Service Detail

Qualtrics (Survey Tool)

Qualtrics is a powerful survey-building tool that is highly customizable and easy to use. With Qualtrics, you can design and distribute surveys, manage the responses, track the participants, and analyze the data, all in an easy-to-navigate web-based interface. The survey tool is available at

Note that the process and procedures for using Qualtrics are controlled through the division administrator.

Available to

Student Staff Faculty


What is Qualtrics?

Qualtrics is a web based, surveying software that enables users without coding knowledge to develop, publish, and collect responses to surveys. Qualtrics offers many advanced, but user-friendly features such as:

  • Easy survey design with question libraries, point-and-click editing, automatic choices, and question randomization
  • Comprehensive list of question types including pick, group & rank, drill down, rank order, heat map and hot spots
  • Collaboration
  • Polls
  • Distribution & Panel Management

Why Qualtrics? Product highlights include:

  • Extremely easy to use, including a survey building wizard
  • Long list of advanced features
  • Customized institutional branding
  • Real-time, flexible reporting output, download to Excel
  • Over 100 question types to choose from
  • Supports the inclusion of video, graphics and rich media
  • Automatically tracks invitations and reminders via email
  • Numerous sample surveys to use as examples or templates
  • Support site that is rich in tutorials and self-paced on-demand training


Must have a MySanDiego username and password as well as the approval of a Division Administrator:
Develop and deliver a survery.

Data security restrictions

May be used to store and transmit Restricted and Confidential Data

How to use


Account login problems are supported through the Help Desk. If you are experiencing access problems (not able to create your Qualtrics account), please contact the help desk at 619-260-7900 (

All other support for Qualtrics is provided by the vendor by going to

When logged in to your Qualtrics account, you can use the Help and Tutorials link to access extensive online training materials. Email and phone contact information for individual support is also provided.


Free for Divisions that have contributed to the enterprise costs of Qualtrics (SOLES, SBA, Institutional Research, Student Affairs, Academic Affairs, ITS, CAS, and School of Engineering). Fees are negotiated for use by groups in Divisions that did not contribute to the cost of the Qualtrics license.

Getting started

Qualtrics is controlled through various Division Administrators. To view a quick start guide and learn how to register for and use the Qualtrics survey tool, see Setting Up a Qualtrics Account