Applying Conflict Management and Resolution Across Professions

Conflict managers are sensible and analytical. Utilizing their mediators' toolkit, they are able to manage and resolve conflicts that arise between individuals, groups and organizations across many industries and sectors. Below are some examples of how a degree in Conflict Management and Resolution can be applied in practice.

Conflict Management and Resolution In Practice

Who Conflict Practitioners Are

  • Ombudspeople
  • Managers and Directors
  • Diplomats
  • Mediators
  • Human Resources / Employee Relations Specialists

 Where Conflict Practitioners Work

  • Nonprofits
  • Courts
  • Hospitals
  • Corporations
  • Universities
  • Government

 What Conflict Practitioners Do

  • Intercultural communication
  • Conflict mediation
  • Dialogue and facilitation
  • Negotiation
  • Transition management
Lucine “Lu” Hanessian

Lucine “Lu” Hanessian ‘19 (MS-CMR)

Founder, Mindful Media, LLC

Lu had a successful career as an award-winning  journalist, television anchor and author when she enrolled in the Master of Science in Conflict Management and Resolution. A former national NBC network anchor, Discovery Channel host, educator and speaker, Lu brought her additional extensive training and studies in trauma, neuroscience and resilience to her graduate work to deeply explore conflict as a conduit to connection. As a consultant, researcher and educator, Lu designs and teaches workshops, courses and trainings on the science of stress and conflict resilience, from Capitol Hill to corporate leadership; non-profits to professionals working with high-stress populations; trauma-informed, resilience-centered work with faculties and students; mentoring and supporting emerging social change innovators. Lu’s academic work with the MS-CMR program has become a springboard for pursuing a national research project on youth resilience in a time of turmoil. She is currently writing her next book, and launching a podcast series in 2020.

Womaniala Gerald ‘19 (MS-CMR)

CEO, Echoes of Faith, Inc.

Gerald grew up in conflict-affected Uganda, and lived as a refugee, first in Kenya, then the United States. These experiences motivated him to dedicate his career to helping refugees. He enrolled in the Kroc School’s Master of Science in Conflict Management and Resolution to learn how to promote cultural integration for refugees. He has since held professional positions with Alliance for African Assistance, Public Consulting Group and ResCare — three organizations that provide services and solutions to help refugees and other marginalized individuals find employment. In 2018, Gerald became the founder and CEO of Echoes of Faith, a San Diego-based nonprofit organization that provides guidance for attaining successful cultural and financial integration to refugees, underserved, and those going through difficult times. He is currently pursuing his PhD in Mediation and Conflict Resolution at Euclid University in Bangui, Central African Republic.

Womaniala Gerald
Robert Mackay

Robert “Bob” Mackay ‘20 (MS-CMR)

Adjunct Research Staff Member, Institute for Defense Analyses

Bob served in the United States Army for over 26 years as an Infantry and Strategic Plans and Policy Officer before retiring in June 2007 with the rank of Colonel. From 2007 to 2016, he managed the U.S. Department of Defense Humanitarian Assistance Program that partnered with U.S. Government Agencies to enhance civilian and military preparedness and response to natural disasters and public health emergencies. Seeking to combine theoretical studies with his practical experience, he joined the Kroc School in 2018 to pursue his Master of Science in Conflict Management and Resolution. His studies have informed his field work at the Institute for Defense and Analyses where, for example, he works with the Government of Mali to strengthen good governance.