Frequently Asked Questions
Q: I'm trying to register for the On-Line Community, but I don't know my ID number. Is it the same as my ID number when I was a student?
A: No. We assign you a new Alumni ID number. This is the number you need when you register to use the On-Line Community. Please call our office for your Alumni ID number at (619) 260-4819 or (800) 248-4873 ext. 7. You may also request your ID number by sending an e-mail to alumni@sandiego.edu.
Q: I have already registered for the On-Line Community, but I have forgotten my Username or my Password. What can I do?
A: To retrieve your username or password send an e-mail to alumni@sandiego.edu or call (619) 260-4819 or (800) 248-4873 ext. 7.
Q: How do I get my Alumni ID card?
A: Our office staff is happy to get you going with your Alumni ID card. Please call us at (619) 260-4819 or (800) 248-4873 ext. 7 and we will send you your card. You may also visit the Alumni Relations Office and pick up your card!
Q: Where is the Alumni Relations Office?
A: The Alumni Relations Office is located in Degheri Alumni Center, Suite 137. Please feel free to stop by any time you're on campus!
Q: How do I join the Alumni Association? What are my benefits as a member?
A: When you attend the University for at least one year, you automatically become a member of the Alumni Association. As an alumnus/a, you have full access to Copley Library, USD Career Services and Outdoor Adventures. Please visit the Benefits page of this website for a complete description of your benefits.
Q: How do I update my address so that I continue to receive mail from the Alumni Office and other USD publications?
A: If you are a member of the On-Line Community, you can update your address within the Community. If you do not use the On-Line Community, please call our office -- (619) 260-4819 or (800) 248-4873 ext. 7 -- or send an e-mail to alumni@sandiego.edu with your new address and phone number.
Q: How can you help me get in touch with a fellow alumnus/a?
A: Due to our policies of confidentiality, we cannot release contact information to third parties. However, we can contact your classmate for you and leave it up to them to get in touch with you. Also, if you are registered with the On-Line Community, you can search for contact information for those other individuals who are also registered within the On-Line Community.
Q: How do I order copies of my transcripts or a replacement diploma?
A: All requests for transcripts and diplomas are handled by the Registrar. Please visit their web page at www.sandiego.edu/registrar/ or call them at (619) 260-4557.
Q: How can I get more involved with what's happening with the Alumni Association?
A: There are many opportunities for involvement! We are always gathering new volunteers to help with event committees, such as Homecoming and annual Reunions, and with activities of the Student Alumni Association, such as Take a Torero to Lunch and Finals Feeding Frenzy. Also, you may consider a volunteer position on our National Alumni Board of Directors. If you are interested in more information about these and other volunteer opportunities, please contact us at (619) 260-4819 or (800) 248-4873 ext. 7 or e-mail alumni@sandiego.edu.
Q: How do I find out about USD Alumni events happening in my Region?
A: Our Office hosts events in several regions throughout the United States. Please visit our Alumni Association main page and scroll down to "choose your region" for the dates of upcoming events and information on how you can start up Regional Programming in your area.