Remote Teaching Best Practices

Before working from home...

  • Get to know your hardware

    • Make sure you have a working webcam and microphone. These are not provided by ITS, but we have recommendations on which ones to use and where to buy:
    • Most brands will work but they should have something similar to these specifications:
      • Full HD 1080p video calling (up to 1920 x 1080 pixels) with the latest version of Skype for Windows; Webcam with 5-foot cable
      • 720p HD video calling (up to 1280 x 720 pixels) with supported clients; Full HD video recording (up to 1920 x 1080 pixels). Max Resolution: 1080p/30fps 720p/30fps
      • Video compression, Built-in dual stereo mics with automatic noise reduction; Automatic low light correction, Tripod ready universal clip fits laptops, LCD or monitors
      • Compatible with: Windows 7, Windows 8, Windows 10 or later; Works in USB Video Device Class (UVC) mode: Mac OS 10.10 or later (HD 720p on FaceTime for Mac or other supported video-calling clients; Full HD 1080p video recording with QuickTime Player) Chrome OS, Android v 5.0 or above (with supported video-calling clients),USB port, Internet connection
    • Try recording a short video with Panopto or Zoom to make sure your audio is clear
    • Close any unnecessary applications and browser tabs
    • If you find your hardware is not meeting your needs, you may consider using the Faculty Teaching Studio or an upgraded classroom to record your lectures
  • Get to know your software

    • Get to know Zoom
    • Get to know Panopto 
    • Use Zoom and Panopto within Blackboard 
    • Contact ims@sandiego.edu for help with video creation
    • If you need on campus-only resources, make sure you have VIA VPN and Duo 
    • If you are using a USD-provided Mac, open Mac@USD for software currently available to you
    • Visit sandiego.edu/software for available software resources for faculty
  • Get to know your home internet

    • You can check your internet speeds by going to fast.com or speedtest.net
    • Zoom recommends Wifi speeds of about 2Mbps upload and download for regular 1080p resolution
    • Consider plugging into an Ethernet for a more stable internet connection 
    • If experiencing major lag, consider having Zoom attendees turn off their video when not necessary
    • Uploading long, high-resolution videos to Panopto will be slow without high Upload speeds.  Consider upgrading to 10-50 Mbps upload speeds if long upload times are a concern
    • Campus resources use:  With all the classrooms upgraded and the high-speed internet access, faculty may consider coming to create their resources on campus or deliver their classes from any of the upgraded classrooms/personal offices (while minding social distancing)
    • If you find that your home internet is not meeting your needs, you can consider using eduroam’s fast speeds by delivering your class from an upgraded classroom or from an office on campus

For more information contact the Help Desk in University Center, room 117, or call (619) 260-7600.