Frequently Asked Questions

If the supplier is a corporation, the payment can be made using your One Card. If the credit card fee is excessive, please send to invoices@sandiego.edu for processing. For specific inquiries on which is the preferred method of payment, please contact onecardadmin@sandiego.edu.

Please email procurement@sandiego.edu for questions regarding supplier set up or any changes to supplier information.

The Office of Accounts Payable will process a payment for a properly completed and authorized payment request within 10-14 business days of receipt (this may take longer due to questions/concerns from AP). Please plan accordingly with respect to these guidelines.

Run a Noetix Report for an Operational Summary on the Project(s) used on the invoices. If the expense was posted to the budget(s), the payment was processed successfully.

After 14 business days of a properly completed and authorized payment request, an employee may reach out to ap@sandiego.edu for an inquiry of payment status.

Each invoice needs a POETS code and budget manager’s signature, and should be routed electronically to invoices@sandiego.edu with subject line reading:Approved Invoice. (If a PO is associated, please have the subject line read: Approved Invoice POXXXXX.) Please refrain from sending duplicate paper copies or emailing invoices to ap@sandiego.edu.

Attach a payment request form to service agreement (contract, invitation letter, email) and send to invoices@sandiego.edu.

When the supplier or payee does not provide an official invoice with an invoice number, the payment request is used to provide extra support.

No. All check payments are mailed out to the address on file.

For vendor/supplier changes or update, contact procurement@sandiego.edu. This includes changes or updates to employee banking information for reimbursement.

If a check has not yet been cashed, or electronic transfer not yet made, the payment can be stopped. Contact AP as soon as possible.

Accounts Payable Forms can be found here: Procedures and Forms.

No. Active employees cannot be paid for services as an Independent Contractor.