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Meal Plan FAQs

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lunch picTorero Meal Plans 2013 - 14

We are pleased to announce no rate increases for the 2013-14 academic year! Enjoy excellent value, maximum flexibility and convenience when dining on campus.

Click to see how Torero Plans compare to USD peer schools.
Torero Plans are up to 56% less costly!

Select your Meal Plan Today

Log on to MySanDiego portal and go to the Meal Plan channel within the My Torero Services tab.

 

How to Choose and Purchase a Meal Plan

Q1:  What Meal Plans are available?

Q2:  How do I purchase a Meal Plan?

How the Meal Plan Works

Q3:  How does my Meal Plan work?

Q4:  How may I use my Meals/Meal Equivalencies?

Q5:  How may I use my Dining Dollars?

Q6. Can I convert unused meals or Dining Dollars to CampusCash?

Q7:  How may I use my CampusCash?

Q8:  What if I use all my meals before the end of the semester?

Q9:  What happens to my unused meals at the end of the semester?

Q10:  May I use my friend's Meal Plan or let a friend use mine?

Q11:  Are there guest meals?

Q12:  May I change or cancel my Meal Plan?

When a Meal Plan May be Used

Q13:  When are my meals active? May I use my Meal Plan during holiday breaks?

Q14:  May I purchase a Meal Plan for intersession or summer session?

About Your Torero (ID) Card

Q15:  What if I forget my Torero Card?

Q16:  What happens if I lose my Torero Card?

General Information

Q17:  If I need help or have any dining concerns, who do I contact?

Q18: As a student do I pay tax on food and beverage purchases?



Q1: What Meal Plans are available?

All students are given a variety of Meal Plan options designed to fit individual eating habits and busy academic schedules. Whether you are interested in a hot breakfast, lunch on the run, a late night snack, vegetarian, gluten-free or Halal meals, there are options for everyone who selects a Torero Meal Plan.

Residents may be required to have a Meal Plan. The minimum required resident plan, that will be assigned for the academic year, is determined by student's residential status and total number of eligible units. In order for units to be eligible they must be accepted by the Registrar's Office by the tenth class day of student's first residential semester at USD.

REQUIRED RESIDENT Meal Plans

Residents who are Freshmen (1st Year at USD) or Transfers with 0 to 29.5 units will select one of the following plans:

Plans
Meals per Semester
Average # of Meals per Week*
Dining Dollars
Cost per Semester
Best Value: Pavilion 135
135
9
$1,018.40
$2,201
Pavilion 120
120
8
$915.60
$1,980
Pavilion 105
105
7
$703.95
$1,650
*Average use based on a 15 week semester
 

Residents who are continuing Sophomores (2nd year at USD) or Transfers with 30 to 59.5 units will select one of the following plans:

Plans
Meals per Semester 
Equivalencies per Semester
Guest Meals per Semester
Dining Dollars
Cost per Semester
Best Value:
Torero 135
65
70
6
$1,018.40
$2,201
Torero 120
60
60
5
$915.60
$1,980
Torero 105
55
50
4
$703.95
$1,650
Torero 75
40
35
3
$553.25
$1,238
 

 

VOLUNTARY Meal Plans

Commuters, Graduate, Law School, and Residents with 60 or more units, may choose a Voluntary Plan:

Plans
Meals Per Semester  Equivalencies Per Semester Guest Meals per Semester Dining Dollars Cost per Semester
Best Value:
Torero 135
65 70 6 $1,018.40 $2,201
Torero 120
60 60 5 $915.60 $1,980
Torero 105
55 50 4 $703.95 $1,650
Torero 75
40 35 3 $553.25 $1,238
Torero 45
25 20 2 $397.50 $825
Torero 30
15 15 1 $207.90 $507
Basic 20
20 0 0 - $210


Q2: How do I purchase a Meal Plan?

Current students may select the plan of their choice online via the MySanDiego portal. Look for the My Meal Plan channel within the My Torero Services tab.

In order for your plan to be uploaded to your account in a timely manner it is recommended that you select a plan by July 1, 2013 for the fall semester.

  • If a student is required to have a plan but does not select one prior to July 1, 2013, the minimum required plan will be automatically assigned to student's account.
    • Once a plan is purchased for the 2013-14 year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester, unless you cancel your (voluntary) plan within the first ten class days of the fall semester.
      • Required plans may not be reduced or canceled at any time.
    • Plans may be changed/purchased via MySanDiego within the My Torero Services tab.
    • All students may increase their Meal Plan at any time during the semester.
    • Dining Dollars and CampusCash may be purchased at any time during the semester.
  • Students who do not currently have a Meal Plan may purchase a plan at any time during the semester.

New Students:

  • Once you are accepted to the university and have received your Torero ID #, you may purchase your Meal Plan online via MySanDiego portal by selecting the appropriate tab (New Freshmen and Transfers: New Student tab, New Graduate Students: the Grad Life tab, and New Law School Students the Welcome tab).
  • During 'Torero Days' orientation, new students will receive their Torero ID card when they check-in to their residence hall. Commuters may pick up their card at Campus Card Services, University Center 127. Your Torero ID card will serve as your Meal Plan card and will be swiped accordingly at the register each time you pay.

Q3: How does my Meal Plan work?

In order to use your Meal Plan, you must present your Torero (ID) Card. A scanner reads your card's magnetic strip and deducts one meal from your plan.  The terminal will then display how many meals you have remaining for the semester. You may also check your Meal Plan status at any time via the MySanDiego portal.

Without your card, you must use another form of payment to complete your transaction (such as Cash, Visa or MasterCard).

Q4: How may I use my Meal Plan Meals/Equivalencies?

MEALS
Meal Plan 'meals' may only be used at Pavilion Dining for "unlimited access" brunch (weekends) and dinner. Unlimited access means you swipe one meal (or pay the door price) and can return for seconds and more during the meal time frame.

    • You may use one meal during the following hours at Pavilion Dining (hours subject to change):
      Dinner - Monday through Sunday 4:30 to 9 p.m.
      Brunch - Saturday and Sunday 10 a.m. to 2 p.m.
  • You may also use Dining Dollars, CampusCash, Cash, Visa or MasterCard to pay for entrance to Pavilion Dining unlimited acces dinner and brunch at the rate of $13.65. Keep in mind, when paying with a 'meal' you could be saving over $5 off this price.
  • A la carte prices apply for breakfast and lunch Monday-Friday in Pavilion Dining. You may use Dining Dollars, CampusCash, Cash, Visa or MasterCard to pay for a la carte items.
  • Meals expire at the end of each semester on the last day of finals. Meals do not roll over semester to semester.

MEAL EQUIVALENCIES
Most plans
now also include "Meal Equivalencies". A Meal Equivalency has a value of $8 and may be used once during the following time frames at any open retail dining location:

Dinner - Monday through Sunday 4:30 to 9 p.m.
Brunch - Saturday and Sunday 10 a.m. to 2 p.m.

  • When using your meal equivalency, the maximum value is $8 - for example: if your check comes to $6.75, one meal equivalency will be deducted from your plan. The difference will not be refunded or carried over. If your check is over $8 you may pay the difference with Dining Dollars, CampusCash, Cash, Visa or MasterCard. You may only use one meal equivalency during the dinner (or brunch) time frame. How to use Dining Dollars and Meal Equivalencies (pdf)

Campus Dining Locations:
Whether it is early morning or late at night, a campus dining location is open to serve you. Choose from an array of enticing menus. All locations have indoor and outdoor seating and WiFi.

  • For dining in most retail locations you may use Dining Dollars, CampusCash, Cash, Visa or MasterCard.
  • Current hours of operations are posted on the Auxiliary Services 'Hours' page.

Q5: How may I use my Dining Dollars?

  • Dining Dollars work just like cash and can be used at a variety of campus retail locations:
    Aromas
    Bert’s Bistro
    Frank's
    La Gran Terraza/O'Toole's
    L’atelier (within Tu Mercado)
    La Paloma
    Missions Cafe
    Pavilion Dining
    Torero Tu Go (food truck)
    Jenny Craig Pavilion & Fowler Park Concessions
  • How to use Dining Dollars and Meal Equivalencies (pdf)
  • Unlike meals, unused Dining Dollars will roll over from the fall semester to the spring semester.
  • Dining Dollars expire at the end of the spring semester on the last day of undergraduate finals.
  • Students not participating in a Meal Plan in the spring semester will forfeit all remaining fall Dining Dollars at the conclusion of the fall semester and/or as soon as they cancel their Meal Plan.
            • Dining Dollars may be used to purchase food and beverages from most campus retail locations:

              Food & Beverages Made to Order "Tu Go" / USD Branded Foods
              Whole Fruits Fresh Vegetables
              Grab & Go Sushi Snack Items
              Fountain Beverages Bottled/Canned Beverages (1 liter in size or smaller)


                  Dining Dollars may not be used to purchase: grocery items, bulk candy, non-food merchandise or alcohol.

                      Q6. Can I convert unused meals or Dining Dollars to CampusCash?

                      No. Unused meals and/or Dining Dollars may not be converted to CampusCash (or cash, or Dining Dollars or a credit) at any time. The last day to cancel or decrease a voluntary plan is: 9/18/13 (fall semester) and 2/7/14 (spring semester).


                      Q7: How may I use my CampusCash?

                      CampusCash is similar to a debit card. Money can be put on your CampusCash account online at campuscash.sandiego.edu where you can even set up a guest account so a parent can make a deposit; in person at the Campus Card Services office; or at the cash terminal on campus in Olin Hall.

                      CampusCash may be used across campus at a variety of locations, including; all campus dining locations and vending machines, JCP & Fowler Park Concessions, Tu Mercado, Torero Tu Go (food truck), USD Torero Store, Health Center and several off-campus retailers. For a complete list of places that accept CampusCash visit the Campus Card website.

                      CampusCash is non-refundable. The only exception is if you are graduating, or withdrawing, from the university. Your CampusCash will then expire 90 days after your graduation, or withdrawal, date. If you have a balance in your account you will need to go to the Campus Card office to request a refund within the 90-day time frame. For additional terms please visit the CampusCash website.

                      Q8: What if I use all my meals before the end of the semester?

                      If you run out of meals, you may purchase a new Meal Plan, use cash, or purchase CampusCash or Dining Dollars any time throughout the year.

                      Add a Meal Plan and/or Dining Dollars to your card via the MySanDiego portal or at Campus Card Services UC-127. Add CampusCash to your card at any time via the Campus Cash site.


                      Q9: What happens to my unused meals at the end of the semester?

                      There are no refunds for unused meals, and meals do not carry over from semester to semester. In order to maintain the low Meal Plan cost, your unused meals are forfeited at the end of each semester. Forecasted unused meals are factored into the original cost of the Meal Plan. USD Dining Services has the lowest Meal Plan rates out of the majority of the university's peer schools. See how we compare - our plans are up to 56% less costly!

                      Q10: May I use my friend's Meal Plan or let a friend use mine?

                      No, for your protection Meal Plans are non-transferable. The Meal Plan is only for the student to whom it was issued, and use by anyone else may result in a fine. Meal plans may not be resold, assigned, or transferred to anyone else under any condition.

                      Q11: Are there guest meals?

                      Guest meals are complimentary and vary depending on which Meal Plan you have. See the chart above for number of guest meals per plan.

                      To use a guest meal, simply tell the cashier you would like to do so and when your card is swiped a guest meal will be deducted from your plan. Guest meals have the same policies as regular meals (they do not carry over from semester to semester, etc).

                      Pavilion Plan holders may choose to use one of their Meal Plan meals for a guest at their discretion.

                      Q12: May I change or cancel my Meal Plan?

                      Increase a Plan:

                      • All students may increase their Meal Plan at any time during the semester. Plans may be changed/ purchased via MySanDiego within the My Torero Services tab.
                      • Dining Dollars and CampusCash may be purchased at any time during the semester.
                    • Students who do not currently have a Meal Plan may purchase a plan at any time during the semester.
                    • Once a plan is purchased for the 2013-14 year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester, unless you cancel your (voluntary) plan within the first ten class days of the fall semester.

                    Cancel or Decrease a Plan:

                    All Meal Plan changes, including cancelations, must be made online via the MySanDiego portal during the first ten class days of the undergraduate semester. After that time frame there will be no changes or cancelations allowed.

                        • Last day to cancel or decrease a voluntary plan:

                          Fall semester deadline: 9/18/13
                          Spring semester deadline: 2/7/14

                        • Required plans may not be reduced or canceled at any time.
                        • Through the date of the Meal Plan change deadline (9/18/13 fall, 2/7/14 spring) if you have not used any of your Meal Plan (i.e. you have not used any meals and you have not used any Dining Dollars) you will receive a 100% refund.
                        • Through the date of the Meal Plan change deadline (9/18/13 fall, 2/7/14 spring) if you have used some of your plan (i.e. you have used any meals or any Dining Dollars) you will receive a partial refund for the meals and/or Dining Dollars you have not used or spent.
                        • Any fall semester Dining Dollars that were rolled over to the spring semester are non-refundable if you cancel your spring Meal Plan.

                        Petition:

                        Required plan holders who wish to petition for room only, and not have a Meal Plan, may do so by completing a petition form (pdf). Please know that no changes will be considered without a petition form, no exceptions. Medical conditions which require extreme dietary restriction must be verified with written confirmation from a physician and state that you are under a doctor's care.

                        Form should be submitted via email to the Manager of Campus Card Services before the start of the semester or as is applicable to the situation. Petitions will not be accepted after the first month of classes. Petitions may also be dropped off at Campus Card Services in UC-127.

                        Q13: When are my Meal Plans active? May I use my Meal Plan during holiday breaks?

                        Meal Plans will be available when USD is in regular undergraduate session for the fall and spring semesters. Those who do not cancel their Meal Plan during the fall semester will automatically be assigned the same plan at the start of the spring semester.

                        • The first meal of each semester, and following vacation breaks, will begin with dinner the night before the first day of undergraduate classes (9/3/13 fall and 1/26/14 spring).
                        • Law School Students: Your meals will begin on the first day of Law School classes for the fall and spring semesters.
                        • The last meal of each semester, and preceding vacation breaks, will be lunch on the last day of undergraduate exams (12/20/13 fall and 5/22/14 spring).
                        • No Meal Plans will be accepted during Thanksgiving, Christmas, intersession, Easter or spring vacation breaks.

                        Q14: May I purchase a Meal Plan for intersession or summer session?

                        You may have a Meal Plan account for fall and spring semesters. There are no Meal Plan accounts for intersession or summer. You may use Cash, CampusCash, Visa or MasterCard for purchasing food during these times.

                        Q15: What if I forget my Torero ID Card?

                        You must present your card every time you use the dining facilities. No exceptions.

                        • Once a plan is purchased a student's Torero Card, the official USD identification card, will be activated with applicable Meal Plan information and will serve as the Meal Plan card.
                        • The Meal Plan is for the exclusive use of the cardholder.
                        • A Meal Plan may not be resold, assigned, transferred, or used by anyone else under any condition. Use by anyone else may result in a fine.

                        Q16: What happens if I lose my Torero Card?

                        For your protection, if you lose your ID card you must report it within 24 hours to Campus Card Services. Contact their office by phone at (619) 260-5999, or x5999, report it in person at their office, or on their web page. If you do not report the loss of your card within 24 hours, you will be liable for any meals used and charges accrued, up until the time the card is reported missing. New ID cards may be purchased at Campus Card in UC-127.

                        Q17: If I need help or have any dining concerns, who do I contact?

                        For Meal Plan questions please contact Campus Card Services directly (619) 260-5999. For general dining inquiries or special requests:

                        • Ask to speak to a dining manager on duty
                        • Call the Dining Services executive office (619) 260-8880
                        • Complete a comment card (via text or online). We value your opinion.

                        Q18: As a student, do I pay tax on food and beverage purchases?

                        If you show your official, valid, Torero ID Card to the cashier you will not be charged tax on food and non-carbonated beverage purchases.* Your ID Card must designate you as a current USD student.
                        *Subject to change based on State of California laws

                        Additional Campus Dining Policies

                        Students shall be responsible for complying with all applicable Dining Services policies, including but not limited to the following:

                        • Bring your ID card to every meal.
                        • Do not take the dishes or utensils out of any dining area. Theft (of food, utensils, supplies or other university property) is strictly prohibited.
                        • Bus your own dishes and be considerate of your neighbors.
                        • Attempting to enter dining facilities other than at designated points is prohibited.
                        • Throwing of any object within a dining facility is prohibited.
                        • Appropriate attire, including shirts and shoes, must be worn in all dining locations including indoor and outdoor seating areas.

                        Violation of an applicable Dining Services policy will result in appropriate disciplinary action in a manner consistent with the Student Code of Rights and Responsibilities.  Where the circumstances warrant, a student's dining privileges may be revoked when a Dining Services policy is violated.  The student will not be entitled to a decrease or refund of any portion of the fee paid for the Meal Plan when the student's dining privileges are suspended or revoked.


                        Meal Plan questions should be directed to: Campus Card Services UC 127 (619) 260-5999 or ext. 5999