Welcome and Opening Remarks

Jaime Gomez, dean, University of San Diego School of Business
Joel Sutherland, managing director, Supply Chain Management Institute (SCMI)

Opening Presentation (1)

What is Supply Chain Innovation and Why Should We Care?

Competing on price today is secondary to competing on customer experience, which for industry leaders is the driving force behind supply chain innovations.  This opening session will provide an important overview of what true supply chain innovation is and why companies should embrace innovation for their continued growth and survival. 

Joel Sutherland, managing director, SCMI

Panel Presentation (2)

Logistics Leadership - A Conversation with 3PLs Changing the Game

This session will feature a panel of C-level executives of 3PLs discussing the topic of innovation in today's global arena.  Panelists will share successes in customer and partner collaborations, how vision and values have created award-winning cultures and teams, and what's next in a dramatically transforming market space. They will share perspectives from global goliath to regionally renowned.

  • Hannah Kain, president and CEO, ALOM
  • Gregory Ritter, chief customer officer, XPO Logistics
  • Jeremy Van Puffelen, vice president/co-owner, PRISM Logistics
  • Michele Carroll (moderator), founder & president, Carrollco Marketing Services

Presentation (3)

Message to Brick-and-Mortar Retailers - Innovate to Become Omni-Channel or Disappear

In this session, participants will discuss the top three challenges faced by traditional, brick-and-mortar retailers who must innovate to transform their business into omni-channel.

Jun-Sheng (Jun) Li, PhD, executive in residence, Canvas Ventures (former SVP, Walmart Global e-Commerce Supply Chain)

Presentation (4)

Innovation through Digitization - The Next Generation in Supply Chain Management

Supply chain executives need to ask themselves, "What will my value proposition be in a digital future?" The speakers in this session will share how managing supply chains in the future will need to embrace digitization in order to be more resilient, dynamic, and agile - as well as more customer-focused.

Ralf Duester, president & CEO, Setlog Corp.
James Hill, EVP supply chain, Drive DeVilbiss Healthcare

Panel Presentation (5)

Innovate to Take Your Company from Ordinary to Extraordinary

This panel of industry experts will share how their companies embrace supply chain innovation as a transformative process to excel in their respective industries. Attendees will hear different and valuable perspectives, as well as common traits, from these diverse and growing companies.

  • Elizabeth Brady, vice president supply chain, Dexcom
  • Kate Grabosky, senior supply chain manager, Viasat
  • Jim McDaniel, senior director supply chain & operations, Lytx
  • Dustin Tillman, CEO, president & director, Elite Aviation Products, Inc.
  • Joel Sutherland (moderator)

Discussion Forums

Discussion Forums provide a deep dive into critical-to-success supply chain topics. Each Discussion Forum is led by subject matter experts and includes interactive discussions and exercises that will provide a comprehensive understanding of the subject along with valuable takeaways.

The World-Class Route to Competitiveness: Innovation and Improvement as Levers for Change

Since 2000, Professor Croom and colleagues have been conducting intensive analysis within global organizations of their operational and strategic performance.  A cornerstone of this study has been intensive data collection to identify key opportunities for innovation and improvement.

This workshop will begin by exploring the central lessons from the nearly 20-year study of global effectiveness and then provide attendees with some of the critical tools and methods that have been deployed to help organizations strive towards excellence across their supply chains.

Key outcomes from the workshop include:

  • How supply chain operations drive world-class performance
  • The practical distinctions between best-in-class and world-class
  • Using the 'language' of operations to clarify core roles and strategies
  • Methods for identifying performance priorities
  • Key findings from extensive study of strategic improvement
  • How to drive impactful improvement across your supply chain

Simon Croom, PhD, professor of supply chain management, University of San Diego School of Business 

What is Blockchain and How Will It Transform the Way We Manage Supply Chains?

Managing today's global supply chains is incredibly complex. Due to this complexity and the lack of transparency in current supply chains, there is interest in how blockchain might transform and improve how supply chains are managed.

This interactive session introduces blockchain and explores the new possibilities and challenges of this rising technology to supply chains. Participants will be provided examples of successful company implementations and pilot projects, and learn some of the pitfalls that companies could face. Useful takeaways will include a rubric for deciding whether, or when, to use blockchain in your supply chain.

Through this workshop, participants will be provided answers to the following questions:

  • What is blockchain and how does it work?
  • How secure is blockchain and how is it protected?
  • Who has control or authority of the blockchain?
  • How transparent is blockchain?
  • How will this improve integration between supply chain partners?
  • How will blockchain improve a firm's efficiency?
  • How reliable and dependable is blockchain?

Daniel Lin, Ph.D., associate professor of operations management, University of San Diego School of Business
David Pyke, Ph.D., professor of operations management, University of San Diego School of Business

Achieving Sustainability and Operations Excellence while Driving Cost Competitiveness

In this workshop, attendees will look at how understanding costs can help to not only be more competitive, but also achieve sustainability and operational excellence goals. Attendees will be introduced to the AIM&DRIVE® process to drive the development and implementation of breakthrough cost solutions, resulting in removing and avoiding supply chain costs. This can only be achieved through three key steps: reducing, changing, or eliminating activities that lead to costs.

Since purchasing and global sourcing can account for more than 50 percent of overall costs in many industries, this workshop will provide attendees with the tools to better understand the cost structure of purchased goods and services. Attendees will also learn how a robust cost model can serve as an aid for negotiations, and for building stronger and more transparent relationships with suppliers. 

Takeaways from this workshop include:

  • Understanding how managing costs creates value for the enterprise.
  • Knowing how operational excellence and sustainability are connected to costs.
  • Learning how the AIM&DRIVE® process leads to operational excellence and sustainability.
  • Understanding the cost structure of a product/service being procured.
  • Engaging a supplier that has not provided any cost information.
  • Learning methodologies to ensure that cost discussions are based on fact and logic.
  • Learning how to establish credibility and respect during negotiations.

Rakesh Keswani, vice president, Anklesaria Group

Achieving Predictable Success and World Domination in My Supply Chain and Company

As our companies and supply chains grow, they naturally become more complex. The levers that we once used to 'pull' and see predictable results no longer provide the same level of value, and even start to work against us.  This workshop will empower participants to balance processes and procedures with entrepreneurial energy, and drive predictable (and highly scalable) success.

Participants will leave the workshop with the following tools in their toolbox:

  • Understanding the Predictable Success Model and where their company and/or supply chains fall
  • Next-actions and strategies to achieve predictable and scalable success based on current position of their organization
  • Knowing the three types of team meetings needed to support achieving world domination
  • Accountability systems based on OKRs (Objectives and Key Results) to support their team "marching together."
  • Plan for leading a best-in-class strategic off-site meeting with their team, or with key supply chain partners

Luke Abbott, president, VDRIVEN Consulting

The Risk Game: A Fun Way to Learn About and Mitigate Supply Chain Risk!

This two-hour workshop was developed by Resilinc, as a learning tool for supply chain management professionals and students. The innnovative game is highly engaging, interactive, and a fun way to understand how information can help companies be lean and resilient. This exercise is an effective catalyst to trigger supply chain risk strategy conversations at executive levels.

The Risk Game provides a hands-on simulation to build awareness about leveraging information for risk mitigation strategies. The simulation allows participants to experience the benefits of having a robust risk program, which helps in proactively identifying, assessing, and mitigating supply chain risks. Throughout the session, different real-life situations unfold, driving participants to take cautious decisions and get inputs from traditional and social media alike.

Hirra Akhtar, manager, customer solutions, Resilinc
Sandeep Ramachandran, senior manager, supply chain solutions, Resilinc