As an ABA-accredited law school, the University of San Diego School of Law is subject to the ABA Standards for Approval of Law Schools.
Filing a Complaint
In accordance with ABA Standard 510, any USD law student who wishes to bring a formal complaint to the administration regarding a significant problem that directly implicates the law school’s program of legal education and its compliance with the ABA Standards should take the following steps:
- Submit a written complaint to the Assistant Dean for Law Student Affairs. The written complaint may be delivered via email, U.S. mail, fax or personal delivery.
- The written complaint must describe in detail the behavior, program, process, or other matter complained of, and explain how it implicates the law school’s program of legal education and its compliance with a particular ABA Standard. The complaint must identify the ABA Standard(s) at issue.
- The written complaint must provide the complaining student’s name, official USD School of Law email address, and current mailing address and phone number.
Procedure for Addressing Complaints
Once a written complaint that complies with the above requirements is received, the following procedures will be followed:
- The Assistant Dean for Law Student Affairs, or the Assistant Dean’s designee, will acknowledge the complaint within three (3) business days of receipt of the written complaint. Acknowledgement may be made via email, U.S. mail or personal delivery.
- Within fourteen (14) business days of acknowledgment of the complaint, the Assistant Dean for Law Student Affairs, or the Assistant Dean’s designee, will respond to the substance of the complaint, either in writing or in person. This response will either be a substantive response to the complaint or information about what steps are being taken by the law school to address the complaint or further investigate the matter.
- If further investigation into the matter is necessary, the complaining student will be provided with a substantive response to the complaint or information about what steps are being taken by the law school to address the complaint within fourteen (14) business days after the conclusion of the investigation.
After the complaining student has been advised of the outcome or resolution of the complaint, the complaining student may appeal the decision to the Office of the Dean in Warren Hall Room 200 or via email at email@example.com.
- The appeal must be made in writing within fourteen (14) business days of the substantive response to the complaint.
- Any decision made on appeal by the Dean shall be final.
Maintaining a Written Record of the Complaint
A copy of the complaint and a summary of the process and resolution of the complaint shall be kept in a confidential manner in the Office for Law Student Affairs for a period of seven (7) years from the date of final resolution of the complaint.