Frequently Asked Questions

Yes
  • How do I obtain software that is offered by ITS?
  • How do I obtain software that is NOT offered by ITS?
  • When does ITS decide to license any particular software product?
  • Can I request that ITS purchase a software program that they do not currently offer?
  • Will my department be charged for any of the software programs offered by ITS?
  • Can software be installed on home machines and laptops?
  • Are there different types of software licenses?
  • Where can I see a list of all software programs offered in public labs on campus?
  • What kind of software training does ITS offer?
  • Do you offer free software or free software services?

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED