Communications and Patrol Customer Service Comment Card

Dispatcher Questions

1. Was the Dispatcher professional in the performance of his/her duties?

2. What did the Dispatcher do well, or what could they improve upon?

3. Was the Dispatcher knowledgeable and did he/she answer all your questions adequately?

4. Please rate the overall service you received.

5. Please provide any additional information that you would like to let us know about:

Patrol Officer

1. Did the officer respond in a prompt manner?

2. Was the officer professional in the performance of his/her duties?

3. What did the officer do well, or what could they improve upon?

4. Was the officer knowledgable and did they answer all of your questions adequately?

5. Please rate the professionalism of the officer. (Appearance, manner, promptness, were you confident in their ability to address the situation and provide any follow-up?)

6. Please rate the overall service you received.

7. Please provide any additional information that you would like to let us know about:

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