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Frequently Asked Questions

Paid Parking on Campus

1. What are the locations of the paid parking spaces on campus?

2. What are the rates for paid parking spaces on campus? Is there a time limit for parking in these spaces?

3. What payments methods are accepted by the pay stations?

4. What is pay-by-license plate and how will Parking Services Staff know that I have paid?

5. What is pay-by-phone and how does it work?

6. I have a valid USD parking permit, do I have to pay to park in the Mission Parking Structure?

7. I have a valid USD parking permit, do I have to pay to park in the paid spaces on Torero Way, behind Loma Hall, at the Alcala Vistas/Sports Center, and at Alcala West?

8. Do I have to pay in these areas on the weekends?

9. Can I get a receipt for payment at the pay stations?

Guest Parking

10. Do guests need a parking permit to park on campus?

11. Where are guests allowed to park on campus?

12. I am visiting campus on the weekend, do I need a permit? Where can I park on the weekend?

Parking Permits

13. Do I need a parking permit after 5:00pm?

14. How can I get a parking permit?

15. I need a permit right away, can I just visit the Parking Services office and purchase my permit in person?

16. Where should I display my permit?

17. I'm going to have a car on campus only for a limited amount of time, so I don't feel that a semester or annual permit is right for my situation.

18. I'm trying to buy a parking permit, but I have a new car that doesn't have license plates yet. What should I do?

19. I drive two different cars to campus, can I get two permits?

Appeals

20. How do I appeal a citation? Can I appeal in person?

21. Do I need to pay the citation before appealing?

22. I've appealed a citation and haven't received a decision yet, but my citation fine is due today. What should I do?

23. I received my appeal results, but I don't agree with them. Can I appeal again?


1. What are the locations of the paid parking spaces on campus?

Pay stations are located in the Mission Parking Structure, West Parking Structure, West Parking Lot, Alcala West North Lot, Torero Way, behind Loma Hall, at the Alcala Vistas / Sports Center, at the Joan B. Kroc Institute for Peace and Justice South Lot, Jenny Craig Pavilion West Parking Lot, and the Manchester Village Field/Softball Field Parking Lot. 

2. What are the rates for paid parking spaces on campus? Is there a time limit for parking in these spaces?

The rates for parking on campus are as follows:
  • 30 Min - $0.75
  • 1 Hour - $1.50
  • 2 Hours - $3.00
  • 4 Hours - $4.00
  • Full Day - $8.00

The following locations have a time limit of two hours. In these areas, ALL vehicles (including those with a valid USD permit) must pay at a pay station:

  • Torero Way
  • Loma Hall South Lot
  • Alcala Vistas/Sports Center

The following locations have no maximum time. In these areas, vehicles must have a valid USD parking permit OR pay at a pay station. Those indivdiuals with valid USD parking permits are not required to pay in these areas:

  • Mission Parking Structure
  • West Parking Structure, West Parking Lot, Gravel Lot
  • Manchester Village Field Lot and Jenny Craig Pavilion West Lot 
  • Joan B. Kroc Institute for Peace and Justice South Lot

3. What payments methods are accepted by the pay stations?

All of our pay stations are easy to use and accept coins and credit/debit cards. You can also use the Pay-by-Phone app, Whoosh! Please note that when paying with coins, no change will be given by the pay station.

4. What is pay-by-license plate and how will Parking Services Staff know that I have paid?

Effective September 1, 2016, all pay stations on campus are pay-by-plate. This means that instead of entering your space number when making your payment at a pay station, you will enter your license plate number. It may be helpful to take a picture of your license plate with your smartphone. Once payment is made at a pay station or using the Whoosh! app, Parking Services Enforcement Staff instantly receives the information on their wireless handheld devices. 

Once you have made your payment at a pay station or using the app, there is no need to return to your vehicle to place anything on your vehicle's dashboard. 

5. What is pay-by-phone and how does it work?

We are happy to announce that you can pay for parking in paid spaces using your smartphone! Simply download the free Whoosh! app, and securely pay for your daily parking in the locations mentioned above without worrying about waiting in line at the pay station. You can also extend your paid parking remotely (up to the maximum time allotted in each location). A small transaction fee of $0.35 is added to each Whoosh! transaction. The Whoosh! app is also available for the Apple Watch.

When using the Whoosh App, there is a minimum time of 20 minutes when parking in 2-hour zones (Torero Way, Loma Hall, and Alcala Vistas/Sports Center) and 30 minutes when parking in zones that do not have a time restriction (Mission Parking Structure, West Parking Areas,  Joan B. Kroc Institute for Peace and Justice South Lot, Jenny Craig Pavilion West Parking Lot, and the Manchester Village Field/Softball Field Parking Lot). 

More information can be found here: http://www.whooshstore.com/

6. I have a valid USD parking permit, do I have to pay to park?

In the following locations, vehicles must have a valid USD parking permit OR pay at a pay station. Those indivdiuals with valid USD parking permits are not required to pay in these areas:

  • Mission Parking Structure
  • West Parking Structure, West Parking Lot, Gravel Lot
  • Manchester Village Field Lot and Jenny Craig Pavilion West Lot 
  • Joan B. Kroc Institute for Peace and Justice South Lot

The spaces on Torero Way, behind Loma Hall, and at the Alcala Vistas/Sports Center require that all vehicles pay at the pay station.

7. I have a valid USD parking permit, do I have to pay to park in the paid spaces on Torero Way, behind Loma Hall, and at the Alcala Vistas/Sports Center?

Yes, in order to facilitate more rapid turnaround in these spaces, and ensure that the most convenient parking spaces remain available throughout the day, these locations require that all vehicles (including those with a valid USD permit displayed), pay at the pay station. The paid spaces in these areas have a 2-hour maximum.

8. Do I have to pay in these areas on the weekends?

No, payment at the pay stations is only required on these areas Monday through Friday, between 7:00am - 7:00pm.

9. Can I get a receipt for payment at the pay stations?

Yes, all machines are capable of issuing receipts after each transaction.

10. Do guests need a parking permit to park on campus?

All vehicles parked on campus are required to display a valid parking permit or pay at a pay station Monday through Friday, between 7:00am - 7:00pm. 

11. Where are guests allowed to park on campus?

Guests must pay to park either in the Mission Parking Structure or West Parking Areas (West Structure, West Lot, and Gravel Lot). Parking in the Mission Parking Structure may not be available, depending upon the time of day. 

12. I am visiting campus on the weekend, do I need a permit? Where can I park on the weekend?

Parking permits are not required on Saturday and Sunday. You may park in any white-lined space on campus during these times.

13. Do I need a parking permit after 5:00pm?

Parking permits or payment at a pay station is required for parking on campus Monday through Friday between the hours of 7:00am - 7:00pm. After 7:00pm and on Saturday and Sunday, permits are not required.

14. How can I get a parking permit?

Parking Permits are sold online, and will be mailed to the address you provide. To purchase your permit, please visit http://www.sandiego.edu/parking/online-services/parking-permit-notice.php

15. I need a permit right away, can I just visit the Parking Services office and purchase my permit in person?

While you are welcome to visit our office, you will still be directed to use our computers in the office to purchase your permit. However, immediately after your permit is purchased, you will be emailed a temporary permit to print and display while you wait for your sticker permit to arrive in the mail.

16. Where should I display my permit?

Permits should be displayed on the lower driver-side corner, on the inside of your windshield. The entire permit, including the numbers must be visible from outside of the vehicle (sun shades or window tint may not be hindering the visibility of your permit).

17. I'm going to have a car on campus only for a limited amount of time, so I don't feel that a semester or annual permit is right for my situation.

We sell temporary permits, at the rate of $10/week to USD students, faculty, and staff. These temporary permits can be purchased online or in the office.

18. I'm trying to buy a parking permit, but I have a new car that doesn't have license plates yet. What should I do?

When purchasing your permit, please select “Last 8 of VIN” from the 'State' dropdown menu, then enter the last eight digits of your VIN (Vehicle Identification Number) in the 'License Plate' field. Once you receive license plates for your vehicle, you can log on once again and add the correct license plate information to your account.

19. I drive two different cars to campus, can I get two permits?

Only one permit may be issued to each person. If you frequently switch cars, we recommend putting your permit in a clear CD case, or something that can be easily switched between cars. However, any vehicle that is parked on campus must be displaying a valid parking permit Monday through Friday, between the hours of 7am-9pm.

20. How do I appeal a citation? Can I appeal in person?

Appeals must be submitted online. While we are happy to explain the citation and the reasoning behind it in the office, you will be directed to file your appeal using our online appeals system.

21. Do I need to pay the citation before appealing?

No, if you wish to appeal your citation, you must appeal before paying. Appeals can't be filed once the citation has been paid.

22. I've appealed a citation and haven't received a decision yet, but my citation fine is due today. What should I do?

Once you submit an appeal through our online appeals system, the original deadline no longer stands. There is no need to pay the citation while you await the results of your appeal. Should your appeal be denied, you will be given a new due date for payment of your citation.

23. I received my appeal results, but I don't agree with them. Can I appeal again?

We offer re-appeals for individuals whose first appeal was denied. In order to re-appeal, you must pay the citation first, and then appear in Traffic Court to present your case in person. If your re-appeal is granted in the Traffic Court Hearing, your citation fine will be refunded. Traffic Court meets on specific dates throughout the semester, and you must be able to appear in person to re-appeal. Please visit the re-appeal information page to learn more. 

If you still have additional questions that were not addressed above, please feel free to contact the Parking Services Office. You may call us during business hours at 619-260-4518 or email us, at parking@sandiego.edu

Contact Information

Office of Parking Services
University Center 102
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-4518
Fax: (619) 849-8323
parking@sandiego.edu

Office Hours

Monday-Friday
8 a.m. - 5 p.m.
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