How to connect to the VIA VPN client

The University's VPN client is called Aruba VIA and the VPN server is All VPN users must install Aruba VIA on your computer or handheld device. Instructions and download links can be found below.

If you don't have a VPN account or are an instructor requesting access for your students, please fill out this form to request a VPN account. The VPN request form is a DocuSign e-form. Read instructions on how to fill it out. If you are not an instructor requesting VPN access for your students, disregard the first paragraph and simply fill out the "Non-Employee & Employee including faculty VPN access" portion of the form.

Restrictions in China

The Chinese government exercises total control over Internet connections into and out of China. The way it is achieved is through blocking specific websites, keyword filtering and monitoring the activity of Internet users.

As a result access to Google's Gmail (Torero Mail), Social Media websites, and USD applications, systems, and software are either completely banned or severely limited by Chinese government.

Chinese citizens found using non-Chinese approved VPN application can be fined and/or jailed.

USD's Information Technology Services cannot guarantee your privacy nor control or bypass restrictions implemented by the Chinese government.

USD's Information Technology Services strongly recommends leaving your USD or personal laptop(s) and other mobile devices at home (USA) if you travel to China. Purchase a throw-away international mobile phone for use in China.

How to install VIA VPN to the client

Please select the instructions that corresponds with your operating system. If you experience any issues, or need any further assistance getting connected, please contact the Help Desk.

  • Mac OSX Installation Instructions
  • Windows 10 Installation Instructions
  • Windows 7 & 8 Installation Instructions
  • Linux/Ubuntu Installation Instructions
  • iPhone & iPad Installation Instructions
  • Android Installation Instructions