Audience

Accessories

ITS has a number of cables, adapters, and other accessories available for purchase.

Request Form

  • Student
  • Faculty
  • Staff

Account Registration

Register and claim your account.

Registration Form

  • Student
  • Faculty
  • Staff

Adobe Creative Cloud

Please submit the following for to request the Adobe Creative Cloud software suite.  

Request Form

Please note that this software may incur a charge to your department.  No department chargebacks will be completed without customer approval.

  • Faculty
  • Staff

AMOS

IBM SPSS Amos is powerful structural equation modeling software that enables you to support your research and theories by extending standard multivariate analysis methods, including regression, factor analysis, correlation, and analysis of variance.

With SPSS Amos you can build attitudinal and behavioral models that reflect complex relationships more accurately than with standard multivariate statistics techniques using either an intuitive graphical, or programmatic user interface.

Request Form

  • Faculty
  • Staff

ArcGIS

Request Geographic information system (GIS) for working with maps and geographic information. Used for:

  • Creating and using maps
  • Compiling geographic data
  • Analyzing mapped information
  • Sharing and discovering geographic information
  • Using maps and geographic information in a range of applications
  • Managing geographic information in a database

Request Form

  • Faculty
  • Staff

ArcGIS Pro

Request Geographic information system (GIS) for working with maps and geographic information. Used for:

  • Creating and using maps
  • Compiling geographic data
  • Analyzing mapped information
  • Sharing and discovering geographic information
  • Using maps and geographic information in a range of applications
  • Managing geographic information in a database

ArcGIS Pro at USD is offered with the following core components and extensions below only:

Core Components:
ArcGIS Pro Advanced
Data Interoperability
Defense Mapping
3D Analyst
Network Analyst
Data Reviewer
Spatial Analyst
Airports for Pro
Workflow Manager
Publisher for Pro
Geostatistical Analyst
 
Extensions:
Image Analyst for Pro Single Use
Production Mapping for Pro
 

Request Form

  • Faculty
  • Staff

Backup and Restore

Request a backup and/or restore files.

Request Form

  • Student
  • Faculty
  • Staff

Backup Server Request

Request server backup.

Request Form

  • Faculty
  • Staff

Banner Student Administrative System (INB)

Provide access to administrative users to enter and maintain student and faculty/advisor related data.

More Information

  • Staff
  • Faculty

Banner Student/Faculty Self-Service (SSB)

Provide access to students, faculty and advisors to the student administrative system

More Information

  • Student
  • Faculty

Blackboard Course and Organization (LMS)

Request Instructional Support. Whether you are interested in using Blackboard for your first semester or you have been supporting your curriculum with a diverse set of integrated technologies, the Learning Design Center will provide you the training and support to meet your teaching needs.

Request Form

  • Faculty
  • Staff

Campus Map

Submit questions, problems or request updates to USD's interactive campus map (CampusBird): 

Request Form

  • Student
  • Faculty
  • Staff

Cayuse Grant Management System

Cayuse is a service that manages grant proposals, paid for by USD and the Office of Sponsored Programs.

More Information

  • Staff
  • Faculty

Check-In Kiosk

Provides a simple way for your students or audience to check in -- and check out -- with their student ID, email, or whatever criteria you select on their mobile device. The system tracks when and where they checked in and out.

Access Application

  • Student
  • Faculty
  • Staff

Classroom Technology

ITS has a variety of technologies available across campus in classrooms for learning and technology integration.  Please visit the Classroom Technology webpage to view our academic technology levels and standards for classrooms.

  • Student
  • Faculty
  • Staff

Client Support Services Project

Project request/scoping for resource allocation.

Request Form

  • Student
  • Faculty
  • Staff

Computer Labs

We have several general computing labs across campus; Serra Hall 205, Olin Hall 122 and Maher 176 (Graphics/Video Editing lab), with walk-in hours for current students, faculty and staff. Our Serra 205 and Olin 122 general computing labs have BW and color printing available through our Pharos printing system which also allows for mobile wireless printing. Both computing labs have several equipment available for check out such as laptops, headphones, cell phone chargers and more. For more information on available services, please visit our website at http://www.sandiego.edu/its/labs/ and click on Student Resources.

In addition to our general computing labs, we also have several reservable instructional computing labs available for faculty and staff. These labs can be reserved by submitting a request through our reservation form. Faculty and staff may request to have specialized software installed in any of our general or instructional labs for their course by submitting a form through our software request form under the Faculty Resources page.

More Information

  • Student
  • Staff
  • Faculty

Computer Replacement Program (CRP)

The Computer Replacement Program is designed to ensure that faculty and staff have access to laptop or desktop workstations that support current applications in their work and study.  ITS supports replacement of one system per employee on a five-year cycle.

Please submit this form to request a new or replacement CRP computer

More Information

  • Staff
  • Faculty

Damaged Equipment

If a USD-owned computer has been damaged, please submit this form for an assessment for repair.

Damaged Equipment Form

  • Student
  • Faculty
  • Staff

Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings, and consistent software offerings on desktop and laptop computers.  This service is required on all USD-owned devices, and is available for both Windows and Macintosh computers.

More Information

  • Staff
  • Faculty

Digital Signage

For departments interested in using Digital Signage, ITS has partnered with FourWinds Interactive to provide digital signage management to approved users across campus. 

Click here to read more about FourWinds Interactive and Digital Signage at USD

  • Faculty
  • Staff

Distribution Lists

A distribution list is a public email address that automatically sends received messages to a collection of contacts. It allows you to create an address — say marketing@sandiego.edu — that you can list on the USD website that does not change as employees enter or leave the university. A message sent to this distribution list goes to all recipients listed in the distribution list.

At USD we do not have the ability to provide groups or organizations with their own email account and inbox, so distribution lists are utilized to provide e-mail distribution to a specific set of employees or student workers to satisfy an official University business purpose. Use of DL's also provides business continuity for the business purpose in the event of staffing changes. Only valid USD E-mail addresses can be supported.

Request a Distribution List

More Information

  • Staff
  • Faculty

Dropbox for Business

Dropbox for Business provides a USD Dropbox account with unlimited space. For more information, or to request access please email software@sandiego.edu 

Request Dropbox

More Information

  • Staff
  • Faculty

Duo (2FA)

Two-factor authentication.

2FA Installation

Protecting Your Personal Information

  • Faculty
  • Staff

E-Forms

Collect data using e-fomrs and provide detailed reports as you need it.

Access Application

  • Student
  • Faculty
  • Staff

E-Signatures

eSignatures are not only environmentally friendly, they can save you a ton of time, are easy to use, secure, legal and cost-effective. With just a few clicks you can now create, sign, send or manage documents electronically on any device, anywhere, anytime.

Access Application

  • Student
  • Faculty
  • Staff

Email (TargetX)

This emailing system is integrated with the most up-to-date, sortable email lists of USD. Select exactly who you want to write your message to for the most impact and response. You can also create and save templates, check response rates over time, view messages the individual has read, and more.

Access Application

  • Student
  • Faculty
  • Staff

Email (Torero Mail)

Access your USD email.

Email Information

Access Email

  • Student
  • Faculty
  • Staff

EndNote

Please submit the following for to request EndNote, a reference management software.  EndNote is used to manage bibliographies and references when writing essays and article.

Request Form

  • Student
  • Faculty

Ensemble Video Hosting

Ensemble Video is USD's in-house secure video uploading, hosting, and media streaming platform.

Request Form

  • Faculty
  • Staff

Enterprise Applications

A suite of business and technical services to USD faculty and administrators that require our expertise in development and support in the following technical areas:

  • Student Information Systems
  • Enterprise Resource Planning
  • Mobile Applications
  • Security
  • Business Intelligence
  • Database Management and Integration
  • Middleware
  • Enterprise Software Implementation
  • Cloud-Based Applications
  • Portal Management
  • Customer Relationship Management
  • Risk and Compliance
  • Best Practices

List of all Applications

  • Faculty
  • Staff

Event Check-In

Use your mobile device to quickly find RSVPs and add walk-ins on the spot and reduce long lines and wait time. Simply swipe someone's USD ID or use his or her USD email address. Event Check-In is fast, simple and keeps you organized.

Access Application

  • Student
  • Faculty
  • Staff

Event Management

Allow people to pre-register, add themselves to a waitlist, track attendance, and more. You can also charge for the event, redirect them to a Thank You page after they register and send automated confirmations via email.

Access Application

  • Student
  • Faculty
  • Staff

eViews

Please submit the following for to request eView: a powerful statistical, forecasting, and modeling tools through an innovative, easy-to-use object-oriented interface.

Request Form

Please note that this software may incur a charge to your department.  No department chargebacks will be completed without customer approval.

  • Faculty
  • Staff

Firefox ESR Download

Firefox ESR can be used to run applicantions that are not supported by other modern browsers.  Click the link below to download Firefix ESR.

Download Links

  • Student
  • Faculty
  • Staff

G Suite @ USD

G-Suite for Education, a collection of Google's free web-based applications offered ad-free to educational institutions, is available to USD faculty, staff, and students.

The suite of apps includes:

  • Calendar
  • Chat
  • Cloud Search
  • Collections
  • Contacts
  • Docs
  • Drive
  • Forms
  • Gmail
  • Google+
  • Group
  • Hangouts
  • Jamboard
  • Keep
  • Maps
  • Meet
  • News
  • Photos
  • Sheets
  • Slides
  • Vault
  • YouTube

More Information

  • Student
  • Faculty
  • Staff

Gamification

Give points for specific activities -- like opening and reading and email or attending an event -- and have these points add up to awards of your choosing.

Access Application

  • Student
  • Faculty
  • Staff

General Hardware

Please use the following for for requesting a quote for hardware. General hardware inquiries include:

  • Keyboards
  • Mice & Accessories
  • Printer Ink & Toner
  • Audio & Video Accessories
  • Computer Speakers
  • WebCams
  • Headsets
  • External Devices
  • Monitors

Request Form

  • Student
  • Faculty
  • Staff

General Software

Please submit this form for questions about or quotes for software programs not currently listed.  An ITS representative will contact you to discuss the software requested, alternatives, and pricing available.

Request Form

  • Student
  • Faculty
  • Staff

Grant Data Preservation Options (for use associated with NSF Data Management Plans and Other Sponsored Research)

In order to address improvements to preservation/archiving storage solutions for research, the University of San Diego Information Technology Services unit suggests that Principal Investigators (PI’s) consider the following options for data archiving/preservation associated with research:

  1. Business Advanced Dropbox
    • For $180 per year (in 2017) you are provided with an unlimited storage of Business/Advanced Dropbox. Dropbox is a service and application that is commonly used to share documents. At the University of San Diego, Information Technology Services obtained a limited number of business/advanced licenses of Dropbox for sharing of documents, storage, and for preservation of data. Our Dropbox agreement is an annual subscription model and it is dependent on the terms of the contract as per Dropbox’s annual renewal (please email software@sandiego.edu with your request).
    • Upon request, ITS will provide a Business Advanced DropBox account to the lead PI on federally funded research grants at no cost to the requestor.  The annual cost of $180 per year will be covered through centrally managed Indirect Grant Overhead funds (F & A) for all federally funded grants.
    • Note that DropBox differs from other data preservation methods listed below in that it is a file synchronizing and sharing service rather than a file storage service. While it does provide unlimited storage, you must also retain a copy of your files on your local computer and must have sufficient storage on your computer to hold all of your files. The amount of actual storage available in Dropbox is limited by the storage available on your computer.
    • Business Advanced Dropbox Features:
      • Data Retention—Files retained and accessible for e-discovery or contractual obligation
      • External sharing with non USD individuals
      • Live Document Editing—Ability for multiple people to collaborate and edit on the same document at the same time
      • Version Control—File versions and history are ONLY kept for 120 days
      • Administration and Management of Account: this is done by an ITS administrator
      • More details of features listed under the Advanced column 
      • Cost: $180 for unlimited storage per person per year.
  2. USD Enterprise storage (e.g. NetApp/EMC) offered at $500/year for the first 10 GB and $200 per year for each additional 100 GB up to 100 TB (please coordinate with ITS – Doug Burke, ITS Sr. Director of Network, Infrastructure, Systems and Services).
  3. USD Tape backup for long-term preservation purposes $3000 per TB per year (please coordinate with ITS - Doug Burke, ITS Sr. Director of Network, Infrastructure, Systems and Services).
  4. Amazon S3 (please coordinate with ITS – Doug Burke, ITS Sr. Director of Network, Infrastructure, Systems and Services).
    • Purpose: Standard Infrequent Storage
    • 10TB - ~$250.00/month (will vary)
    • NOTE: Amazon prices and parameters for storage volume will change on a monthly basis.
  5. Digital USD: The University of San Diego's institutional repository, Digital USD (digital.sandiego.edu) publishes, preserves, and provides open online access to the scholarship, creative work, original data sets, and archival material produced by or affiliated with the University of San Diego community. When data must be made openly accessible to the public in order to comply with grant funding, Digital USD is an appropriate platform. Please contact the Digital Initiatives Librarian at digital@sandiego.edu for more information.

  • Faculty

Graphic Design Production

Please submit the following for to request graphic design services.  Graphic design services can include poster design, slideshows, PowerPoint setup and scanning services.

Request Form

  • Faculty
  • Staff

High Performance Computing (HPC)

Request access to High Performance Computing (HPC).

Request Form

  • Faculty

IP Request

Request an ip address and port for interacting with services external to our firewall.

Services include:

  • Requesting IP
  • Unit testing and verification.

Request Form

  • Faculty
  • Staff

Ipads

Use the following form to request a quote from ITS on purchasing iPads or iPad accessories with department or grant funds. iPads are not enrolled in or covered by the Computer Replacement Program (CRP).

Request Form

  • Faculty
  • Staff

Java Plugins Download

ITS maintains a package of Java plugins and configurations to allow some USD applications reliant on Java to run in modern browsers.  Please click below to download and install these packages if you are encountering any Java errors. 

Download Links

  • Student
  • Faculty
  • Staff

Law School Technology Services

The University of San Diego School of Law Technology Services department strives to provide students, faculty and staff with access to the most current information technology available. The department's commitment to accessibility is intended to aid that legal education for our students, as well as to assist the faculty with online research and classroom technologies. Accessibility is our focus, and the law school offices, classrooms and computer workstations are equipped with the capability of connecting to the USD high-speed network. 

More Information

  • Student
  • Faculty

Lecture Capture and Screen Recording

Create lecture/capture recordings to show outside of class time. Request software that allows you to capture yourself on camera, the presentation on your screen or both simultaneously. Please see the different options and examples available from USD.

Request Form

  • Faculty
  • Staff

Library Staff Services

Request support for library systems, including account access and reporting problems. Systems include:

  • Sierra (ILS)
  • Encore (On-line Catalog)
  • Classic Sally (On-line Catalog)
  • Illiad (Interlibrary loan)
  • Ares (Electronic Reserves)
  • Connexion (Cataloging Utility)
  • Database/Article Access
  • Peripherals (barcode scanners, receipt printers, label printers)

Request Form

  • Faculty
  • Staff

Local Admin Access

Request for local administrative rights on your USD-owned Windows or Mac computer.

Request Form

  • Student
  • Faculty
  • Staff

Maple

Maple is math software that combines the world's most powerful math engine with an interface that makes it extremely easy to analyze, explore, visualize, and solve mathematical problems. With Maple, you are not forced to choose between mathematical power and usability, making it the ideal tool for both education and research.

Request Form

  • Faculty
  • Staff

Mathematica

Request Mathematica software. It provides a single integrated, continually expanding system that covers the breadth and depth of technical computing and with Mathematica Online, it is now seamlessly available in the cloud through any web browser, as well as natively on all modern desktop systems.

Request Form

  • Faculty
  • Staff

Memberships

Membership tracking can be used to generate reports, issue reward points, specify roles, and much more.

Access Application

  • Student
  • Faculty
  • Staff

Microsoft Project

Request MS project management software. It is designed to assist a project manager in:

  • Developing a plan
  • Assigning resources to tasks
  • Tracking progress
  • Managing the budget
  • Analyzing workloads

To request Microsoft Project, please email software@sandiego.edu 

Please note that this software may incur a charge to your department.  No department chargebacks will be completed without customer approval.

  • Staff
  • Faculty

Minitab

Report-ready results. Minitab's newly redesigned session window delivers beautiful, presentation-ready output. Minitab helps businesses increase efficiency and improve quality through smart data analysis. Analyze your data and present your results with confidence.

Request Form

  • Student
  • Faculty

Mobile Devices (loaned for USD Business international travel)

The University has a limited number of cell phones that are loaned to staff and faculty for International travel. The phones offer international services from Verizon Wireless or AT&T Mobility for business purposes.

More Information

  • Staff
  • Faculty

MySanDiego Portal

Students can access their academic records, and perform registration and graduation functions. Faculty are able to review class rosters, grade students and approve registration error overrides. Advisors are able to see their advisees, remove registration holds, view academic data required that are for advising purposes. Staff and Faculty can link to their records and other Human Resources functions.

Access the MySanDiego Portal

  • Student
  • Faculty
  • Staff

mySDMobile App

Application suite can be used to view a GPS-enabled interactive map of the college's campus, including where particular classes are located, call or e-mail faculty and staff members using the directory feature of the application, get information on scheduled courses, and browse through the university's library catalogs. In addition, you can view images of our beautiful campus, university content on YouTube or iTunesU, and get up-to-the-minute college sports scores.

Access the App

  • Student
  • Staff
  • Faculty
  • Alumni
  • Guest

Networking Request

Request any general networking service, including LDAP Updates.

Request Form

  • Faculty
  • Staff

Non-CRP Computers

Please submit the following form to purchase a standalone computer with Department funds.  This computer will not be enrolled in the Computer Replacement Program (CRP).

Request Form

To learn more about the Computer Replacement Program, or to request a computer that is enrolled in the CRP, please visit the CRP Computer page.

  • Faculty
  • Staff

Office 365 Education (Home Use)

Microsoft Office 365 for home use is freely available for all students, staff, and faculty at the University of San Diego.  All you need to get started is your USD email address. This suite includes:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Microsoft Teams
  • Plus additional classroom tools

More detailed information and installation instructions.

  • Student
  • Faculty

Online Chat

Reach hundreds of people from potential students to current student groups, or supporting members of the community all on a live online group chat.

Access Application

  • Student
  • Faculty
  • Staff

Pharos Print Tracking

ITS uses a service called Pharos to manage and track printing in certain areas of campus, allowing departments to bill users for prints.  A user will print to a specific printer, then visit an omega terminal. Once they swipe their USD ID card or campus cash card, the print job is released and the fee is charged to their campus cash account.

More Information

  • Student
  • Staff
  • Faculty

Photo Gallery - Digital Asset Management

Submit questions/problems or request access to USD's photo gallery system (digital asset management system).

Request Form

  • Student
  • Faculty
  • Staff

Podcasting

Record and publish educational or promotional content as audio, video or text (pdf) to computers and portable devices.

More Information

  • Student
  • Faculty
  • Staff

Printer Mapping

To request the mapping of a USD printer to your computer, please submit the Request Form.

You may also contact the ITS Help Desk for assistance mapping your department printer to your computer. 

More Information

  • Faculty
  • Staff

Printer Requests

Procure a new printer or replace an existing printer using this form.  

Printer Request Form

A printer will be selected by ITS and reviewed by the requestor before ordering.

  • Staff
  • Faculty

Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at  http://usd.qualtrics.com/

Note that the process and procedures for using Qualtrics are controlled through the division administrator.

More Information

  • Student
  • Staff
  • Faculty

Qualtrics Access Change

Please submit this form to request changes to your existing Qualtrics account.

Request Form

  • Student
  • Faculty
  • Staff

Recruitment

Manage and automate the process of student recruitment from the first point of contact all the way through enrollment.

Access Application

  • Student
  • Faculty
  • Staff

Recycled Computers

ITS can procure some older computer equipment that is in moderate working condition. Departments can request a recycled computer for student workers, temporary workers, adjunct faculty, and other non-benefits-based workers at a lower price than new standalone or CRP computers.

Request Form

  • Faculty
  • Staff

Respondus

Respondus integrates with the Blackboard Learning Management System (LMS) allowing you to create quizzes, self-tests and surveys in a stand-alone application (Microsoft Word for instance) on your Windows computer. After having created an assessment, you can upload it directly into a course, or to multiple courses, bypassing the need to create the quiz in the LMS.

Please read more about Respondus here.

  • Faculty

Retention

Monitor individual and group trends and take action to make measurable strides in improving persistence-to-degree outcomes.

Access Application

  • Student
  • Faculty
  • Staff

Saftey Checkin

Instantly share safety concerns, provide assistance to those in need and work together with students and staff to prevent incidents before they happen.

Access Application

  • Student
  • Faculty
  • Staff

SAS

Through innovative analytics, business intelligence, and data management software and services, SAS helps turn your data into better decisions.

Request Form

  • Faculty
  • Staff

Scheduling

Students can self-select, book, or reschedule appointments at their own convenience online or on their mobile devices. Additionally, they will receive instant confirmations and reminders via email or text so that there is a higher rate of attendance for their appointments with your staff.

Access Application

  • Student
  • Faculty
  • Staff

Scholarships

Scholarships management platform helps you streamline the process from initial intake all the way to final decision. You can now collect, manage, review and make final selection with one centralized system.

Access Application

  • Student
  • Faculty
  • Staff

Service Cloud

USD's ticketing system. Service Cloud can easily prioritize, collaborate on and resolve student support issues faster and more efficiently. Now you can transfer or assign cases with a few clicks, track support history, or provide self-service options to students like never before.

Access Application

  • Student
  • Faculty
  • Staff

Software FAQs

Available software options for faculty and staff.

For more information on a specific title, click the name of the application.

  • If you have any questions concerning software at USD, please email software@sandiego.edu 
  • If you are looking for an upgrade of your Operating System to Windows 7 or Snow Leopard, please visit the help desk

Request Form

  • Faculty
  • Staff

SPSS 26

Advanced statistical analysis, a vast library of machine learning algorithms, text analysis, open source extensibility, and integration with big data and seamless deployment into applications. The easy-to-use, flexible and scalable platform makes IBM SPSS accessible to users with all skill levels and outfits projects of all sizes and complexity to help you and your organization to find new opportunities, improve efficiency and minimize risk.

Request Form

  • Faculty
  • Staff

Stolen Equipment

Complete this form if your USD Device has been stolen or has gone missing. Please ensure that ITS has all of the pertinent information so that we may be able to assist the authorities in the potential recovery of your USD device, and to eventually replace your device if recovery does not happen.

Stolen Equipment Form

  • Student
  • Faculty
  • Staff

Surveys

Generate surveys for the USD community that work on any device -- mobile to desktop -- allowing for either anonymous or individually tracked submissions with detailed reports. You can even include photos. Share your survey via email or social media or include it on your site.

Access Application

  • Student
  • Faculty
  • Staff

Symantec Anti-Virus

Computer virus protection. USD has a comprehensive site license for Symantec AntiVirus protection software, for Windows and Macintosh. This site license covers both your office and your home computer for as long as you are a USD community member. Faculty, staff, and students are all covered.

Click here to install Symantec Antivirus

  • Student
  • Faculty
  • Staff

Tape Storage

USD securely stores 4 weeks of data (tape backups) on site and one year of retention stored off campus within Commvault preservation facilities. Tape backups are limited to server data within USD data centers. University Tape retention policies are specified at the link: http://www.sandiego.edu/legal/policies/community/institutional/recordretention.pdf

More Information

  • Staff
  • Faculty

Telecom Request

Request telephone and voicemail services.

Request Form

  • Faculty
  • Staff

Telemarketing

USD has a telemarketing system in place that will help you keep contacts, activities, and outcomes organized, as well as generate a list of numbers to call, so callers don't call the same person.

Access Application

  • Student
  • Faculty
  • Staff

Telephone equipment

Telephone equipment options. Submit a workorder via e-mail to telecom@sandiego.edu.

Phone Equipment

Phone Headsets

Phone Features

  • Faculty
  • Staff

Training

Onsite and on-demand training options from ITS.

Training Options

  • Faculty
  • Staff

U.Achieve

U.Achieve is a system employed by the University of San Diego for allocating and viewing academic standing to all students. By using U.Achieve, a student will be able to view a number of different pieces of information; most especially, they will be able to track their progress through their majors and minors and assess their overall academic standing.

Access U.Achieve

More Information

  • Student
  • Staff
  • Faculty

Video Conversion

Request to have videos converted to different formats.

Request Form

  • Student
  • Faculty
  • Staff

Video Editing and Scanning

Allows users to edit their videos or transfer from VHS to DVD, scan documents or photos and convert them into PDF, JPG or word document files.

This service includes editing of still photographs, video footage, related graphics or archived media wrapped into one video or series of videos that delivers your message.

Request Form

More Information

  • Student
  • Staff
  • Faculty

Video Production

Request video recording, editing, and publishing to meet certain television and web video publishing standards.

Request Form

  • Student
  • Faculty
  • Staff

Virtual Machine (VM) Provisioning

Request support for and administration of a VMware virtual server running a supported Linux server operating system. Configuration changes will be handled as requested.

Services Include:

  • Linux and Windows Environments
  • Standard 60 GB of Storage, 4 GB of RAM
  • Additional CPUs, Storage, and RAM available upon request
  • Alerting and Monitoring

Request Form

  • Student
  • Faculty
  • Staff

VMFusion

VMWareFusion allows a user to run a Windows operating system on a Mac computer as an application.

Request Form

  • Faculty
  • Staff

Voicemail

Voicemail setup.

Voicemail Setup

  • Faculty
  • Staff

VPN Access Request

Request VPN Access.

Request Form

  • Students
  • Faculty
  • Staff

VPN Download

ITS provides a Virtual Private Network (VPN) client that allows approved users to connect to USD resources from off-campus.  Please click the link below to download and install the newest version of the approved VPN client.

Download Links

Please note that users must request access to VPN before the client can be used.  To request access, please use the following request form:

Request VPN access

More Information

  • Students
  • Faculty
  • Staff

Web Accessibility

Make your websites accessible and 508/ADA compliant.

More Information

  • Faculty
  • Staff

Web Conference Meeting

Web conferencing assistance is available for meetings between individuals, classrooms or outside the university. The ITS-recommended software platform is Zoom, as it allows for the recording of sessions, sharing of screens and a user-friendly interface for both sides.

Request Form

  • Faculty
  • Staff

Web Databases

Request and use databases on the web.

Request Form

More Information

  • Faculty
  • Staff

Web Directory

Request access to the USD directory manage area. Once you have access, you can update your departments entries that appear on the directory.

Request Form

  • Faculty
  • Staff

Web Forms

Request and embedd forms on the web.

Request Form

  • Faculty
  • Staff

Web General Request

Submit a general question regarding your website or a problem with the Content Management System (Cascade).

Request Form

  • Faculty
  • Staff

Web Google Analytics

Request Google Analytics for your web pages to generate reports on the number of hits your site receives, search terms people are using to get to your site, how long they are spending on pages, etc.

Request Form

More Information

  • Faculty
  • Staff

Web Redirects (Vanity URLs)

Request a redirects or vanity URLs for a more succinct way of marketing a page on the USD website.

Request Form

  • Staff
  • Faculty

Web Search Engine Optimization (SEO)

For higher rankings in search results, make sure you optimize your web pages.  For more information, review our SEO page.

  • Faculty
  • Staff

Web Single Sign-On

USD uses a central sign-on system for web pages. When a user logs into one section of the web site, they do not have to log in to other sections. The single sign-on system handles requesting passwords via secure server and authorizes pages for you automatically.

More Information

  • Faculty
  • Staff

Web System Access

Request access to:

  • Cascade (Content Management System)
  • USD Directory
  • Email Builder (Builds HTML for mass emails)
  • My Postings (News and Events)
  • Large File Server
  • Manage a specific web area

Request Form

  • Faculty
  • Staff

Web: New Websites

Request a new website:

  • USD website
  • WordPress site (Sites)
  • MSQL Database

Request Form

More Information

  • Faculty
  • Staff

Wireless (eduroam)

eduroam is a fast-growing wireless service that was pioneered by the European research and education networking community and is now available in thousands of participating universities, research centers and libraries in more than 60 countries worldwide.

This will enable our students, researchers, faculty and staff to securely obtain wireless network access across campus and when visiting other participating organizations automatically. eduroam secures the status of our staff and students as part of the national and international educational and research communities.

eduroam supports research and education by providing:

  • High-speed, roaming broadband
  • Access at multiple locations, with only one common wireless setup
  • Secure and privacy-preserving technology
  • Reciprocal service that is free-of-charge to users

More Information

  • Student
  • Faculty
  • Staff

WordPerfect

WordPerfect can be used to create documents, presentations, spreadsheets, reports and more with hundreds of free templates.  Please note that WordPerfect is only compatible with Windows computers.

Click here to download and install WordPerfect

  • Faculty
  • Staff

Zoom

Zoom is USD's web video conferencing platform. It provides remote conferencing services using cloud computing. Zoom offers communications software that combines video conferencing, online meetings, chat, and mobile collaboration.

Request Form

Please note that this software may incur a charge to your department.  No department chargebacks will be completed without customer approval.

  • Faculty
  • Staff