Information Technology Services

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Knowledge Base Results

Student

Informational: DreamSpark (formally MSDN AA)
What is DreamSpark? DreamSpark (formerly MSDN AA) is a partnership between Microsoft and the USD School of Business to provide free copies of various Microsoft programs for current students, staff, and faculty of SBA.  There are over 140 softwa...
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Student

Staff

Faculty

Informational: Office 2010 Quickstart Guides (attached)
Microsoft Office 2010 Quick Start Guides see attachments Excel Word PowerPoint Outlook Office 2010 What's New Outlook 2010 What's New Outlook 2010 Basic


Student

Staff

Faculty

Informational: E-mail going to outbox without sending
If the account is a POP account or the settings in solution #5415 do not work, try cleaning junk files and/or doing and registry cleanup with CCleaner or another comparable program. Link to free download of CCleaner: http://download.cnet.c...
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Staff

Faculty

Tutorial: How-to Create a Mail Merge in Office 2003 & 2007
Instructions on sending a mail merge from MS Word using an alias account: Open Outlook Go to the Tools menu Select Account Settings in the menu Highlight the alias account you want to send the mail merge email from Click Set as Default Now go ...
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Staff

Faculty

Tutorial: Self-Upgrading to Microsoft Office 2010 for Windows
Self-Installing Microsoft Office 2010 NOTE: This will uninstall Microsoft Office 2007 1.    Close all Microsoft Office programs   2.    From on campus, open Internet Explorer, Firefox, or Chrome. Type h...
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Staff

Faculty

Tutorial: How-to show Outlook 2003 & 2007 Public Folder Calendar Favorites
To have a public shared calendar show up in the left pane Calendar section of Outlook 2003 or 2007, add it to your Favorites, to eliminate having to navigating to it each time. In Outlook, Mail section, if the Public Folders section is not displaye...
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Student

Staff

Faculty

Tutorial: How-to fix Internet Explorer when it stops working in Vista
Error Message:"Internet Explorer has stopped working. A problem caused the program to stop workingcorrectly. Windows will close the program and notify you if a solution is available."To fix this issue: Open the Control Panel (...
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Student

Alumni

FAQ: Does USD provide Microsoft Office for students?
No USD does not provide Microsoft Office to students.  However the  USD Torero Store sells Microsoft Office educational version with almost the full functionality of the full version of Microsoft Office at a reduced cost.

Student

FAQ: Can the ITS Help Desk Install Office Suite on my computer?
  Yes. Whether you do or don’t have the Office installation disks, the ITS Help Desk can help you install Office on your computer.  However, you will need your own product key to verify that you have purchased Office.If you have your...
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