Information Technology Services

Drop Shadow

New Faculty Checklist

Academic Technology Services (ATS) is the largest unit of ITS with over 40 professional staff and over 50 students to support services that we offer to the academic community. We work very closely with all other ITS partners to bring you the most reliable infrastructure and network operations that we possibly can. These steps below will help get you started at USD.

Before You Arrive On Campus

Please complete your Before Your First Day checklist for Human Resources including the final step of filling out the Confidential Employee Information form before going through these steps. Your access to all of our computing systems begins after you have completed all of the neccessary Human Resources forms and documentation.

Once you submit the forms contact Human Resources at 619-260-4594 or visit Maher 101 in person when you arrive on campus to obtain your Banner ID, needed to proceed with the following steps.

1. Using your Banner ID to create your MySanDiego username/USD email address

With your Banner ID you can now setup your MySanDiego username that will also be used for your USD email address.

Create your MySanDiego account (username@sandiego.edu)

Within hours after completing the setup of your MySanDiego account, you can use your MySanDiego username to access the following USD sites to get more familiar with campus.

  • MySanDiego - Online portal/USD community, course rosters
  • USD Exchange - Faculty/staff web-based email
  • USD LMS Blackboard Olé (see Instructional Support and Training section for more info)

    If you are experiencing difficulties or need assistance in using this form to activate your MySanDiego account, please contact the ITS Help Desk at 619-260-7900.

2. How to order your new computer

3. How to obtain sotware

Click here to see a list of Software available to you at no charge. Important: Specialized software requests may require departmental authorization before you submit the online form and may subject to a departmental charge.

Standard Printers - ITS as part of the green initiative is moving towards purchase of multi-function (MFP) printers for departmental use. Please contact your department chair.

4. Additional forms to obtain access

Please review our policy on Responsible Use of University Computing Resources, the university's computing guidelines. In order to provide you with access to additional university systems such as Active Directory (AD - for Exchange, the faculty/staff email system, VPN, and faculty storage space, ect) you will need to complete the Staff and Faculty User Registration Form and submit it to Maher 170.

5. Technologies, support & services

Desktop Support | Help Desk | help@sandiego.edu | x7900

Who can I call if I am having trouble with my computer?

ITS Help Desk and Desktop Support
Search the Help Knowledge Base
Submit a Help Request online
Security - Protect your personal information
Phishing - Report suspicious emails: abuse@sandiego.edu


Computing Labs | supers@sandiego.edu | x2765

How do I reserve a lab, or request that special software be installed in a lab for my class?

Computer labs on campus
Request a computer lab


Instructional Media Services | ims@sandiego.edu | x4567

Classroom Console Tutorials - videos
Media lab location
Service options and prices [pdf 318 KB]
Video Teleconferencing
Equipment Checkout


University Web Services | web@sandiego.edu

Do I have access to a web site? If so, how do I go about getting access to that?

Open a Web site
Resources and documentation
Site connection settings


Policy and Standards

CAN-SPAM
Internet Acceptable Use Policies

Don't see what you are looking for? Email us: ats@sandiego.edu