Audience

Accessories

ITS has a number of cables, adapters, and other accessories available for purchase.

Request Form

  • Student
  • Faculty
  • Staff

Account Registration

Register and claim your account.

Registration Form

  • Student
  • Faculty
  • Staff

Backup and Restore

Request a backup and/or restore files.

Request Form

  • Student
  • Faculty
  • Staff

Banner Student/Faculty Self-Service (SSB)

Provide access to students, faculty and advisors to the student administrative system

More Information

  • Student
  • Faculty

Campus Map

Submit questions, problems or request updates to USD's interactive campus map (CampusBird): 

Request Form

  • Student
  • Faculty
  • Staff

CashNET

CashNET displays bills and recent account activity, takes on-line payments for student bills by students, parents or guest payers, and provides installment plans for paying payments in five installments per semester.

Purchase Campus Cash

More Information

  • Student
  • Guest

Check-In Kiosk

Provides a simple way for your students or audience to check in -- and check out -- with their student ID, email, or whatever criteria you select on their mobile device. The system tracks when and where they checked in and out.

Access Application

  • Student
  • Faculty
  • Staff

Classroom Technology

ITS has a variety of technologies available across campus in classrooms for learning and technology integration.  Please visit the Classroom Technology webpage to view our academic technology levels and standards for classrooms.

  • Student
  • Faculty
  • Staff

Client Support Services Project

Project request/scoping for resource allocation.

Request Form

  • Student
  • Faculty
  • Staff

Computer Labs

We have several general computing labs across campus; Serra Hall 205, Olin Hall 122 and Maher 176 (Graphics/Video Editing lab), with walk-in hours for current students, faculty and staff. Our Serra 205 and Olin 122 general computing labs have BW and color printing available through our Pharos printing system which also allows for mobile wireless printing. Both computing labs have several equipment available for check out such as laptops, headphones, cell phone chargers and more. For more information on available services, please visit our website at http://www.sandiego.edu/its/labs/ and click on Student Resources.

In addition to our general computing labs, we also have several reservable instructional computing labs available for faculty and staff. These labs can be reserved by submitting a request through our reservation form. Faculty and staff may request to have specialized software installed in any of our general or instructional labs for their course by submitting a form through our software request form under the Faculty Resources page.

More Information

  • Student
  • Staff
  • Faculty

Damaged Equipment

If a USD-owned computer has been damaged, please submit this form for an assessment for repair.

Damaged Equipment Form

  • Student
  • Faculty
  • Staff

E-Forms

Collect data using e-fomrs and provide detailed reports as you need it.

Access Application

  • Student
  • Faculty
  • Staff

E-Signatures

eSignatures are not only environmentally friendly, they can save you a ton of time, are easy to use, secure, legal and cost-effective. With just a few clicks you can now create, sign, send or manage documents electronically on any device, anywhere, anytime.

Access Application

  • Student
  • Faculty
  • Staff

Email (TargetX)

This emailing system is integrated with the most up-to-date, sortable email lists of USD. Select exactly who you want to write your message to for the most impact and response. You can also create and save templates, check response rates over time, view messages the individual has read, and more.

Access Application

  • Student
  • Faculty
  • Staff

Email (Torero Mail)

Access your USD email.

Email Information

Access Email

  • Student
  • Faculty
  • Staff

EndNote

Please submit the following for to request EndNote, a reference management software.  EndNote is used to manage bibliographies and references when writing essays and article.

Request Form

  • Student
  • Faculty

Event Check-In

Use your mobile device to quickly find RSVPs and add walk-ins on the spot and reduce long lines and wait time. Simply swipe someone's USD ID or use his or her USD email address. Event Check-In is fast, simple and keeps you organized.

Access Application

  • Student
  • Faculty
  • Staff

Event Management

Allow people to pre-register, add themselves to a waitlist, track attendance, and more. You can also charge for the event, redirect them to a Thank You page after they register and send automated confirmations via email.

Access Application

  • Student
  • Faculty
  • Staff

Firefox ESR Download

Firefox ESR can be used to run applicantions that are not supported by other modern browsers.  Click the link below to download Firefix ESR.

Download Links

  • Student
  • Faculty
  • Staff

Future Torero App

Stay in touch with USD and Login directly to the MySanDiego Portal and learn what it really means to be a Torero.

Access the App

  • Student

Gamification

Give points for specific activities -- like opening and reading and email or attending an event -- and have these points add up to awards of your choosing.

Access Application

  • Student
  • Faculty
  • Staff

General Hardware

Please use the following for for requesting a quote for hardware. General hardware inquiries include:

  • Keyboards
  • Mice & Accessories
  • Printer Ink & Toner
  • Audio & Video Accessories
  • Computer Speakers
  • WebCams
  • Headsets
  • External Devices
  • Monitors

Request Form

  • Student
  • Faculty
  • Staff

General Software

Please submit this form for questions about or quotes for software programs not currently listed.  An ITS representative will contact you to discuss the software requested, alternatives, and pricing available.

Request Form

  • Student
  • Faculty
  • Staff

Insight App

Insight is the world's most powerful student task management app. Designed for USD Students, Insight, helps you get ahead and stay ahead.

Request Form

  • Student

Java Plugins Download

ITS maintains a package of Java plugins and configurations to allow some USD applications reliant on Java to run in modern browsers.  Please click below to download and install these packages if you are encountering any Java errors. 

Download Links

  • Student
  • Faculty
  • Staff

Lab Software

USD Faculty can request for specialized software to be installed in ITS-operated campus labs for use by students.  Software installations can be requested by using the link below. 

Request Form

  • Student

Law School Technology Services

The University of San Diego School of Law Technology Services department strives to provide students, faculty and staff with access to the most current information technology available. The department's commitment to accessibility is intended to aid that legal education for our students, as well as to assist the faculty with online research and classroom technologies. Accessibility is our focus, and the law school offices, classrooms and computer workstations are equipped with the capability of connecting to the USD high-speed network. 

More Information

  • Student
  • Faculty

LiftUp App

Connect with the University Ministry community, send and request prayers, getÊnotifications, discover prayer spots and receive an inspirational quote of the day.

Access the App

  • Student

Local Admin Access

Request for local administrative rights on your USD-owned Windows or Mac computer.

Request Form

  • Student
  • Faculty
  • Staff

MatLab for Students

Matlab for Students bundle has the following toolboxes:

  • MATLAB Student
  • Simulink
  • Control System Toolbox
  • DSP System Toolbox
  • Data Acquisition Toolbox
  • Image Processing Toolbox
  • Instrument Control Toolbox
  • Optimization Toolbox
  • Signal Processing Toolbox
  • Simulink Control Design
  • Statistics and Machine Learning Toolbox
  • Symbolic Math Toolbox

Request Form

  • Student

Memberships

Membership tracking can be used to generate reports, issue reward points, specify roles, and much more.

Access Application

  • Student
  • Faculty
  • Staff

Microsoft 365 (Home Use)

Microsoft Office 365 for home use is freely available for all students, staff, and faculty at the University of San Diego.  This suite includes:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Microsoft Teams
  • Plus additional classroom tools

Please click here to be redirected to the installation page.

  • Student
  • Faculty

Minitab

Report-ready results. Minitab's newly redesigned session window delivers beautiful, presentation-ready output. Minitab helps businesses increase efficiency and improve quality through smart data analysis. Analyze your data and present your results with confidence.

Request Form

  • Student
  • Faculty

MySanDiego Portal

Students can access their academic records, and perform registration and graduation functions. Faculty are able to review class rosters, grade students and approve registration error overrides. Advisors are able to see their advisees, remove registration holds, view academic data required that are for advising purposes. Staff and Faculty can link to their records and other Human Resources functions.

Access the MySanDiego Portal

  • Student
  • Faculty
  • Staff

mySDMobile App

Application suite can be used to view a GPS-enabled interactive map of the college's campus, including where particular classes are located, call or e-mail faculty and staff members using the directory feature of the application, get information on scheduled courses, and browse through the university's library catalogs. In addition, you can view images of our beautiful campus, university content on YouTube or iTunesU, and get up-to-the-minute college sports scores.

Access the App

  • Student
  • Staff
  • Faculty
  • Alumni
  • Guest

Online Chat

Reach hundreds of people from potential students to current student groups, or supporting members of the community all on a live online group chat.

Access Application

  • Student
  • Faculty
  • Staff

Personal Computer Repair

The ITS Help Desk provides software and hardware troubleshooting for personal computers and mobile devices.  These services are available for all students, staff, and faculty at the University of San Diego.

 

To view our current services and prices, please visit the Student Technology Services Computer Repair page

More Information

  • Student

Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.

More Information

  • Student
  • Staff
  • Faculty

Photo Gallery - Digital Asset Management

Submit questions/problems or request access to USD's photo gallery system (digital asset management system).

Request Form

  • Student
  • Faculty
  • Staff

Podcasting

Record and publish educational or promotional content as audio, video or text (pdf) to computers and portable devices.

More Information

  • Student
  • Faculty
  • Staff

Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://usd.qualtrics.com/

Note that the process and procedures for using Qualtrics are controlled through the division administrator.

More Information

  • Student
  • Staff
  • Faculty

Qualtrics Access Change

Please submit this form to request changes to your existing Qualtrics account.

Request Form

  • Student
  • Faculty
  • Staff

Recruitment

Manage and automate the process of student recruitment from the first point of contact all the way through enrollment.

Access Application

  • Student
  • Faculty
  • Staff

Retention

Monitor individual and group trends and take action to make measurable strides in improving persistence-to-degree outcomes.

Access Application

  • Student
  • Faculty
  • Staff

Saftey Checkin

Instantly share safety concerns, provide assistance to those in need and work together with students and staff to prevent incidents before they happen.

Access Application

  • Student
  • Faculty
  • Staff

Scheduling

Students can self-select, book, or reschedule appointments at their own convenience online or on their mobile devices. Additionally, they will receive instant confirmations and reminders via email or text so that there is a higher rate of attendance for their appointments with your staff.

Access Application

  • Student
  • Faculty
  • Staff

Scholarships

Scholarships management platform helps you streamline the process from initial intake all the way to final decision. You can now collect, manage, review and make final selection with one centralized system.

Access Application

  • Student
  • Faculty
  • Staff

Service Cloud

USD's ticketing system. Service Cloud can easily prioritize, collaborate on and resolve student support issues faster and more efficiently. Now you can transfer or assign cases with a few clicks, track support history, or provide self-service options to students like never before.

Access Application

  • Student
  • Faculty
  • Staff

SPSS (Student Home Use)

Advanced statistical analysis, a vast library of machine learning algorithms, text analysis, open source extensibility, and integration with big data and seamless deployment into applications. The easy-to-use, flexible and scalable platform makes IBM SPSS accessible to users with all skill levels and outfits projects of all sizes and complexity to help you and your organization to find new opportunities, improve efficiency and minimize risk.

Request Form

  • Student

Stolen Equipment

Complete this form if your USD Device has been stolen or has gone missing. Please ensure that ITS has all of the pertinent information so that we may be able to assist the authorities in the potential recovery of your USD device, and to eventually replace your device if recovery does not happen.

Stolen Equipment Form

  • Student
  • Faculty
  • Staff

Student Laptop Checkout

Students can check out a Mac/PC computer for 5 hours from the Serra 205 lab.

More Information

  • Student

Surveys

Generate surveys for the USD community that work on any device -- mobile to desktop -- allowing for either anonymous or individually tracked submissions with detailed reports. You can even include photos. Share your survey via email or social media or include it on your site.

Access Application

  • Student
  • Faculty
  • Staff

Symantec Anti-Virus

Computer virus protection. USD has a comprehensive site license for Symantec AntiVirus protection software, for Windows and Macintosh. This site license covers both your office and your home computer for as long as you are a USD community member. Faculty, staff, and students are all covered.

Click here to install Symantec Antivirus

  • Student
  • Faculty
  • Staff

Telemarketing

USD has a telemarketing system in place that will help you keep contacts, activities, and outcomes organized, as well as generate a list of numbers to call, so callers don't call the same person.

Access Application

  • Student
  • Faculty
  • Staff

Telephone equipment

Telephone equipment options. Submit a workorder via e-mail to telecom@sandiego.edu.

Phone Equipment

Phone Headsets

Phone Features

New Student Information

  • Students
  • Faculty
  • Staff

TV

Setup TV access.

TV Information

  • Student

U.Achieve

U.Achieve is a system employed by the University of San Diego for allocating and viewing academic standing to all students. By using U.Achieve, a student will be able to view a number of different pieces of information; most especially, they will be able to track their progress through their majors and minors and assess their overall academic standing.

Access U.Achieve

More Information

  • Student
  • Staff
  • Faculty

USD Checkin App

Check-in attendees and validate attendance with a USD ID Card Swiper. Easily connect attendee lists and profiles in the CRM for better event marketing and follow-up.

Access the App

  • Student

USD Kiosk App

Provides a simple way for your students or audience to check-in and check-out with their student ID or email.

Access the App

  • Student

USD Law App

Designed for USD Law Students, Faculty, and Staff. Check your schedule, grades, holidays, maps, tram schedule, upcoming Events, and access the research library.

Access the App

  • Student

Video Conversion

Request to have videos converted to different formats.

Request Form

  • Student
  • Faculty
  • Staff

Video Editing and Scanning

Allows users to edit their videos or transfer from VHS to DVD, scan documents or photos and convert them into PDF, JPG or word document files.

This service includes editing of still photographs, video footage, related graphics or archived media wrapped into one video or series of videos that delivers your message.

Request Form

More Information

  • Student
  • Staff
  • Faculty

Video Production

Request video recording, editing, and publishing to meet certain television and web video publishing standards.

Request Form

  • Student
  • Faculty
  • Staff

Virtual Machine (VM) Provisioning

Request support for and administration of a VMware virtual server running a supported Linux server operating system. Configuration changes will be handled as requested.

Services Include:

  • Linux and Windows Environments
  • Standard 60 GB of Storage, 4 GB of RAM
  • Additional CPUs, Storage, and RAM available upon request
  • Alerting and Monitoring

Request Form

  • Student
  • Faculty
  • Staff

VPN Access Request

Request VPN Access.

Request Form

  • Students
  • Faculty
  • Staff

VPN Download

ITS provides a Virtual Private Network (VPN) client that allows approved users to connect to USD resources from off-campus.  Please click the link below to download and install the newest version of the approved VPN client.

Download Links

Please note that users must request access to VPN before the client can be used.  To request access, please use the following request form:

Request VPN access

More Information

  • Students
  • Faculty
  • Staff

Wireless (eduroam)

eduroam is a fast-growing wireless service that was pioneered by the European research and education networking community and is now available in thousands of participating universities, research centers and libraries in more than 60 countries worldwide.

This will enable our students, researchers, faculty and staff to securely obtain wireless network access across campus and when visiting other participating organizations automatically. eduroam secures the status of our staff and students as part of the national and international educational and research communities.

eduroam supports research and education by providing:

  • High-speed, roaming broadband
  • Access at multiple locations, with only one common wireless setup
  • Secure and privacy-preserving technology
  • Reciprocal service that is free-of-charge to users

More Information

  • Student
  • Faculty
  • Staff