Zoom Cloud Storage

Changes to Zoom Cloud Storage Policy

June 10, 2020

Effective immediately, the USD Zoom service team will institute a 30-day retention policy for Zoom cloud recordings. Redundant recordings (see Changing Your Recording Settings below) and those older than 30 days will be moved to Zoom Trash automatically. Please note that these recordings will be moved to the Zoom Trash folder and will be available for an additional 30 days.

Why 30 days? The USD Zoom service team reviewed the options and determined that a 30-day retention policy will afford faculty/staff with the opportunity to maintain cloud recordings for 1 month -- with ample opportunity to download and save to Google Drive, local drive, or flash drives.

Also, in case of the faculty who have activated their Panopto account at USD, you will have a copy of your Zoom sessions recording in your Panopto account (hence no reason for the redundancy).

Over the past few months, cloud storage of USD Zoom recordings has increased dramatically. Much of this increase is due to course recordings but also occurs because some users are setting their Zoom accounts to record every meeting by default, and are recording personal meetings, which may not be in compliance with USD personal use policies. Our allotted storage is currently filled, and it is not financially feasible to expand storage capacity.

saving zoom recordings

VIDEO: How to save your Zoom Recordings to the correct Panopto course folders.

Proactive Steps to Preserve Your Recordings

Help preserve Zoom cloud storage space by following the practices below:

  • Download your Zoom cloud recordings. You can save them on your computer or upload to an alternative storage resource.
  • Your options are to save it into your Panopto account for course recordings and Google Drive.
  • Take a moment to review your recording settings. If you are recording all your meetings by default, consider adjusting this setting. If you are using Zoom for social events, we ask that you not record those and abide by USD computer use policy. Additionally, please consider storing your recordings locally, then moving the files to a different storage resource.
  • Review the USD Zoom cloud storage FAQ.
  • Please note: You will be able to recover and retain any deleted files from the Zoom Trash folder for 30 days (and then move those files to an alternate storage resource). Learn how to recover deleted recordings.


Changing Your Recording Settings

In order to free up storage space, the USD Zoom service team will begin deleting redundant files effective mmediately. By default, for every meeting recorded, Zoom recorded both Active Speaker or Gallery view to optimize quality, essentially doubling the output. (These settings have recently been updated.) Learn about Zoom file types.

In identifying the best approach for freeing up space, our team, in consultation with Zoom technical support, has determined that retaining the Active Speaker/Shared Screen recordings would be beneficial to the majority of users. All other file types, including Gallery View, will be moved to Trash.


Timeline: Implementation of Changes to Zoom Cloud Storage

purging videos
June 10, 2020 Purge of initial Zoom Recordings announcement by CIO of USD.
Sep 11, 2020 Redundant recordings moved to Zoom Trash.
Oct 11, 2020 Last day to recover recordings from Zoom Trash.

Thank you for your patience and flexibility during these unprecedented times. We appreciate your support in helping us keep Zoom available for everyone.