VOLUNTARY Meal Plan FAQs

2020-21

Terms and Conditions 2020-21 Contact Us 

ordering food at bert's bistro 

Overview

  • All resident students (with less than 60 units) are required to have a Meal Plan in accordance with the Room and Board contract.
    • The minimum Required Meal Plan will be automatically assigned to your student account. Visit our Required Meal Plans page for information.
  • If you are not required to have a plan you may choose to purchase a Voluntary Meal Plan.
    • You may select your plan at any time via MySanDiego portal> My Torero Services tab> Meal Plan portlet.

FAQ's

How to Choose and Purchase a Voluntary Meal Plan

Q1:  What Meal Plans are available?

Q2:  How do I purchase a Meal Plan?

How the Meal Plan Works

Q3:  How does my Meal Plan work?

Q4:  How may I use my Meals/Meal Equivalencies?

Q5:  How may I use my Dining Dollars?

Q6. Can I convert unused meals or Dining Dollars to Campus Cash?

Q7:  How may I use my Campus Cash?

Q8:  What if I use all my Meals before the end of the semester?

Q9:  What happens to my unused Meals at the end of the semester?

Q10:  May I use my friend's Meal Plan or let a friend use mine?

Q11:  Are there Guest Meals?

Q12:  May I change or cancel my Meal Plan?

When a Meal Plan May be Used

Q13:  When are my Meals active? May I use my Meal Plan during holiday breaks?

Q14:  May I purchase a Meal Plan for intersession or summer session?

About Your Torero (ID) Card

Q15:  What if I forget my Torero Card?

Q16:  What happens if I lose my Torero Card?

General Information

Q17:  If I need help or have any dining concerns, who do I contact?

Q18: As a student do I pay tax on food and beverage purchases?

Q19: What are the additional dining policies?

Fall 2020 Updates

Q20: Am I still required to have a Meal Plan if I live on or off-campus? What if I want a Meal Plan, or had previously selected a Voluntary Meal Plan?

Q21: If I declined USD Housing, when will my pre-assigned Meal Plan be removed from my account?


Q1: What Meal Plans are available?

All students are given a variety of Meal Plan options designed to fit individual eating habits and busy academic schedules. Whether you are interested in a hot breakfast, lunch on the run, a late night snack, vegetarian, gluten-free or Halal meals, there are options for everyone who has a Meal Plan.

Note: most residents are required to have a Meal Plan. The minimum required resident plan, that will be assigned for the academic year, is determined by student's residential status and total number of eligible units. Required Resident Plan info.

VOLUNTARY Meal Plans 2020-21

Eligible Students: Commuters, Graduate, Law, and Resident Undergraduates with 60 or more units

Meal Plan Information
Plans Meals Per Semester  Equivalencies Per Semester Guest Meals per Semester Dining Dollars Cost per Semester
Best Value:
Torero 135
65 70 6 $1,208.05 $2,608
Torero 120 60 60 5 $1,086.20 $2,345
Torero 105 55 50 4 $834.70 $1,954
Torero 75 40 35 3 $655.25 $1,466
Torero 45 25 20 2 $470.75 $977
Torero 30 15 15 1 $246.40 $601
Basic 20 20 0 0 - $248

Graduate and Law Students: choose any of the Voluntary plans above or the Grad Law 500

Meal Plan Information
Plan Meals Per Semester  Dining Dollars Cost per Semester
Grad Law 500
15 Bonus Meals! $500 $500

Q2: How do I purchase a Meal Plan?

Students may select the plan of their choice online via the MySanDiego portal. Look for the My Meal Plan channel within the My Torero Services tab. In order for your plan to be uploaded to your account in a timely manner it is recommended that you select a plan by July 1 for the fall semester.

Once a plan is purchased for the year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester.

  • Students, who are eligible for a voluntary plan, may purchase one at any time during the semester.
  • Dining Dollars and Campus Cash may be purchased at any time during the semester.
  • All students may increase their Meal Plan at any time during the semester.

Q3: How does my Meal Plan work?

In order to use your Meal Plan, you must present your Torero (ID) Card at the register (or you may show your virtual ID via the MySD mobile app). Meal Plans are made up of different elements: Meals, Dining Dollars, Equivalencies, and Guest Meals.

  • Meal Plan Meals may be used at Pavilion Dining for dinner daily, and for brunch on weekends. A scanner will read your card's magnetic strip and deducts one Meal from your plan. The terminal will then display how many meals you have remaining for the semester. See Q4 for more info.
  • Dining Dollars may be used for food purchases at dining areas across campus, just tell the cashier you would like to use Dining Dollars. See Q5 for more info.
  • You may choose to use some of your Meals as meal Equivalencies, rather than meal swipes. Equivalencies differ from meal swipes in that they may be used in retail dining areas during daily dinner, and brunch on weekends. Meal Equivalencies have a value of $9.38. See Q4 for more info.
  • Most Meal Plans include complimentary Guest Meals, which may be used to pay for a guest when dining at Pavilion Dining. Let the cashier know that you would like to use a Guest Meal. See Q11 for more info. 
  • You may also pay for food and beverage purchases and more using Campus Cash. See Q7 for more info.
  • Without your ID Card, you must use another form of payment to complete your transaction (such as cash or a credit card).

Q4: How do I use my Meal Plan Meals and Equivalencies?

MEALS
Meal Plan Meals may only be used at Pavilion Dining for "unlimited access" brunch (on weekends) and dinner (Monday-Sunday). Unlimited access means you swipe one meal (or pay the door price if you do not have a a Meal Plan) and can return for seconds and more during the meal time frame.

You may use one meal during the following time frames at Pavilion Dining (hours subject to change):

  • Dinner - Monday through Friday 4:30 to 9 p.m., Saturday and Sunday 5 to 9 p.m. 
  • Brunch - Saturday and Sunday 10 a.m. to 2 p.m.

Dining Dollars, Campus Cash, cash, or credit card may also be used to pay for entrance to Pavilion Dining unlimited access dinner and brunch at the rate of $15.65. When paying with a Meal Plan (meal) you could be saving over $5 off this price!

A la carte prices apply for breakfast and lunch Monday-Friday in Pavilion Dining. You may use Dining Dollars, Campus Cash, cash, or credit card to pay for a la carte items.

Meals expire at the end of each semester on the last day of undergraduate finals. Meals do not roll over semester to semester.

EQUIVALENCIES
Most plans include the option of using your Meals as Meal Equivalencies. A Meal Equivalency has a value of $9.38 and may be used once during the dinner and brunch time frames at any open retail dining location. When using your meal equivalency, the maximum value is $9.38. For example: if your check comes to $9.30, one meal equivalency will be deducted from your plan. The difference will not be refunded or carried over. If your check is over $9.38 you may pay the difference with Dining Dollars, Campus Cash, cash or credit card.

You may only use one Meal Equivalency during each dinner (or brunch) time frame (hours subject to change):

Dinner: Monday through Friday 4:30 to 9 p.m., Saturday and Sunday 5 to 9 p.m.
Brunch: Saturday and Sunday 10 a.m. to 2 p.m.

Retail Dining
Whether it is early morning or late at night, a campus dining location is open to serve you. Choose from an array of enticing menus. All locations have indoor and outdoor seating and free WiFi. For dining in most retail locations you may use Dining Dollars, Campus Cash, cash or credit card. Current dining hours of operations are posted on the Auxiliary Services Hours page.

Please note: due to revised operations on campus due to COVID-19, some units are temporarily closed.

Retail dining locations that accept Meal Equivalencies:

Q5: How may I use my Dining Dollars?

Dining Dollars work similar to cash and may be used at all campus retail locations on most individual or single serve-sized food and beverage items. Meal Equivalencies may also be used as follows:

  • Food & beverages made to order
  • Menu items offered within the GET Food (mobile food ordering) app
  • Prepared grab and go items
  • Individual fruits and vegetables (non-packaged)
  • Snack items - single serve only 
  • Fountain beverages
  • Bottled/canned beverages - 1 liter in size or smaller, 2 items per transaction

Dining Dollars and Meal Equivalencies may not be used to purchase:

  • Grocery items
  • Bulk candy
  • Non-food merchandise
  • Alcohol

Dining Dollars are accepted at all campus eateries:

Unlike Meals, unused Dining Dollars will roll over from the fall semester to the spring semester. Dining Dollars expire at the end of the spring semester on the last day of undergraduate finals. Students not participating in a Meal Plan in the spring semester will forfeit all remaining fall Dining Dollars at the conclusion of the fall semester and/or as soon as they cancel their Meal Plan.

Q6. Can I convert unused Meals or Dining Dollars to Campus Cash?

No. Unused Meals and/or Dining Dollars may not be converted to Campus Cash (or cash, or Dining Dollars, or a credit) at any time. 

Q7: How may I use my Campus Cash?

Campus Cash is similar to a debit card. Money can be put on your Campus Cash account online via the GET Funds site (where your parent can also make a deposit), or in person at the Campus Card Services office.

Campus Cash may be used across campus at a variety of locations, including; all campus dining locations and vending machines, USD Torero Store, Health Center and several off-campus retailers. For a complete list of places that accept Campus Cash visit the Campus Card website.

Campus Cash is non-refundable. The only exception is if you are graduating, or withdrawing, from the university. Your Campus Cash will then expire 90 days after your graduation, or withdrawal, date. If you have a balance in your account you will need to go to the Campus Card office to request a refund within the 90-day time frame. For additional terms please visit the GET Funds website.

Q8: What if I use all my Meals before the end of the semester?

If you run out of Meals, you may purchase a new Meal Plan, use Cash, or purchase Campus Cash or Dining Dollars any time throughout the year via the Meal Plan channel within the MySanDiego portal.

Add a Meal Plan and/or Dining Dollars to your card via the MySanDiego portal or at Campus Card Services UC-127. Add Campus Cash and Dining Dollars to your card at any time via the Campus Cash site or via the GET app.

Q9: What happens to my unused Meals at the end of the semester?

There are no refunds for unused Meals, and Meals do not carry over from semester to semester. In order to maintain the low Meal Plan cost, your unused Meals are forfeited at the end of each semester. Forecasted unused Meals are factored into the original cost of the Meal Plan. USD Dining has the lowest Meal Plan rates out of the majority of the university's peer schools.

Q10: May I use my friend's Meal Plan or let a friend use mine?

No, for your protection Meal Plans are non-transferable. The Meal Plan is only for the student to whom it was issued, and use by anyone else may result in a fine. Meal plans may not be resold, assigned, or transferred to anyone else under any condition.

Q11: Are there Guest Meals?

Guest Meals are complimentary and vary depending on which Meal Plan you have. See the chart in Q1 for number of guest meals per plan. Guest Meals may be redeemed at Pavilion Dining (dinner and brunch).

To use a Guest Meal, simply tell the cashier you would like to do so and when your card is swiped a Guest Meal will be deducted from your plan. Guest Meals have the same policies as regular Meals (they do not carry over from semester to semester, etc.)

Q12: May I change or cancel my Meal Plan?

To increase/add a plan, or add funds:

  • All students may increase their Meal Plan at any time during the semester.
    • Plans may be changed/purchased via MySanDiego within My Torero Services.
  • Dining Dollars and Campus Cash may be purchased at any time during the semester.
  • Students who are eligible for a voluntary plan may purchase one at any time during the semester.

Once a plan is purchased for the year, that will be your plan for the fall and spring semesters. You will be automatically assigned the same Meal Plan that you have in the fall for the spring semester. 

All Meal Plan changes, including cancellations, must be made online via MySanDiego during the first ten class days of the undergraduate semester. After that timeframe there will be no changes or cancellations allowed. (Required Meal Plans may not be canceled at any time.)

Deadlines to cancel or decrease a voluntary plan:

  • Fall deadline: 8/28/20
  • Spring deadline: 2/5/21 < subject to change based on revisions to USD's spring academic calendar

Q13: When are my Meal Plans active? May I use my Meal Plan during holiday breaks?

Meal Plans will be available when USD is in regular undergraduate session for the fall and spring semesters. Those who do not cancel their Meal Plan during the fall semester will automatically be assigned the same plan at the start of the spring semester.

*Spring 2021 dates subject to change based on revisions to the USD Academic Calendar.

  • The first meal of each semester, and following vacation breaks, will begin with dinner the night before the first day of undergraduate classes (8/16/20 fall and 1/24/21* spring).
    • Law School Students: Your meals will begin on the first day of Law School classes for the fall and spring semesters (8/17/20 fall and 1/11/21* spring).
  • The last meal of each semester, and preceding vacation breaks, will be dinner on the last night of undergraduate exams (11/20/20 fall and 5/19/21* spring).
  • No Meal Plans will be accepted during Thanksgiving, Christmas, intersession, Easter or spring vacation breaks.

Q14: May I purchase a Meal Plan for intersession or summer session?

You may have a Meal Plan account for fall and spring semesters. There are no Meal Plan accounts for intersession or summer. You may use cash, Campus Cash, or credit card for purchasing food during these times.

Q15: What if I forget my Torero ID Card?

You must present your Torero ID card, or your virtual ID Card, every time you use the dining facilities. No exceptions.

  • Once a plan is purchased, a student's Torero ID Card will be activated with applicable Meal Plan information and will provide access to one's Meal Plan.
  • The Meal Plan is for the exclusive use of the cardholder.
    • A Meal Plan may not be resold, assigned, transferred, or used by anyone else under any condition. Use by anyone else may result in a fine.

Q16: What happens if I lose my Torero Card?

For your protection, if you lose your ID card you must report it within 24 hours to Campus Card Services. Contact their office by phone at (619) 260-5999, or x5999, report it in person at their office, or on their web page. If you do not report the loss of your card within 24 hours, you will be liable for any meals used and charges accrued, up until the time the card is reported missing. New ID cards may be purchased at Campus Card in UC-127.

Q17: If I need help or have any dining concerns, who do I contact?

For Meal Plan account questions please contact Campus Card Services directly: (619) 260-5999 or campuscard@sandiego.edu.

For general dining inquiries or special requests:

  • Ask to speak to a dining manager or supervisor on duty.
  • Complete a comment card online. We value your opinion.

Q18: As a student, do I pay tax on food and beverage purchases?

If you show your official, valid, Torero ID Card to the cashier you will not be charged tax on food and non-carbonated beverage purchases.* Your ID Card must designate you as a current USD student.
*Subject to change based on State of California laws

Q19: What are the additional Campus Dining Policies?

Students shall be responsible for complying with all applicable Dining Services policies, including but not limited to the following:

  • Bring your Torero ID card (or virtual Torero ID - located within the MySDMobile app) to every meal.
  • Do not take the dishes or utensils out of any dining area. Theft (of food, utensils, supplies or other university property) is strictly prohibited.
  • Bus your own dishes and be considerate of your neighbors.
  • Attempting to enter dining facilities other than at designated points is prohibited.
  • Throwing of any object within a dining facility is prohibited.
  • Appropriate attire, including shirts and shoes, must be worn in all dining locations including indoor and outdoor seating areas.

Violation of an applicable Dining Services policy will result in appropriate disciplinary action in a manner consistent with the Student Code of Rights and Responsibilities. Where the circumstances warrant, a student's dining privileges may be revoked when a Dining Services policy is violated.  The student will not be entitled to a decrease or refund of any portion of the fee paid for the Meal Plan when the student's dining privileges are suspended or revoked.

Fall 2020 Updates

Q20: Am I still required to have a Meal Plan if I live on or off-campus? What if I want a Meal Plan or had previously selected a Voluntary Meal Plan?

A required meal plan is still mandatory for students living on campus (who have less than 60 units). We strongly encourage anyone living in USD off-campus housing (Pacific Ridge / Loma Palisades) to choose a meal plan as it is non-taxable, you do not have to navigate to local eateries, and campus dining is safer versus outside restaurants. Dining Dollars are also a great option.

If you had previously selected a Voluntary Plan, you will need to add a plan back to your account via the MySanDiego portal > My Torero Services > Meal Plan portlet. We recommend you check your Meal Plan status in the portal to ensure the plan you want is in your account.

Q21: If I declined USD housing, when will my pre-assigned Meal Plan be removed from my account?

If you declined USD housing your Meal Plan was removed in August. All students are welcome to have a Meal Plan. If you would like one, you will need to add a plan back to your account via the MySanDiego portal.

If you are now living off-campus in USD Housing (Pacific Ridge/Loma Palisades) and had a "required" Meal Plan assigned to your account, it was removed in August. 

If you would like to add Dining Dollars to your account, you may do so via the MySanDiego portal > My Torero Services > Meal Plan channel. 


Meal Plan questions should be directed to: Campus Card Services UC 127 (619) 260-5999 or ext. 5999