Knowledge Base Results
Service Catalog: Desktop Configuration Management (DCM)
Desktop Configuration Management (DCM) is a service offering from IT Services for use by technical support staff. It is intended to provide a USD standardized image, standardized configuation settings, and consistent software offerings on
Service Catalog: Computer Replacement Program (CRP)
The Computer Replacement Program is designed to ensure that faculty and staff have access to laptop or desktop workstations that support current applications in their work and study. ITS supports replacement of one system per employee on a thre
Service Catalog: Computer Labs
We have several labs across campus (Serra 156A/B, Serra 205, Olin 122, Maher 186 and Serra 163) with walk-in hours for current students. These labs can also be reserved by staff and faculty members for special classes, or by guests for conferences or special events. The labs have specialized software available, such as Adobe Creative Cloud and SPSS. All labs have access for students, staff and faculty to print using money on their Torero Card. Users can also check out a loaner laptop computer for 5 hours at the Serra 205 location.
Informational: USD Computer Standardization
USD Computer Standardization To ensure that USD receives the best value on computers compatible with the USD infrastructure that can be efficiently supported by the ITS staff, USD requires advanced approval by Information Technology Services for all
Informational: Desktop Technicians
What are Desktop Technicians? The University of San Diego Desktop Technicians are experts in the field of information technology. They are generally reserved for faculty and staff members of the University . The Desktop Techs specialize in software
Tutorial: Using Dual-Boot Mac Mini in Classrooms
See attached PDF for instructions on how to use the Dual-Boot Mac Mini's that are installed in some of the classrooms on campus.
FAQ: What if I don't have a computer of my own?
Don't worry! Not only did you save a lot of money, but you have ample access to the computer labs on campus. Lab hours can be found online. Students are also supplied with $6.00 for printing in the labs every semester. At 1
FAQ: How do I reserve a computer lab?
We have several instructional labs that can be reserved for teaching, meetings, or workshops. They can be reserved for one-time events or as open hours for a semester. Visit our Staff/Faculty Reservation Form or our Guests of USD Reservation For
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED
- Monday - Friday: 8 a.m. - 7 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED