Technical Support

If you need assistance or are experiencing technical difficulties using Qualtrics, please request assistance using one of the methods below.

• Submit a Qualtrics related request via the USD Help Desk Request Form.

• Email USD Helpdesk.

• Call the USD Helpdesk at 619-260-7900.

• Access the Qualtrics Support Center.

  • Open the Qualtrics Support Center login page in your Internet browser.  

  • Select the "Sign in with SSO" option.

  • Enter "USD" into the Organization ID textbox, then click "Continue".

  • Enter your USD email address, then click "Continue".

  • Check your USD email inbox for a message from Qualtrics with the subject "Login to Qualtrics". 

  • Open the email and click on the link contained within the message. 

  • You will be able to select from a variety of support options after you browse to the link.