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Informational: VPN Accounts for Students Traveling Abroad

Some students who will be travelling abroad (especially to China) will need VPN accounts in order to access things like their USD Toreromail and other USD applications.   Please follow these steps to get VPN access: Have your faculty ad

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Informational: VPN / eGate

What is VPN / eGate? Virtual Private Networking, or VPN, is a networking tool that allows off campus users to securely connect to the USD network. When you use a VPN program, your computer will have access to the same computer resources that you hav

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Tutorial: Connecting an iOS device (iPad, iPhone) to eGate VPN

To connect any iOS device (such as an iPad or an iPhone) to our eGate VPN system, you must download and install the Junos Pulse software (this can also be found by searching in the Apple App Store for "Junos Pulse"). Once you have instal

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Tutorial: Instructions for installing Pulse for VPN access on Windows

**These are instructions for a Windows computer. For Macintosh computer instructions please click here** When working from off campus, many USD programs and applications require users to securely connect to the USD network. When you use a VPN pr

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Tutorial: Instructions for installing Pulse for VPN access on Macintosh

**These are instructions for a Macintosh computer. For Windows computer instructions please click here** When working from off campus, many USD programs and applications require users to securely connect to the USD network. When you use a VPN progra

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Tutorial: How-to access office computers remotely from off campus using VPN (eGate)

Here are the steps to set up remote access on a VPN connection, to access a person's USD work computer running WinXP from a home computer running WinXP. AD Credentials: The person will need AD credentials setup, with VPN access, if they don&

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FAQ: Why am I experiencing slow speeds accessing Advance over VPN from home?

If you use Advance/BSR both at USD and at home with our VPN, you might experience slow speeds, even if other applications and downloads are fast.      To make sure that all users have the newest version of Advance, ITS installs and

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FAQ: Why am I unable to access VPN (eGate) since upgrading to Mac OS X 10.6 (Snow Leopard)?

Problem:   After upgrading to Snow Leopard (Mac OS X 10.6), users are unable to connect to the VPN (eGate). An error dialog will pop up that says, "Failed to open Network Connect". An additional dialog may pop up that says, "Netw

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Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED


Torero Store

  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED