Informational: Incoming freshman purchasing a laptop computer and software
In terms of computer brands, it all depends on what you want or value most in the purchase. In terms of insurance against hardware failures or catastrophic events taking place, the ITS Help Desk has been very pleased with Dell's service pl... 
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FAQ: Where can I rent a laptop on campus?
The most common misconception about renting laptops is that you will be able to rent one at Media Services. Although Media Services has a desktop lab, they do not rent out laptops to students.
However, both Copley Library and Serra Lab rent ou... More Information
FAQ: What kind of support is available at the ITS Help Desk?
ITS Help Desk services include:
On-campus convenience and personalized, hassle-free service
Windows and Apple Support and Troubleshooting
Virus/Spyware Removal
Operating System and Application Re-installation
User must provide all necessary installation CD's
Data Recovery and Backups
Hardware Installation and trouble shooting
Printer Setup and trouble shooting
In-room Networking
On-campus students only
Wireless Connection Setup
Personal Web Site Support
E-mail Support
The Desktop Support and Help Desk staf... More Information
