new computer

  • First check eligibility requirements
  • Review the standard list of standard specifications for desktop or laptop options. If you need assistance making your selection, please contact the Computer Order Desk ( x4167) or your hiring department.
  • Complete the New Computer Request Form
    • Any additional configurations (other than the standard hardware or above listed campus licensed software), will require pre-approval from the departmental liaison to cover the cost.
    • All computers come pre-installed with Microsoft Office (site licensed), Internet Browsers, and Anti Virus.
      Additional specialzed programs and applications may be requested such as include EndNote, ArcGIS, and Respondus.
    • Upon submission of requests, computers will be ordered and configured by our technical staff and will be shipped to the designated department or room ready for your arrival

3. How to order software

Click here to see a list of Software available to you at no charge. Important: Specialized software requests may require departmental authorization before you submit the online form and may subject to a departmental charge.

Standard Printers - ITS as part of the green initiative is moving towards purchase of multi-function (MFP) printers for departmental use. Please contact your department chair.

4. Additional forms to obtain access

Please review our policy on Responsible Use of University Computing Resources, the university's computing guidelines. In order to provide you with access to additional university systems such as Active Directory (AD - for Exchange, the faculty/staff email system, VPN, and faculty storage space, ect) you will need to complete the Staff and Faculty User Registration Form and submit it to Maher 170.

5. Technologies, support & services

Additional Resources

Desktop Support | Help Desk | | x7900

Who can I call if I am having trouble with my computer?

Computing Labs | | x2765

How do I reserve a lab, or request that special software be installed in a lab for my class?

Instructional Media Services | | x4567

Web Services | | x7600

How do I go about getting access to a web site?

Policy and Standards