Informational: Problem: Droid requesting PIN
This solution has been verified to work on Droid 2 and Droid X models running Android OS 2.2 (FroYo). Froyo 2.2 users might receive multiple requests for Pin code set-up for their Exchange account. This can occur even if not requested on serve...
Informational: iPad Support and Performance Limitations
Hardware Support Limitations iPads have no serviceable parts. Therefore, if something goes wrong with the device, Information Technology Services (ITS) technicians can only attempt two possible fixes: a hard rebooting of the device or a complete restore of the operating system (OS). Problems not resolved with these fixes will require the iPad be serviced directly by Apple. This may cause a delay in availability of the iPad for the user. Only Apple iPad accessories will be supported on campus. "Jailbreaking” (using s...
Tutorial: How to set a ringtone on your cell phone
How to Install a ringtone on the Blackberry Trying to set up the Torero 'Ole ringtone? On your computer, visit http://www.sandiego.edu/help/ringtone and send the link to your phone as a text (under "Other Phones") On your phone, open the text you received and click on the link. You will be asked to save or open the file, select ‘save’. The ‘save file’ dialog box will open to the default file path (:/mediacard/blackberry/ringtones). Please do not change the default. Check the box fo...
Tutorial: How to setup an iPad to Exchange
To configure an iPad to Exchange email, please see the attached PDF for instructions.
Tutorial: How to setup an iPad to ToreroMail
To configure an iPad to ToreroMail, please see the attached PDF for instructions
FAQ: Is the Amazon Kindle supported on campus?
eReaders, such as the Amazon Kindle, are not currently supported by ITS on the USD wireless network. Users are currently able to use the 'usd' network for wireless, but must log in through the browser before being able to purchase books...
FAQ: Droid phone setup with Exchange 2010
After the Exchange Migration to 2010, we have found most Droids do not reconnect properly. Primarily, the HTC Thunderbolt requires you to remove the account completely and add it fresh. Some other Droids all have the same issue as you are not allowed...