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Academic Technology News and Updates

Check this page often for ATS news and updates!

Academic Technology Services is committed to providing the best services possible to the USD community. Our primary goal is to partner with faculty to ensure successful adoption of technology resources to enhance classroom activities and engage learners, both in the face-to-face and online environments.

Feel free to contact us at any time:

3 Steps to a Successful Blackboard Course Launch!

  1. Attend a Blackboard Essentials Workshop (required for new users)
  2. Review Blackboard self-paced help and training resources:

Trainings and Tutorials

ATS provides FREE training classes to faculty, staff and students.  Click on one of the icons below to learn more!

Training Calendar On Demand Blackboard logo. Lunch_and_learn_series
IT Training Calendar
Register for workshops
On-Demand Training
Just in time to fit your needs
Blackboard Training
New users and topical workshops
Lunch & Learn Series
Special Topics

Don’t see what you are looking for? Put in a request! Don’t see a time that works for you? Let us schedule something! 

Events and Applications

Faculty Technology Boot Camp (January 24 & 25, 2017)

2-days of drop-in sessions focusing on last minute Spring tech prep! January 24th & 25th, in Serra Hall 155. Help with Blackboard, Mediasite, Collaborate, MS Office, Classroom Technology, and consultations. Blackboard Essentials and Grade Center workshops will be offered during these days! Learn more ... 

Student Technology Assistant - Accepting Applications for Spring '17!

Do you have an idea for a technology-based project that you've been keeping on the back burner? Apply to the STA program and be paired up with a technically skilled student for an entire semester and see that project come to life! Read more ...

Apply Now!

iPad Classroom Project

Are you interested in investigating how mobile technologies can enhance the depth and breadth of teaching and learning? Would you like to explore new approaches in deepening student engagement both in and out of the classroom? Consider applying to the iPad Classroom Project or pilot the iPad on your own for a semester before applying! Find out how ...

Summer Innovation Institute - Gear Up for Redesign

Are you interested in attending a 2-week intensive, transformational instructional program that will enable you to design and develop an exemplary Blackboard course? Faculty learn to how maximize effective technology use in their teaching and how to keep students engaged. A wide range of topics include flipping the classroom, multimedia integration, and iPad apps. We will examine your course materials, explore valuable tools and technology resources available at USD for classroom and hybrid teaching, and delve into pedagogical theory with hands-on workshops and guest speakers. Read more ...

Summer 2017 - Cohort 6 applications will open in early Spring, 2017


ATS at a Glance

View our online orientation PDF for a high level overview and details about some important products and services available to faculty through ATS! Information on our portfolio of services and upcoming events available. 

Classroom Technology Resources

Get trained on using the classroom console, SMART Podium (interactive touch screen), and document camera!  Many classrooms are now outfitted with complete consoles to make sharing your media easy. One-to-one training and online videos available.


Mediasite is the classroom lecture capture product which has been installed in 4 different locations on campus. In addition, a desktop capture product makes it easy to record from your home or office. For additional information about Mediasite, please visit the Mediasite website or contact our team!

Help Button at all AMX Locations

Classrooms with AMX control centers now have a one touch button when you need help in the classroom.

Computing Needs

Computing Labs

Do you need to make a lab reservation or submit a special request for software to be installed in your classrooms? Lab and classroom computers get re-imaged every semester.

Please allow at least 2 weeks for software installation, certain restrictions and conditions apply due to licensing and compatibility.  Find lab locations and features here…

Hardware - Standards and Ordering

Computers are ordered through ITS and the Computer Replacement Program ensures that your computer will be able to support the applications you need. Depending on your printing needs, ITS provides printer recommendations. UC 117 | | x7900

Support Updates

iTeam Consulting and Services

Instructional Support and Training (iTeam) analysts are available by appointment to consult with you or your department. Contact us abut online course design, integrating multi-media, selecting appropriate technology, STA Program, iPad Project...

Faculty Drop In Center - Maher Hall 194. Drop by anytime from 9 a.m. to 4 p.m. for personal assistance with your Blackboard course or any of the teaching technologies we support. | | x7900

Desktop Technical Support | Help Desk

Contact us for all your technical support needs! We offer phone and email support 7 days a week. When in doubt, start here! Call, email, submit an online request, remote assistance and desktop technicians also available. Find out about alerts and outages. UC 117 | | x7900

Security & Safe Computing

Cyber security and safe computing is a great concern for all of us. ITS will NEVER ask for your password or social security number!. Learn how to protect your personal information and computer from viruses, spyware, and phishing attacks. Anti-Virus software is available FREE! UC 117 | | x7900

Instructional Media Services

A wide array of services are offered in our Media Lab. Support available while you work. Professional graphics and video production services available. Circulation desk has A/V equipment of all types for check-out. Several Video TeleConferencing locations. Maher 186 | | x4567

Contact Information

Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110

Phone: (619) 260-7900

Office Hours

Help Desk at University Center 117

  • Monday - Thursday: 7 a.m. - 7 p.m.
  • Friday: 7 a.m. - 5 p.m.
  • Saturday & Sunday - CLOSED (Limited Phone Support)

Torero Store Help Desk

  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday - 9 a.m. - 4 p.m.
  • Sunday - CLOSED

Copley Library Help Desk

  • Monday - Thursday: 3 p.m. - 9 p.m.
  • Friday - Sunday - CLOSED