Windows Remote Access with Microsoft Remote Desktop

Before Configuration

Other Resources

Configuration: Windows 10

• Install

  Installation

  1. Microsoft Remote Desktop may come pre-configured on your computer.  To run the application, click on the search bar, and search "Remote Desktop"
     
     
     
     
  2. If Remote Desktop isn't already installed, you can install it for free in the Microsoft Store. 
     1. Search for and run the Microsoft Store
        
        
        
        
     2. Search for Microsoft Remote Desktop
        
        
        
        
     3. Click on "Get" or "Launch"
        
        
• Configure

  Configure Microsoft Remote Desktop

  1. Launch Remote Desktop using the previous steps
  2. Click the + sign to add a new device, and select Desktop
     
     
     
     
  3. Enter the name of your computer, followed by ".ad.sandiego.edu" - if you don't know your computer name, contact the Help Desk for assistance!
     
     
     
     
  4. Click the + icon next to "User account" to save your username and password.  Then, enter your username, preceded by "ad\" and your USDOne password.  Then click Save
     
     
     
     
  5. Select your newly added Username from the list, and name this connection anything you want.  Then, click save!
     
     
• Connect

  Connect with Microsoft Remote Desktop

  1. Launch Aruba VPN to start a VPN session.  You will need to use Duo 2-factor Authentication to connect. 
     
     
  2. Launch Microsoft Remote Desktop using the previous steps
     
     
  3. Double-click on your saved connection
     
     
     
     
  4. Accept the certificate, and check the checkbox to not ask again
     
     
     
     
  5. You're done!  You will be connected to your on-campus device

Configuration: Mac OSX

• Install

  Install Microsoft Remote Desktop on a USD-Managed Mac

  If you are installing Microsoft Remote Desktop on your personal Mac computer, skip to the next section below. 

  1. Open Mac@USD on your computer
     
     
     
     
  2. Search for "Microsoft Remote Desktop" in the upper left-hand corner and click "Install"
     
     
     
     
  3. Click "Install" on the pop up window
     
     

  Install Microsoft Remote Desktop on a Personal Mac

  1. Launch the App Store
     
     
     
     
  2. Search for Microsoft Remote Desktop in the upper right-hand corner and click Get
     
     
     
     
  3. Enter your username and password if you are prompted, and then click Open to launch the application
     
     
• Configure

  Configure Microsoft Remote Desktop for Mac

  1. Launch Microsoft Remote Desktop by searching it in Spotlight or in your Applications folder.  Then, click "Add PC" to start configuration
     
     
     
     
  2. Enter your computer's name, followed by ".ad.sandiego.edu" - if you are unsure of your computer's name, contact the ITS Help Desk for assistance. 
     
     
     
     
  3. Click the drop-down for user account, and select "Add User Account."  Alternatively, you can leave this as-is if you do not want the app to remember your username and password.
     
     
     
     
  4. In the pop-up, enter your USDOne username preceded by "ad\" and then enter your USDOne password. You can also enter an option friendly name.  Then click Add
     
     
     
     
  5. Finally, enter a Friendly Name for your connect, ensure the correct username is selected, and click Add!
     
     
• Connect

  Connect with Microsoft Remote Desktop for Mac

  1. Launch Aruba VIA VPN, and start a connection.  You will need to use Duo 2-factor Authentication to start your session. 
     
     
  2. Launch Microsoft Remote Desktop, either by using Spotlight or by double-clicking the app in your Applications folder.  Then, double-click on your computer
     
     
     
     
  3. You will receive a pop up asking you to trust the certificate.  Click "Show Certificate"
     
     
     
     
  4. In the certificate window, check the checkbox that says "Always trust" and then click continue
     
     
     
     
  5. Congratulations!  You are now connected to your USD Windows 10 computer!

Questions and Troubleshooting