Remote Desktop Server (RDS)

 Instructions and FAQ

Remote Desktop Services (RDS) is a technology platform that allows students to do the following:

  • Run specialized software from a remote location while enjoying computing power that would otherwise be available only in a lab environment.
  • Run software that is not operating system agnostic.

An FAQ section is listed at the end of this page that will include any questions students may have regarding this service.

Please contact the Helpdesk at 619-260-7900 or email help@sandiego.edu to schedule a support session with one of our technicians.

The following sections show instructions for connecting to RD1 through RD4 from the Microsoft Windows 10 Operating System as well as the Apple Mac OSX 10.x Operating systems.

  1. Latest version of Microsoft Remote Desktop which can be downloaded from the Microsoft App Store in your windows computer
  2. Active USDOne account
  3. Chrome Browser is recommended

 

 

 

 

 

 


 

  1. Latest version of Microsoft Remote Desktop which can be downloaded from the Mac App Store in your computer
  2. Active USDOne account
  3. Chrome Browser is recommended

 

 

 

 

 


 

Start an RDS session from Windows or Mac


Step 1
Step 2
Step 3

Login to the RD number to which you were assigned.

Open Chrome and type your RDS URL

Login to RDS by using your USDOne credentials as shown above

Click on the app of your choice to download and authenticate once more

  • What if i am outside the United States and can not access RDS?
  • How do i know which instance to logon to?
  • Can i use the same RDS instance for all Courses?
  • How can i access files on my computer via RDS?