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CE

CE Faculty Support

Quick Links:

IT Training Registration

CE Help Request Form

Course Delete Request

End of Semester Procedures.pdf

Browser/OS Compatibility

WebCT / Blackboard LMS is worldwide with thousands of institutions and hundreds of thousands for students using it.  Help is never far away. Support from the iTeam is three-fold: Training, Help with Designing Your Courses, and Troubleshooting.

We offer consultation, training classes, self-help files, and links to a variety of external links.

619.260.7400
iteam@sandiego.edu

Technical Assistance

CE Help Menu

The help menus within your CE courses themselves are often the best, and fastest way to resolve your problems.  They are context specific and often comprehensive.  The Help link on a CE page is in the upper, right-hand corner of every page.

USD CE Help Files

The links below will direct you to USD home-grown help files and frequently asked questions.

CE Resources For Instructors and Designers Course

All faculty are automatically enrolled in this course accessible from the CE My courses list on the page you see after you log-on or, if you are already in a course, by clicking ‘My Courses’ in the upper right-hand corner of a page.  The Resource course offers troubleshooting, manuals and on-line training.

Dr. C (external link to blackboard)

WebCT’s own expert responds to questions users around the world post.  Search and read answers, or post a question of your own.

Course Design Assistance

On-Line Course Guidelines

These guidelines contain information on the basic tools and characteristics that a CE blended course presence should have at USD and are available in print form as well as this series of videos.  See the link on the left navigation for more info.

CE Course Improvement Program

Whether or you are just getting started with CE and need some help or are a seasoned veteran and want give your CE course a fresh look and feel the Course Improvement Program can help you design your course over the term of a semester.  (Take me to that section of the site)

CE Design Consultation

So, you’ve requested your course and are not sure how to get started designing and building it? 

An experienced CE user, but just need a bit of advice on design and practice? 

Contact us to schedule a one-to-one consultation as a one-off or as series of  appointments.

Looking for extended assistance?  See the Course Improvement Program.

Greenhouse Exemplary Course Program

Visit the Blackboard Exemplary Course Project and view examples of well designed, award winning CE courses and read the rubric of what makes a great course.


Contact the iTeam

We’re here to help!

Phone 619.260.7400

Email  iteam@sandiego.edu

In Person:  194 Maher Hall