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Sessions

Welcome

Joel Sutherland, managing director, Supply Chain Management Institute

Opening Remarks

COVID-19 and the Digitization of Higher Education

COVID-19 has dramatically changed much of our daily lives and higher education is no exception. Almost overnight, universities were forced to develop classes in a virtual setting — and were expected to deliver the same quality of education to students. This shift was challenging for academic institutions, professors, administrators and students. While the shift has been difficult, it also marks an opportunity to effectively utilize digital technologies to benefit the modern student.

Deans from the USD School of Business and the Shiley-Marcos School of Engineering will share their thoughts on how the pandemic has impacted USD, how technology is being utilized to provide a quality educational experience and what the future of higher education looks like.

Timothy Keane, dean, University of San Diego School of Business
Chell Roberts, dean, University of San Diego Shiley-Marcos School of Engineering

Opening Keynote 

The Humachine: Humankind, Machines, and the Future of Enterprise

This presentation will provide insights into where technology is limited and give reason for cautious optimism about the true opportunities that lie amidst all the disruptive change currently underway. Dr. Sanders debunks the myth that competitive companies need to replace their human talent with AI. She will identify where and how humans and machines can best complement one another to create an enterprise greater than the sum total of its parts. Dr. Sanders will also discuss what the future of enterprise in the age of AI will look like and the new role for human talent.

Nada R. Sanders, PhD, distinguished professor, supply chain management, D'Amore-McKim School of Business, Northeastern University

Presentation

Cybersecurity: Why is the IoT so Insecure and What Can Be Done About It?

The latest way that computers are revolutionizing society is the ever-increasing number of computing devices embedded in common objects and communicating over the internet, commonly called the Internet of Things (IoT). These devices are now used in virtually every industrial supply chain as well as home technologies, children’s toys, and even in devices embedded in human beings, such as pacemakers. But recognition of the security implications of these devices has lagged behind their use. In the last few years, attackers have hijacked poorly secured IoT devices and mounted progressively more serious attacks.
 
This session will examine the economic and technical reasons why security in IoT devices has been so poor and discuss strategies for mitigating IoT security weaknesses, from both a manufacturer and user perspective.
 
Mark Heckman, PhD, professor of practice, University of San Diego Shiley-Marcos School of Engineering
Phil Mar, vice president/chief technical officer for government systems, Viasat
Bobby Russell, incident, change, and disaster recovery manager, General Atomics Aeronautical Systems, Inc.

Presentation

The Evolution of Global Consumer Goods Supply Chains in the Digital Age

In the challenging business of FMCG (fast-moving consumer goods), developing a digital global supply chain is critical to success, as well as survival. This presentation will feature a case study of how one such company, CSS Industries, a global producer of creative craft, seasonal and gift products, is working with their partner, Setlog (in North Rhein - Westphalia Germany), to achieve this goal. Together, they will explain future challenges related to the three pillars of success: social requirements, ecological requirements and economical requirements.

Ralf Düster, founding partner and managing director, Setlog Corp
John Yablonsky, strategic business partner, CSS Industries

Presentation

Using a Mobile IoT Platform to Reduce Risk, Improve Efficiencies, and Limit Supply Chain Disruptions

When trucks stop, America stops. Within one day, food shortages would begin to develop, package delivery would cease, service stations would start running out of fuel, hospitals would run out of basic supplies and thousands of people would be out of work. Lytx designs video telematics solutions that help solve the challenges faced by commercial fleets.

In this presentation, attendees will hear how reducing driver risk via a video-based IoT solution can minimize supply chain disruption. Lytx applies sensor fusion, machine vision, artificial intelligence, and scientific behavior change models to help fleets improve safety and increase operational efficiency. Its technology programs help reshape driver behavior, while also improving fleet management. Lytx will be joined by a customer who will share their perspective on how Lytx and video telematics have helped their organization.

Michael Phillippi, vice president technology, Lytx
Ahmad Khan, president, Colonial Logistics

Interactive Workshops

These workshops will focus on specific topics. Each session will start with a brief presentation to set the stage, then move to an interactive discussion where attendees will have opportunities to ask questions and share their experiences. Come prepared to actively participate and learn from the subject matter experts!

Is Your Supply Chain Ready for Blockchain?

Blockchain is purported to have the potential to revolutionize many aspects of supply chain management including product tracing and tracking, combating counterfeit products and ethical sourcing. In this session, we will discuss the potential application of blockchain in supply chain management. We will take a deep dive into case studies to explore the potential and challenges of using blockchain for product tracing and tracking. In this session, you will learn the answers to the following questions:

  • What is the state of the art of blockchain in leading supply chains?
  • What are lessons learned from pilot projects by industry pioneers?
  • How can you determine if blockchain is suitable for your supply chain?
  • What are some common challenges you may encounter when adopting blockchain in your supply chain?
  • What are some key factors affecting the success of blockchain solutions?

Daniel Lin, PhD, associate professor of operations management, University of San Diego School of Business
David Pyke, PhD, professor of operations management, University of San Diego School of Business

E-Procurement in the Age of Industry 4.0

Procurement using web-based systems, whether via a supplier portal, aggregator websites, customized internal systems, or workflow-based platforms, has revolutionized the way organizations manage indirect and direct procurement. However, the use of e-procurement as a strategic tool integrated within a coherent strategy remains a challenge.

In this workshop, Professor Croom will review the global evolution of e-procurement in the public and private sector, the key migration approaches, and particularly focus on the challenges and opportunities that e-procurement in the Industry 4.0 era may present.

Participants will not only learn about the various pitfalls and achievements from e-procurement, but will also have the opportunity to explore the next steps towards world-class procurement for their own organizations through this interactive workshop format.

Simon Croom, PhD, professor of supply chain management, University of San Diego School of Business 

Using Data Science and Machine Learning to Increase Supply Chain Efficiencies

As data science replaces traditional approaches to monitoring and managing organizational efficiencies across the business, staying informed on the latest approaches can be a challenge. In this interactive workshop, you will learn from case studies from two local San Diego giants, ResMed and BD Biosciences, who leveraged data science to increase efficiency across their businesses and enhance their bottom line.

Key outcomes from the workshop include:

  • How to use data science to connect warehouse throughput data, operational workflow data, and staffing data to decrease shipping times and increase customer satisfaction
  • How sales mix impacts time to ship. And -- why leveraging data science and machine learning across the business can uncover hidden opportunities for growth
  • How data science can unpack the relationship between production forecasts, sales demand, and time-to-ship
Andrea Yoder Clark, PhD, lecturer in business analytics, University of San Diego School of Business

Attracting, Retaining, and Growing Supply Chain Talent in the Digital Age

One of the key challenges facing organizations in this digital age is the shortage of qualified candidates for supply chain roles. Current statistics show there is currently one highly qualified supply chain candidate for every six job openings. The demand for talent with these highly sought-after skills is high and growing fast. More technology than ever before is available for managing supply chains, including autonomous vehicles, warehouse robots, 3D printing, and handheld smart devices. Today, the ideal employee must possess both tactical/operational expertise and professional competencies such as leadership, communication, and collaboration. Added to that, the rapid move to a digitized supply chain environment requires new analytical skills.

Key takeaways from this session will be:

  • Strategies to make your company more attractive to the best talent
  • How to approach career expectations of millennials and post-millennials
  • The impact of digital transformation on supply chain career paths

James Sillcox, senior director of graduate business career services, University of San Diego School of Business