Frequently Asked Questions

Parking Permits

1. Do I need a parking permit to park on campus?

2. Can I purchase a parking permit sticker?

3. How can I purchase a virtual e-permit?

4. Can First-Year Residents have a vehicle on campus?

5. I’m an incoming first-year resident student, so why can’t I purchase a parking permit?

6. What are some ways I can get around on-campus and off-campus?

7. I really need a vehicle on campus; what can I do?

8. Can I bring my vehicle and park off campus?

9. In case of emergency and I need a ride, what I can do?

10. Do you offer payment plans for employees?

11. Do you offer payment plans for students?

12. I'm going to have a car on campus only for a limited amount of time, so I don't feel that a semester or annual permit is right for my situation.

13. I'm trying to buy a parking permit, but I have a new car that doesn't have license plates yet. What should I do?

14. I drive two different cars to campus; can I get two permits?

15. My colleague/spouse/child/ and I work/attend school on different days. Can we share a parking permit?

16. Can I return my parking permit?

17. I have a valid USD parking permit; do I have to pay to park in metered spaces?

Where Can I Park?

18. May I use my Fringe parking permit to park on the mesa?

19. May I park without a permit for child-care drop off and pick up at Manchester?

20. Will there be carpool parking?

Alternate Parking Permits/Spaces

21. Is the Fresh Air Permit still an option for those who use an alternate form of transportation? And where can Fresh Air Permit holders park?

22. I am a student who plans to use MTS to get to USD, but the daily MTS pass is expensive. Is there an MTS pass I can purchase at a subsidized rate?

23. Do electric vehicles (EVs) have to pay for a parking permit? Will there be charging stations? What is the rate to charge the vehicle?

University Invited Guests Parking

24. Will there be parking for University Invited Guests?

25. Where can University Invited Guests park?

General Visitor Parking

26. Where is general visitor parking?

How to Pay for Parking

27. What are the rates for paid parking spaces on campus?

28. What payment methods are accepted by the pay stations?

29. What is pay-by-license plate and how will Parking Services Staff know that I have paid?

30. What is pay-by-phone and how does it work?

31. Can I get a receipt for payment at the pay stations?

Trams

32. What are the tram routes? When do they operate?

33. How can I use the GPS for the trams?

34. What is the average expected wait time?

Appeals

35. How do I appeal a citation? Can I appeal in person?

36. Do I need to pay the citation before appealing?

37. I've appealed a citation and haven't received a decision yet, but my citation fine is due today. What should I do?

38. I received my appeal results, but I don't agree with them. Can I appeal again?



1. Do I need a parking permit to park on campus?

E-parking permits or payment at a pay station is required for parking on campus Monday through Friday between the hours of 7:00am - 7:00pm. After 7:00pm and on Saturday and Sunday, permits are not required.

2. Can I purchase a parking permit sticker?

  • No. Physical permits are being replaced by virtual e-permits that are associated with your registered license plate(s) and do not require physical display.
  • Virtual e-permits eliminate the need to move a permit from one car to another when driving a different car to campus. E-permits also eliminate previous citations such as “improper display of permit.”

3. How can I purchase a virtual e-permit?

You can purchase your virtual e-permit on our USD parking website. Your permit is valid as soon as you purchase and enter your license plate information.

4. Can First-Year Residents have a vehicle on campus?

No. USD first-year resident students are not allowed to bring cars to campus.

5. I’m an incoming first-year resident student, so why can’t I purchase a parking permit?

As the University of San Diego increases its efforts to be sustainable and care for our common home (the planet), we have decided to decrease the number of cars traveling to and from campus. As first year students, living on campus supports your academic growth, personal development and well-being. As such, the vast majority of needs can be met right on Alcalá Park!

6. What are some ways I can get around on-campus and off-campus?

On campus:
  • Trams - on campus, the university provides a tram services that operates Monday-Friday 7 a.m. -11:00 p.m. You can download the MySanDiego app to see their locations.
  • Torero Bike Library- a free bicycle to borrow for the day, weekend or semester!
Off campus:
  • Zipcars- For off campus exploration, you may use a Zipcar. These vehicles are conveniently located both behind the Hahn University Center and in the Valley, residential area.
    • Zipcars are available 24/7. USD vehicles live right on campus! This program provides access via self-service and vehicles are on-demand with the keys inside!
    • The program offers discounted hourly rates for faculty, staff and students age 18 and older
    • Gas, insurance, maintenance and 180 miles per day are included for free in every reservation!
    • Learn more and get started on the Zipcar website
  • SuperShuttle – USD has arranged a special rate with SuperShuttle for transportation between USD and the San Diego International Airport. More information can be found on the Information Page.
  • Metropolitan Transit System Bus and Trolley - USD is located just up the hill from the Morena/Linda Vista Trolley stop on the MTS Trolley Green Line. The Old Town Transit Center is also close by, making our campus easy to access by public transportation. For more information, please visit the website.
  • Ride Share

7. I really need a vehicle on campus; what can I do?

First-year resident students with a medical or disability related need, who are active duty or reserve personnel, or those with off campus employment or other unique circumstances may apply for an exception. All requests for exceptions must be approved prior to bringing the vehicle to campus. Applications for exceptions must be completed and submitted by July 31st to ensure they will be reviewed prior to the start of the fall semester. Please click here to fill out the application for exception. Individuals for whom a medical circumstance arises during their first year are encouraged to contact the Parking Services Office as soon as feasible to obtain a temporary permit while their application for exception is under review.

8. Can I bring my vehicle and park off campus?

We ask that you do not bring your vehicle to park off campus. The surrounding neighborhood streets are already impacted and congested with traffic. To avoid the stress of finding a parking space off-campus, especially overnight, it’s best to use alternate transportation to get around campus and San Diego.  

9. In case of emergency and I need a ride, what I can do?

For an on campus emergency a Public Safety escort is also provided from dusk till dawn for the safety of anyone walking alone on campus at night. If you call (619) 260-7777, dial x7777 from a campus phone, or pick up the phone handset, one of the emergency phones (denoted by a blue light on top), an escort can be summoned to your location and will accompany you to any location on campus or within a one-mile radius of campus.

10. Do you offer payment plans for employees?

Yes, full-time, benefit-based employees may pay for permits with pre-tax payroll deduction over a 9-month or 12-month period.

11. Do you offer payment plans for students?

Yes, students who charge their permits to their student accounts may be eligible to pay for their permits in an installment plan over five months in the fall and five months in the spring, dependent on when the permit is charged. You must contact student accounts to set up a payment plan.

12. I'm going to have a car on campus only for a limited amount of time, so I don't feel that a semester or annual permit is right for my situation.

We sell temporary permits, at the rate of $10/week to USD students, faculty, and staff. These temporary permits can be purchased online or in the office.

13. I'm trying to buy a parking permit, but I have a new car that doesn't have license plates yet. What should I do?

When purchasing your permit, please select “Last 8 of VIN” from the 'State' dropdown menu, then enter the last eight digits of your VIN (Vehicle Identification Number) in the 'License Plate' field. Once you receive license plates for your vehicle, you can log on once again and add the correct license plate information to your account.

14. I drive two different cars to campus; can I get two permits?

You no longer need a physical permit, and you may register two or more vehicles under your virtual e-permit. IMPORTANT: Only one vehicle under your e-permit is allowed to park on campus at a time.

15. My colleague/spouse/child/ and I work/attend school on different days. Can we share a parking permit?

Yes, you may share a parking permit, but our system is not set up to split the cost for you. Therefore, one person must purchase the permit and include the license plate and vehicle information for both of you. You must arrange the financial cost sharing among yourselves. If you both need to be on campus at the same time, one of you must purchase a daily permit or coordinate carpooling to campus together, because the permit is valid for only one vehicle parked on campus at any given time.

16. Can I return my parking permit?

Students can receive a prorated refund before the last drop date of the semester, no refunds will be given after the drop date. Employees can receive a prorated refund within 30 days of the date the permit is purchased.

17. I have a valid USD parking permit; do I have to pay to park in metered spaces?

The spaces on Torero Way, in S10 (Saints South Lot, behind Belanich Engineering Center), and E11 (Alcala Vistas/Sports Center) require that all vehicles pay at the pay station, including those with a valid USD e-permit.

In the following locations, vehicles must have a valid USD parking permit OR pay at a pay station. Those individuals with valid USD parking permits are not required to pay in these areas:

  • MPS (Main Parking Structure)
  • WPS, W1, and W2 (West Parking Structure, West Parking Lot, Gravel Lot)
  • E6 (Manchester Village Field Lot) and E3 (Jenny Craig Pavilion West Lot)  

18. May I use my Fringe parking permit to park on the mesa?

After 7 p.m. you may park on the main campus.

19. May I park without a permit for child-care drop off and pick up at Manchester?

Yes, designated spaces in E8 (Manchester Family Development Center) will not require a permit to drop off and pick up children. These spots have a 15-minute time limit.

20. Will there be carpool parking?

Yes, there will be carpool spaces in MPS (Main Parking Structure), S9 (Saint's West/Hughes East), G1 (the Kroc Institute garage), and G2 (SOLES garage).

21. Is the Fresh Air Permit still an option for those who use an alternate form of transportation? And where can Fresh Air Permit holders park?

Yes, Fresh Air Permit holders may park in MPS (Main Parking Structure) and WPS (West Parking Structure).

22. I am a student who plans to use MTS to get to USD, but the daily MTS pass is expensive. Is there an MTS pass I can purchase at a subsidized rate?

Yes, there is a subsidized rate for students. More information can be found on the Ticket Office website.

23. Do electric vehicles (EVs) have to pay for a parking permit? Will there be charging stations? What is the rate to charge the vehicle?

  • EVs must have parking permits like any other vehicle.
  • Charging stations will be available through BLINK. Users must sign-up and pay for charging sessions. Electric vehicle charging stations will be located:
    • E11 (Alcala Vistas Lot)
    • G1 (IPJ Parking Structure)
    • MPS (Main Parking Structure)
    • G3 and G4 (Manchester Village Parking Structure)
  • EVs with any permit type may park at any EV station while charging.

24. Will there be parking for University Invited Guests?

Yes, University Invited Guests include those invited to campus for a specific purpose by faculty/staff or other campus authorities, guest speakers for classes, trustees attending a board meeting and invited external groups.

25. Where can University Invited Guests park?

The following metered locations are reserved for University Invited Guests on a first-come, first-serve basis. USD employees and students may not use metered parking in these lots Monday through Friday, from 7 a.m. to 7 p.m.

  • Immaculata West Lot (after 9 a.m.)
  • S7 (KIPJ South Lot)

Meter rates for university invited guest are $1.50 per hour. Payment may be made by the sponsoring department or by the guest. Rates are set higher for external guests. Please contact Parking Services for more information.

26. Where is general visitor parking?

General visitors may park in MPS (Main Parking Structure) and WPS (West Parking Structure). Daily or hourly permits may be purchased using the ParkMobile app, the Pay Stations, or by purchasing a daily visitor permit online through the Parking Services website.

27. What are the rates for paid parking spaces on campus? 

The rates for parking on campus are as follows:
  • 30 Min - $0.75
  • 1 Hour - $1.50
  • 2 Hours - $3.00
  • 4 Hours - $4.00
  • Full Day - $8.00

28. What payment methods are accepted by the pay stations?

All of our pay stations are easy to use and accept coins and credit/debit cards. You can also use the Pay-by-Phone app, ParkMobile. Please note that when paying with coins, no change will be given by the pay station.

29. What is pay-by-license plate and how will Parking Services Staff know that I have paid?

All pay stations on campus are pay-by-plate, which means that instead of entering your space number when making your payment at a pay station, you will enter your license plate number. It may be helpful to take a picture of your license plate with your smartphone. Once payment is made at a pay station or using the ParkMobile app, Parking Services enforcement staff instantly receives the information on their wireless handheld devices. 

Once you have made your payment at a pay station or using the app, there is no need to return to your vehicle to place anything on your vehicle's dashboard. 

30. What is pay-by-phone and how does it work?

You can pay for parking in paid spaces using your smartphone! Simply download the free ParkMobile app, and securely pay for your daily parking in the locations mentioned above. You can also extend your paid parking remotely (up to the maximum time allotted in each location). A small transaction fee of $0.40 is added to each ParkMobile transaction. 

When using the ParkMobile App, there is a minimum time of 20 minutes when parking in 2-hour zones (Torero Way, S10 and E11) and 30 minutes when parking in zones that do not have a time restriction (MPS, WPS, E3, and E6). 

More information can be found on the ParkMobile website.

31. Can I get a receipt for payment at the pay stations?

Yes, all machines are capable of issuing receipts after each transaction.

32. What are the tram routes? When do they operate?

  • The West Campus Loop will run from 3:45 a.m. to 12:15 a.m.
  • The Torero Express (East Campus Coverage) will run from 6:45 a.m. to 11 p.m.
  • The Mata’yuum Direct route will run from 7 a.m. to 6 p.m.
  • The Old Town route will run from 6:45 to 9:45 a.m. and from 3 to 8 p.m

33. How can I use the GPS for the trams?

This is found in the Tram tab in the MySanDiego App or on the Tram website.

34. What is the average expected wait time?

Average wait times depend on the number of passengers entering and exiting the trams at each stop. Times are also impacted by campus traffic. The goal is to have trams arrive every 5 to 6 minutes during the academic year.

35. How do I appeal a citation? Can I appeal in person?

Appeals must be submitted online. While we are happy to explain the citation and the reasoning behind it in the office, you will be directed to file your appeal using our online appeals system.

36. Do I need to pay the citation before appealing?

No, if you wish to appeal your citation, you must appeal before paying. Appeals can't be filed once the citation has been paid.

37. I've appealed a citation and haven't received a decision yet, but my citation fine is due today. What should I do?

Once you submit an appeal through our online appeals system, the original deadline no longer stands. There is no need to pay the citation while you await the results of your appeal. Should your appeal be denied, you will be given a new due date for payment of your citation.

38. I received my appeal results, but I don't agree with them. Can I appeal again?

We offer re-appeals for individuals whose first appeal was denied. In order to re-appeal, you must pay the citation first, and then appear in Traffic Court to present your case in person. If your re-appeal is granted in the Traffic Court Hearing, your citation fine will be refunded. Traffic Court meets on specific dates throughout the semester, and you must be able to appear in person to re-appeal. Please visit the re-appeal citation information page to learn more. 

 

If you still have additional questions that were not addressed above, please feel free to contact the Parking Services Office. You may call us during business hours at 619-260-4518 or email us, at parking@sandiego.edu