Faculty/Advisor FAQs for Fall Semester, 2008
| Banner Channels |
- On the Advisor Dashboard I used a "%" in the last name field (or a partial last name) and received the message:“The Results of the Search exceeded the Channel Limits. Please limit your search criteria.”. What do I do?
- Where are the Banner Channels?
- What is the purpose of the channels?
- How do I release the Advisor hold on a student?
- What if the student is not listed in Banner as one of my Advisees?
- How do I look for classes for a student?
- How do I give permission to override restrictions or perquisites?
- How do I get to DARS?
- Why can't I see preceptorial classes in the course search?
- In the old system, I had a direct website to view the courses for a specific department. In Banner, I do not have this access. Why?
- How do I find a student's email address?
- How do I see what courses a student is enrolled in?
- Can a class be restricted so that it only allows students with a given major to register online?
- The ID that shows up for class rosters and other reports from Banner shows the Banner ID which may be different than the student's Student ID. This Banner ID doesn't work in DARs, what do I do?
- In the class roster or other area, some students have the word "confidential" listed, usually by their name. What does that mean?
- I need a report (such as all the students in different majors in our school), how do I get one written and delivered?
- Clicking on the email buttons in the Faculty Dashboard doesn’t seem to do anything. Are they broken?
- When I go to the Faculty Dashboard it says, “There are no class assignments at this time” but I am teaching classes. How do I fix this?
- How do I copy the Class Roster in Faculty Dashboard to Excel or print it out?
| Technical |
Banner Channels
1. On the Advisor Dashboard I used a "%" in the last name field (or a partial last name) and received the message: “The Results of the Search exceeded the Channel Limits. Please
limit your search criteria.”. What do I do?
You can click on the ‘New Search’ link in the Advisor Dashboard. Select the term again from the dropdown list. Then enter all or part of a Student’s last name (e.g. enter just an ‘H’ into the Last name field to return only student who’s last name start with ‘H’) to reduce the number of results that are returned.
To get to the full Advisee Listing, scroll down the Teach/Advise tab to the Banner Self-Service channel and then:
- Click on the Banner Self-Service icon/link
- Click on the Faculty and Advisor icon/link
- Click on the Student Information menu icon/link
- Click on the Advisee Listing icon/link
You may be prompted for the term, if so, select the Fall Semester 2008 and click the submit button.Then the Advisee List will be displayed.
2. Where are the Banner Channels?
When you have successfully logged into the portal, click on the Teach/Advise tab. The Banner channels will be displayed in the left-hand column. They include:
Advisor Dashboard
Banner Registration Tools
Search Class Schedules
DARS
3. What is the purpose of the channels?
Advisor Dashboard lets you look up students that you are assigned to advise. (see the Advisor Hold release document for more details on the use of the dashboard).
4. How do I release the Advisor hold on a student?
See the Advisor Hold release document for more details on the use of the dashboard. For instructions click here.
5. What if the student is not listed in Banner as one of my Advisees?
Check with the Registrar’s Office to resolve this issue.
6. How do I search for classes for a student to register for?
Use the Search Class Schedule link to look up classes for the Fall 2008 semester.
7. How do I give permission to override restrictions or perquisites?
If the student needs special permission to enroll in the class (e.g. Instructor Approval, override of a pre-requisite/Class or Level Restriction), have the student complete a add/drop request form and obtain the required approvals as they have done in previous terms and then go to the registrar’s office to be placed in the class.
8. How do I get to DARS?
Click on the link to DARS. You will be prompted for your DARS login id and password. If you do not have a login to DARS, please contact the Registrar.
9. Why can't I see preceptorial classes in the course search?
Preceptorial classes do not show up in the course search since continuing students cannot register for these courses. Please contact the Registrar for specific information on Preceptorial classes.
10. In the old system, I had a direct website to view the courses for a specific department. In Banner, I do not have this access. Why?
Banner does not have the ability to produce a direct link for a specific department's courses due to security features within the system
11. How do I find a student's email address?
Under Banner Self-Service go to Student Information and then Student E-mail Address. If you haven't already entered them, you'll be prompted to put in the term and student ID. Assuming the student is enrolled in one of your classes or an advisee of yours, you will then see their email address(es).
12. How do I see what courses a student is enrolled in?
Under Banner Self-Service, Student Information Menu click on "Student Schedule". If you haven't already, you'll be prompted to enter the term and student ID to view. This will then show a list of all the classes in the given term that the applicable student has signed up for. The information presented includes the section, class times, assigned instructor and more.
13. Can a class be restricted so that it only allows students with a given major to register online?
Yes, please see your Area Scheduler. Once changed, students who are undeclared or have declared a different major will be unable to register for this class online. In order to enroll in the class, they will require an Add / Drop form to be signed by the Instructor and turned into the Office of the Registrar.
14. The ID that shows up for class rosters and other reports from Banner shows the Banner ID which may be different than the student's Student ID. This Banner ID doesn't work in DARs, what do I do?
Going forward everyone will have just one ID. For incoming students, this is automatically the case, but a lot of students have been around for some time and may have multiple ID's (due to also being an employee, etc.). The Banner system just knows them by one ID, and this ID may or may not be what they use as their student ID. For DARs (or other systems), you may need to look the student up by their name instead of by ID for the moment.
15. In the class roster or other area, some students have the word "confidential" listed, usually by their name. What does that mean?
This indicates that the FERPA flag has been set for this student. As such, it would be inappropriate to share information about that student with others, etc. We are currently examining how we can make the FERPA form for that student available online so the applicable details are available. In the meantime, please contact the Registrar if you want more detailed information.
16. I need a report (such as all the students in different majors in our school), how do I get one written and delivered?
Contact the Registrar (Sue Bugbee or Craig Murken) and they will arrange for a Cognos report to provide the necessary information.
17. Clicking on the email buttons in the Faculty Dashboard doesn’t seem to do anything. Are they broken?
The email buttons on the Faculty Dashboard require that you have some kind of email application such as Outlook Express, Thunderbird or other program installed. If you do not, you can right-click on the email button and click "copy email" or "copy shortcut" and then paste this into whatever you are using to email. Note that you'll need to remove some stuff at the very beginning of the list of emails, either "?BCC=" or possibly "mailto:?BCC=" depending on what browser you're using.
Another cause for the button not working is that there may be too many students in the class. Forty students works fine, larger classes may have problems since some browsers do not handle links that are that long.
18. When I go to the Faculty Dashboard it says, “There are no class assignments at this time” but I am teaching classes. How do I fix this?
Take a look at the classes you’re teaching in the Course Search. If they show up as being taught by “STAFF” then the Area Scheduler for your department needs to go into Banner and add you as being the teacher for that class. If the class shows up in Course Search with your name as the instructor but you don’t see anything in the faculty dashboard, please contact bliss@sandiego.edu.
19.How do I copy the Class Roster in Faculty Dashboard to Excel or print it out?
Due to different web browsers and how they print the content of frames, printing the Class Roster directly from the Faculty Dashboard will sometimes only print part of the page. In addition, copying the contents into Excel often ends up copying the email icon in addition to the data itself.
- To copy into Excel: highlight the rows you wish to copy, then go to Excel, click on the upper-left cell you would like to use and right click and choose "Paste Special" (or use the Edit menu to get to Paste Special) and paste as Text (without any formatting).
- IE7 or higher can print the class roster directly. Click somewhere in the class roster and then print normally.
- FireFox can be used to print by right-clicking inside the class roster and choosing "This Frame" and then "Print Frame...".
Technical
1. How do I login?
You need a computer with internet access. Enter the following address in the browser window: https://my.sandiego.edu/
When the MySanDiego welcome page is displayed, enter your ‘User Name and password in the fields and click on the ‘login’ button ( or press the ‘Enter’ key).
If you do not have a MySanDiego login account, please click the ‘Login Help’ on the right side of the page, or call Technical Support at 619-260-7900.
