Please first read and complete the information in the form below. Most of the problems may be related to issues relating to items 1 - 4 listed below.

1. Your Blackboard Olé account login is the same as your USD account login. Before submitting this request, please make sure that you have established and activated your email account.
2. Blackboard Olé URL is: (http://ole.sandiego.edu)
3. Complete browser check and settings before reporting trouble with your course. Many problems are browser or settings related. Also, make sure that you have supported applications or viewers downloaded (Acrobat, Java, Flash, etc...).
4. Please follow steps prior to submitting this trouble report. The more information we have, the faster we can provide you help with.

How can we help you?
Enter a one line subject please.
Provide a detailed message.
Contact Information
You are: (Check all that apply)	USD Student USD Distance Student USD faculty or instructor USD support staff Shared designer of Blackboard Olé Course TA of a Blackboard Olé Course None of above
Your full name:
Your email address: i.e. username@sandiego.edu one email address only please
Your area code and telephone number:
What is the urgency of your request?	Emergency - I need help right away Urgent - I need help within 24 hours Normal - I need help within a few days
Please indicate specific help request	Blackboard Olé Login Access USD email account trouble MySanDiego Portal My Web Site My Course Content issue Other
Course Information
Enter the course prefix and number for which you need help. e.g. ENGL10001SP12
Enter the name of the course instructor.
Best contact method:	An email reply A telephone call
Please click Submit only once.