The Alumni & Student Services team in EASS provides support for Advance Web and a whole slew of ancillary systems such as R25, CBORD products, Nebraska Systems, Studio Abroad, Clean Address and Survey Dig. They also support the Banner Student Modules focusing on Admissions and Financial Aid for Undergraduate, Graduate and Law. Their primary user areas of focus are University Relations, Auxiliary Services, and Student Affairs divisions; however they support almost all units on campus and many off-campus constituents.
The team has the deep system knowledge and expertise to
- Provide Functional/Technical support for all supported products
- Work closely with users to gather requirements, understand issues, business process enhancements and design and develop solutions
- Follow the full system development Life Cycle (SDLC) in the development, implementation, maintenance and support of these various solutions
- Oversee and coordinate upgrades of all supported products, ensuring proper testing and deployment of these fixes and enhancements.
Hema Muthu, Jon Pilarski, and Venna Reddy SingiReddy
Sr Programmer Analysts