Technical Support

If you need assistance or are experiencing technical difficulties using Qualtrics, please request assistance using one of the methods below.

 

  • Submit a Qualtrics related request via the USD Help Desk Request Form.

  • Email USD Helpdesk.

  • Call the USD Helpdesk at 619-260-7900.

  • Access the Qualtrics Support Center.

    • Open the Qualtrics Support Center login page in your Internet browser.  

    • Select the "Sign in with SSO" option.

    • Enter "USD" into the Organization ID textbox, then click "Continue".

    • Enter your USD email address, then click "Continue".

    • Check your USD email inbox for a message from Qualtrics with the subject "Login to Qualtrics". 

    • Open the email and click on the link contained within the message. 

    • You will be able to select from a variety of support options after you browse to the link.