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2009-2010 Workshop Information

Smart About Business

Planning & Growth Strategies

Instructor: Michelle Bergquist

Tuesdays, June 9, 16, 23, 30

Focused on the core issues that face a sustainable and profitable business, this practical, real world program guides the owner of a small business and those key employees through the issues needed to sustain and profit in a volatile business climate.  During this highly intensive program, attendees will learn vital strategies to plan, sustain, profit, grow and/or sell an existing small business.

Key Highlights Include:

  • Growth & Prosperity in a Changing Market
  • Developing a Business Plan / Game Plan
  • Market & Customer Analysis
  • Legal, Tax and Employment Issues
  • Business Performance Assessment
  • Evaluating Risks & Opportunities for Growth
  • Raising Capital and Financing
  • Exit Strategies – To Sell a Business

 

Effective Management of Your Company Finances

Run Your Business So It Does Not Run You

Instructor: Tom Woolway

Mondays, July 6, 13, 20, 27

This course will provide to the business owner helpful ideas on how to use their company’s financial statements in an effective manner so as to manage their company more efficiently and effectively.  Students will learn about financial ratio analysis, financial problem and solution identification, break-even analysis, short and long term financial planning and how to value their business.  Upon completion of this course, students will be better able to utilize their company’s financial statements in a proactive way that will help them to increase profitability.

Key Highlights Include:

  • Financial Statement Analysis
  • Short and Long-range Planning
  • Break-even Analysis
  • Budgeting
  • Capital Valuation

High Performance Selling

Everything You Need to Know To Sell Anything

Instructor: Ann marie Houghtailing

Monday, August 10, 17, 24, 31

Nearly every job in America is a Sales job and the way to remain competitive and recession proof is to hone your skills as a Sales person and learn to generate revenue. This course will focus on the basic elements of sales in order to build a foundation for larger deals and larger streams of revenue to keep you competitive in the market place. This course will provide you with the high performance skills in prospecting, handling objections, closing, assessing your competition, strategies for selling, and how to qualify and manage leads.

Key Highlights Include:

  • Every customer has a problem. You need to be the solution.
  • Are you reaching out to your customer or waiting?
  • Tracking and analyzing your data to increase your conversion rate
  • How to create a sales force whether you’re a company of one or one thousand
  • Getting past the Gate Keeper
  • Getting past NO
  • Closing
  • Maintaining your integrity and professional standards
  • Case studies and real life examples of High Performance Selling

Communicating to Sell

Know Thyself to Know Thy Customer

Instructor: Mindy Bortness

Monday, September 7, 14, 21, 28

Tis’ the season to generate more sales!  Grow your profits.  Increase your success.  At the core of this dynamic, pragmatic program is the extensive research and identification of the five key qualities found in business leaders as discovered by Target Training International, the largest behavioral company in the world. Students' core qualities will be explored throughout the course by using self-analysis diagnostics. Students will receive specific results at the beginning of the program which will assist in the development of their core talents. The course offers powerful business tools and a curriculum to increase profitability.

Key Highlights Include:

  • Mastering Communication Styles
  • The Art of Influencing Others
  • Identifying Personal Accountability
  • Balancing Self-Management
  • Goal Achievement
  • Recognizing Interpersonal Skills

The Art of Persuasion

How to Master the Selling Game and See Profits Sky-Rocket

Instructor: Saundra Pelletier

Monday, October 5, 12, 19, 26

Personal and professional branding is critical to success because it is a representation of our individual stamp of authorship. Mastering selling skills is about mastering the art of persuasion through language because it shifts the way we interpret others and how we process information. The way in which we talk influences the way we work and motivate others. “It’s not what you say but how you say it.” The first step in understanding others is self discovery. Knowing thy self and understanding what motivates you allows you to adapt your style so you can be heard. Why talk if no one is listening? This course provides you with a personality assessment of yourself as the foundation for mastering communication with others.

Key Highlights Include:

  • The difference between a Victim, a Flatliner, a Deliberate Creator and why this impacts sales
  • Master the four distinct ways people learn so you can improve your selling results
  • Know why Alchemical Compatibility makes or breaks relationships personally & professionally
  • Understand the Seven Selling Success Principles
  • Learn how and why you must build a personal and professional Cavalry to increase sales
  • Know and embrace the three C’s: Confidence, Credit and Comfort with selling success
  • Six mantras that maximize your SQ selling quotient
  • Know what motivates you and how to maximize that for results

Deal Making 101

Strategies that Make Money

Instructor: Jim Eckmann

Monday, November 2, 9, 16, 23

Small companies face numerous challenges daily, such as dealings with suppliers and purchasers, arranging access to capital, hiring and retaining good workers, and wrestling with technology sources, to name just a few of the deal-making events.  Successful negotiators employ various techniques and tactics that follow a predictable structure.  This course uncovers that structure so that such techniques and tactics can be recognized and used on the “small” as well as the “big” events.   Dozens of “competitive traps” are studied, with the goal of accomplishing mutually beneficial outcomes.   Methods of preparation are discussed, bargaining behaviors are studied, and ways of reaching closure are reviewed.   Even such factors as body language and personality aspects are presented.  Students will be able to practice these skills in a supportive and enjoyable environment and the lessons learned will assist in becoming even better deal-makers.  

The Innovation Evolution

Embracing the Process to Create Profitable Change

Instructor: Helen Eckmann

Monday, January 4, 11, 18, 25

This course familiarizes the small business owner and his or her key employees with the rich body of knowledge surrounding process improvement, innovation and new product development. Creative ways to promote openness to new ideas within the workforce shall be addressed. Students will analyze ways that a culture of innovation can be implemented within their organization, and will work on specific individual cases. Additionally each participant will prepare a template for process improvement, innovation and/or new product development for their organization.

Key Highlights Include:

  • Identify Process Improvement vs Innovation
  • Incorporating Improvement into Business
  • Establish the Steps Towards New Products
  • Online Self-Analysis Questionnaires
  • Recognizing Process and Content
  • Pitch New Products to Peers

Online Marketing for Maximum Revenues

Cracking the Internet Marketing Code

Instructor: Alden Salcedo

Monday, February 1, 8, 15, 22

The Internet brings many unique benefits to marketing, including low cost and ubiquitous distribution of media to a global audience. The interactive nature of Internet marketing, both in terms of instant response and in eliciting response, are unique qualities of the medium. This course takes a complex topic, and boils it down into three subject areas that every business owner must know in order to have a successful, profitable online presence.

Key Highlights Include:

  • How to Be Found Online
    • Search Engine Optimization
    • Links and Site Promotion
    • Web 2.0
  • How to Convert Visitors to Customers
    • Translating Business Objectives Online
    • The Conversion Cycle
    • The Sales Funnel
    • Email and Mobile Marketing
  • How to Track Progress and Results
    • Analytics
    • Split Testing

    Viral Marketing

    Making the Internet Your Most Profitable Sales Person

    Instructor: TBA

    Monday, March 1, 8, 15, 22