Program Description
The Six Sigma Black Belt Certificate program follows the structured Six Sigma “DMAIC” methodology to introduce proven process improvement principles, tools, and techniques to improve processes within your organization. The DMAIC is an acronym for the five phases of Six Sigma methodology; Define, Measure, Analyze, Improve, and Control that is based on established statistical process control techniques, data analysis and planning and experimental design methods. The data-driven methodology is used to eliminate defects, waste or quality problems in manufacturing, service delivery, management and other business activities. Students are taught the tools and techniques in order to successfully launch a project, develop and transition it from phase to phase, and finally, how to complete a project and evaluate its success. In addition, participants develop team leadership skills and understands all aspects of the DMAIC model in accordance with Six Sigma principles. The certificate program follows the ASQ “Body of Knowledge” for the Six Sigma Black Belt.
Program Objectives
- Understand the role of Lean Six Sigma within organizations
- Describe and apply the DMAIC methodology in order to scope, define and lead projects as well as to define key strategic business issues throughout each phase
- Apply statistical analysis to determine root causes as well as relationships between key inputs and process outputs
- Present projects to instructors, peers and managers for continuous feedback
Tentative Schedule
| Day | Topics |
|---|---|
| Day 1 | Six Sigma Overview, Enterprise-wide View |
| Leadership and Deployment | |
| Day 2 | Project Selection and Management |
| Project Management, Project Charter | |
| Day 3 | Team Management |
| Team Dynamics | |
| Day 4 | Process Definition and Documentation |
| Voice of Customer (VOC), Report Out Requirements | |
| Day 5 | Probability and Descriptive Statistics |
| Process Capability | |
| Day 6 | Data Collection Plan |
| Sample Size Calculations | |
| Day 7 | Measurement Systems Analysis (Gage R&R) |
| Attribute Agreement Analysis | |
| Day 8 | Hypothesis Testing |
| Analysis of Variance (ANOVA) | |
| Day 9 | Multi-var Studies, MANOVA |
| Risk Analysis and Mitigation | |
| Day 10 | Correlation Coefficient |
| Regression Analysis | |
| Day 11 | Failure Mode Effects Analysis (FMEA) |
| Cost Benefit Analysis and Implementation Planning | |
| Day 12 | Design of Experiements: Planning |
| DOE Exercise | |
| Day 13 | Design of Experiements: Analysis |
| DOE Exercise | |
| Day 14 | Process Control Plan |
| Intro to Statistical Process Control | |
| Day 15 | Variable and Attribute Control Charts |
| Control Chart Exercises | |
| Day 16 | Six Sigma: Case Study |
| Planning for Project Closure |
