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Computer screen with a virus error

WannaCrypt Ransomware Outbreak: What We Learned

In May, a massive worldwide ransomware incident involving a "worm" called "WannaCrypt" or “WannaCry” infected more than 230,000 Windows computers in over 150 countries. After infecting the computers, the hackers behind the worm exploited users, asking them to pay large sums of money or else their data would be erased. The worm was powerful and quite different than a typical virus in that no action was required by a user to become infected. It targeted Windows-based computers that were not running updated software.

Laptop on the beach

Summer Tech Tips You Don't Want to Miss!

Working from home this summer? Be sure to install our new VPN Client, Aruba VIA. Are you a new employee, or onboarding a new employee? You might ne…

MySanDiego welcome page

The MySanDiego Portal Has a New Look!

You may have noticed that the MySanDiego portal recently got a makeover. Unfortunately, some of the links you are familar with have moved locations. H…

Mobile

Phone App Helped USD Find Students

When news broke of the terrorist attack in Nice last week, universities scrambled to account for students studying abroad. Who was living in or aroun…

USD Website Feedback

In December 2010, USD's website was redesigned to make it more welcoming for external audiences, such as prospective students and their families, with…

2008 ITS Year in Review

Please view a copy of the 2008 ITS Year in Review for a summary of past, present and future ITS advancements.…

Campus-Wide System Outage

On Sunday, January 18, 2009, at 9:00 p.m., ITS will begin shutting down all USD systems in preparation for a major power upgrade and cutover in the tw…

2007 ITS Year in Review

Please download a copy of the 2007 ITS Year in Review for a summary of past, present and future ITS advancements.…

ITS Year in Review

Please download a copy of the 2006 ITS Year in Review for a summary of past, present and future ITS advancements.…

MySanDiego is Here

Information Technology Services is pleased to announce that the University of San Diego…

Apply Now: Netweek 2007

Work for Information Technology Services and the Tech Support Center during USD Freshman Move-In Week 2007.Watch a video of the daily happenings at th…

University Network Upgrades

In December, the university began upgrading the campus network infrastructure by replacing older networking components with Cisco devices. After exper…

Mirapoint Junk Mail Manager

Dear Administrators, Faculty, Staff, and Students, In order to avoid disrupting finals, ITS will be deploying the Mirapoint e-mail and calendaring sy…

Wireless Deployment at USD

Telecommunications is in the process of implementing the second of three phases to bring Aruba wireless coverage to the campus.  Phase 1, complet…

New ITS Web Site

Information Technology Services is happy to announce our new Web site featuring an audience-based approach.  The new entry way for faculty, staff…

ITS Network Renumbering

Beginning Wednesday, March 15, 2006, and continuing through the month, the networking group will renumber the University networks with the assistance …

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900
help@sandiego.edu

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)


Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED


Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED
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