Frequently Asked Questions
What are the hours of operation for the Payroll Department?
The Payroll Department hours are 9 a.m. – 4:00 p.m. Monday – Friday.
How do I contact the Payroll Department?
You can contact payroll by phone at (619) 260-4818, or via email at email@example.com.
Where is the Payroll Department located?
Payroll is located in Maher Hall, Room 112.
When is payday?
There are two payrolls: a bi-weekly and a monthly.
- Bi-weekly employees are paid every other Friday.
- Monthly employees are paid on the 26th of the month.
Where do I pick up my paycheck?
If you choose to pick up your check, it will be in the Cashier's Office, located in Hughes Center 211 after 9 a.m. on payday. Payroll will occasionally distribute the paychecks in Maher 112 to promote direct deposit; if this is the case, signs will be posted throughout the hallway and in the Cashier's Office. Otherwise, it will be mailed two days prior to payday.
What if I lose my pay check?
If you lose or misplace your paycheck then you will need to stop by the Payroll Department located in Maher Hall 112 and complete a Stop Payment Request Form (not available online). The Payroll Department will process the stop payment and reissue a new check. This process can take up to 3 to 5 days.
What is Direct Deposit and its benefits?
Direct Deposit provides the convenience of having your paycheck electronically deposited into the financial institution account(s) of your choice. You can set up more than one bank account.
How do I sign up for Direct Deposit?
Complete the Direct Deposit form (PDF) and attach a voided check(s). Then forward to the Payroll Department in Maher 112. Direct Deposits must go through a pre-note process which means you will receive a live check until the account has been verified through the pre-note process. This could take up to two pay periods.
Where can I find my bank routing/ABA number?
This 9-digit number can be found at the bottom left-hand corner of your personal checks. It is the first set of numbers between the first two colons. The number identifies the banking institution associated with your account number.
How do I change my Direct Deposit account?
Complete the Direct Deposit form (PDF) by marking the box as add, change or cancel and attach a voided check(s) if you are adding an account(s). Then forward to the Payroll Department at Maher Hall 112. Any new Direct Deposit must go through a pre-note process which means you will receive a live check until the account has been verified through the pre-note process. This could take up to two pay periods.
When is overtime and double-time calculated?
Overtime is paid at one and one half times the regular rate of pay when a non-exempt employee works more than eight hours in a workday or 40 hours in a week or up to eight hours on the 7th consecutive day of the workweek. Double-time is paid at two times the regular rate of pay when a non-exempt employee works more than 12 hours in a workday or hours beyond eight on the 7th consecutive day of the workweek.
USD's workweek begins with Monday and ends on Sunday.
How do I get my W2 reissued if I did not receive it in the mail or I lost it?
If you need a replacement copy of your W2 form then you will need to stop by the Payroll Office located in Maher Hall 112 and complete a Request for a Copy of W2 form (PDF), or you can email the Payroll Department at firstname.lastname@example.org with your name, address, and last 4 digits of your social security number. This process can take up to 48 hours.
What is employee self service?
Employee Self Service allows you to view and print your online pay stubs. Also, through Employee Self Service, you have access to update your direct deposit, W-4 and/or address information*.
*Please note that Student employees do not have access to update their address through Employee Self Service and should submit address changes directly to the Payroll department.
- Increase the security of your personal information by not having your personal information floating around in the mail.
- Reduce your impact on the environment by helping USD save up to 150 lbs of paper per year.
- You can print your paystub anytime as it is available 24 hours a day, 7 days a week.
- You can print your paystub as proof of employment, for loans, and other types of verifications.
What does it mean to claim exempt from federal or state income taxes and how do I claim exempt?
To claim exempt from federal or state income tax means that you are claiming that you will not owe income taxes for the current calendar year. The exemption for federal and state withholding is only valid for one calendar year at a time and expires around February 15th of the next calendar year.