Academic Technology News and Updates
Check this page often for ATS news and updates!
Academic Technology Services is committed to providing the best services possible to the USD community. Our primary goal is to partner with faculty to ensure successful adoption of technology resources to enhance classroom activities and engage learners, both in the face-to-face and online environments.
Feel free to contact us at any time: firstname.lastname@example.org.
3 Steps to a Successful Blackboard Course Launch!
Attend a Blackboard Essentials Workshop (required for new users)
Review Blackboard self-paced help and training resources:
Trainings and Tutorials
ATS provides FREE training classes to faculty, staff and students. Click on one of the icons below to learn more!
|IT Training Calendar
Register for workshops
Just in time to fit your needs
New users and topical workshops
|Lunch & Learn Series
Don’t see what you are looking for? Put in a request! Don’t see a time that works for you? Let us schedule something!
Events and Applications
2-days of drop-in sessions focusing on last minute Spring tech prep! January 24th & 25th, in Serra Hall 155. Help with Blackboard, Mediasite, Collaborate, MS Office, Classroom Technology, and consultations. Blackboard Essentials and Grade Center workshops will be offered during these days! Learn more ...
Do you have an idea for a technology-based project that you've been keeping on the back burner? Apply to the STA program and be paired up with a technically skilled student for an entire semester and see that project come to life! Read more ...
Are you interested in investigating how mobile technologies can enhance the depth and breadth of teaching and learning? Would you like to explore new approaches in deepening student engagement both in and out of the classroom? Consider applying to the iPad Classroom Project or pilot the iPad on your own for a semester before applying! Find out how ...
Are you interested in attending a 2-week intensive, transformational instructional program that will enable you to design and develop an exemplary Blackboard course? Faculty learn to how maximize effective technology use in their teaching and how to keep students engaged. A wide range of topics include flipping the classroom, multimedia integration, and iPad apps. We will examine your course materials, explore valuable tools and technology resources available at USD for classroom and hybrid teaching, and delve into pedagogical theory with hands-on workshops and guest speakers. Read more ...
Summer 2017 - Cohort 6 applications will open in early Spring, 2017
Mediasite is the classroom lecture capture product which has been installed in 4 different locations on campus. In addition, a desktop capture product makes it easy to record from your home or office. For additional information about Mediasite, please visit the Mediasite website or contact our team!
Classrooms with AMX control centers now have a one touch button when you need help in the classroom.
Do you need to make a lab reservation or submit a special request for software to be installed in your classrooms? Lab and classroom computers get re-imaged every semester.
Please allow at least 2 weeks for software installation, certain restrictions and conditions apply due to licensing and compatibility. Find lab locations and features here…
Instructional Support and Training (iTeam) analysts are available by appointment to consult with you or your department. Contact us abut online course design, integrating multi-media, selecting appropriate technology, STA Program, iPad Project...
Faculty Drop In Center - Maher Hall 194. Drop by anytime from 9 a.m. to 4 p.m. for personal assistance with your Blackboard course or any of the teaching technologies we support. | email@example.com | x7900
Contact us for all your technical support needs! We offer phone and email support 7 days a week. When in doubt, start here! Call, email, submit an online request, remote assistance and desktop technicians also available. Find out about alerts and outages. UC 117 | firstname.lastname@example.org | x7900
Cyber security and safe computing is a great concern for all of us. ITS will NEVER ask for your password or social security number!. Learn how to protect your personal information and computer from viruses, spyware, and phishing attacks. Anti-Virus software is available FREE! UC 117 | email@example.com | x7900
A wide array of services are offered in our Media Lab. Support available while you work. Professional graphics and video production services available. Circulation desk has A/V equipment of all types for check-out. Several Video TeleConferencing locations. Maher 186 | firstname.lastname@example.org | x4567
Information Technology Services
University Center 117
5998 Alcalá Park
San Diego, CA 92110
Phone: (619) 260-7900
Help Desk at University Center 117
- Monday - Thursday: 7 a.m. - 7 p.m.
- Friday: 7 a.m. - 5 p.m.
- Saturday & Sunday - CLOSED (Limited Phone Support)
Torero Store Help Desk
- Monday - Friday: 8 a.m. - 5 p.m.
- Saturday - 9 a.m. - 4 p.m.
- Sunday - CLOSED
Copley Library Help Desk
- Monday - Thursday: 3 p.m. - 9 p.m.
- Friday - Sunday - CLOSED