Service Detail

Desktop Configuration Management (DCM)

Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff.  It is intended to provide a USD standardized image, standardized configuation settings, and consistent software offerings on desktop and laptop computers.  This service is required on all USD-owned devices, and is available for both Windows and Macintosh computers.

Available to

Staff Faculty

Features

Provides a uniform set of fearures and compatibilities, and provides a suite of licensed applications that USD supports

Requirements

USD currently supports Windows 10 operating systems for Windows computers, and OSX 10.12+ for Mac computers. 

Data security restrictions

May be used for university computers; faculty, staff computers, lab, library and public computers. Systems will be required to have anti-virus and anti spyware software installed and operating system updates in place.

Support

For DCM assistance, please submit a request to the Help Desk at help@sandiego.edu or by calling 619-260-7900. A desktop technician will be assigned to handle the request.

Rates

Free of charge for computers purchased through ITS.